D
O
N
O
T
C
O
PY
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Analytics, Data Science, & Artificial Intelligence, 11e (Sharda )
Chapter 1 Overview of Business Intelligence, Analytics, Data Science, and Artificial
Intelligence: Systems for Decision Support
1) In the opening case KONE has minimized downtime and short ened the repair time.
Answer: TRUE
Diff: 2 Page Ref: 4
2) Intelligent technologies are limited to small -scale projects when they include AI combined
with IoT.
Answer: FALSE
Diff: 2 Page Ref: 5
3) Decision making is one of the most important a ctivities in organizations of all kind – probably
the most important one.
Answer: TRUE
D
Diff: 1 Page Ref: 5
O
4) Managers historically considered decision making purely a science.
Answer: FALSE
N
Diff: 1 Page Ref: 6
O
5) With more data and analysis t echnologies, more al ternatives can be evaluated, forecasts can be
improved, risk analysis can be performed quickly, and the views of experts can be collected
T
quickly and at a reduced cost.
Answer: TRUE
Diff: 2 Page Ref: 8
C
O
6) It is generally best to rely on a trial -and-error approach to management.
Answer: FALSE
Diff: 2 Page Ref: 7
PY
7) A major characteristic of computerized decision support and many BI tools (notably those of
business analytics) is the inclusion of at least one model.
Answer: T RUE
Diff: 2 Page Ref: 13
8) The definition of implementation is straightforward because implementation is a simple, direct
process with defined boundaries.
Answer: FALSE
Diff: 2 Page Ref: 13
9) Structured problems are encountered in only uniqu e situations.
Answer: FALSE
Diff: 3 Page Ref: 16
1
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10) Unstructured problems can be fully supported by standard computerized quantitative
methods.
Answer: FALSE
Diff: 3 Page Ref: 16
11) During the 1990s, the primary focus of information system s support for decision making
focused on providing structured, periodic reports that a manager could use for decision making.
Answer: FALSE
Diff: 3 Page Ref: 22
12) Decision support systems couple the intellectual resources of individuals with the c apabilities
of the computer to improve the quality of d ecisions. It is a computer -based support system for
management decision makers who deal with semistructured problems.
Answer: TRUE
Diff: 2 Page Ref: 22
D
13) The term decision support system is a very specific term that implies the same tool, system,
and development approach to most developers.
O
Answer: FALSE
Diff: 3 Page Ref: 23
N
14) BI systems rely on a DW as the information source for creating insight and supporting
O
managerial decisions.
Answer: TRUE
T
Diff: 2 Page Ref: 27
15) One of the four components of BI systems, business performance management, is a
C
collection of source data in the data warehouse.
O
Answer: FALSE
Diff: 3 Page Ref: 25
PY
16) Analytics is the process of developing actionable decisions or recommendations for act ions
based on insights gene rated from historical data.
Answer: TRUE
Diff: 3 Page Ref: 31
17) The use of dashboards and data visualizations is seldom effective in finding efficiencies in
organizations, as demonstrated by the Seattle Children's Hospital Ca se Study.
Answer: FALSE
Diff: 2 Page Ref: 32
18) The use of statistics in baseball by the Oakland Athletics, as described in the Moneyball
book, is an example of the effectiveness of prescriptive analytics.
Answer: TRUE
Diff: 2 Page Ref: 39
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19) Pushing programming out to distri buted data is achieved solely by using the Hadoop
Distributed File System or HDFS.
Answer: FALSE
Diff: 2 Page Ref: 37
20) Volume, velocity, and variety of data characterize the Big Data paradigm.
Answer: TRUE
Diff: 2 Page Ref: 60
21) What type of exter nal decision -making factor are included by government policy?
A) political factors
B) economic factors
C) sociological and psychological factors
D) environm ental factors
Answer: A
Diff: 3 Page Ref: 6-7
D
22) What type of external decision -making factor are related to a country's market growth and
O
financial conditions?
A) political factors
N
B) economic factors
C) sociological and psychological factors
O
D) environmental factors
Answer: B
T
Diff: 3 Page Ref: 6-7
23) What type of external decision -making factor a re related to a company's ecosystem?
C
A) political factors
O
B) economic factors
C) sociological and psychological factors
D) environmental factors
PY
Answer: D
Diff: 3 Page Ref: 6-7
24) Organization objectives c omes in what stage of the decision -making proces s?
A) intelligence
B) design
C) choice
D) implementation
Answer: A
Diff: 2 Page Ref: 10
3
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