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The ability of highly capable processes to produce output within
specification. In particular, processes that operate within six sigma quality
produce a defect levels below 3.4 defects per (one) million opportunities
(DPMO).
4) Six Sigma vs TQM
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, TQM
- Loosely monitors progress toward goals
Six Sigma
- Ensures that the investment produces the expected return
Tools (MEASURE)
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- Prioritization Matrix
- Process Cycle Efficiency
- Time Value Analysis
- Pareto Charts
- Control Charts
- Run Charts
- Failure Modes & Effect Analysis (FMEA)
Transportation (Seven Wastes)
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Each time a product is moved it stands the risk of being damaged, lost,
delayed, etc. as well as being a cost for no added value. Transportation
does not make any transformation to the product that the consumer is
disposed to pay for.
Black Belt (Implementation Roles)
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, Operate under Master Black Belts to apply Six Sigma methodology to
specific projects. They devote 100% of their time to Six Sigma. They
primarily focus on Six Sigma project execution, whereas Champions &
Master Black Belts focus on identifying projects/functions for Six Sigma.
Inventory (Seven Wastes)
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Inventory; be it in the form of Raw Materials, Work-In-Progress (WIP), or
Finished Goods, represents a capital outlay that has not yet produced an
income either by the producer or for the consumer. Any of these three
items not being actively processed to add value is waste.
Tools (ANALYZE)
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- 5 Whys Analysis
- Brainstorming
- Cause & Effect Diagram
- Affinity Diagram
- Control Chart
- Flow Diagrams
- Pareto Charts
- Regression Analysis
- Scatter Plots
Tools (IMPROVE)