Relias Case Management Assessment A | Latest Update
2026/2027 | 200 Questions and Verified Answers | Complete
Q&A Guide | A+ Graded
1. What is the primary goal of case management?
A. Reduce healthcare costs only
B. Coordinate care to achieve optimal patient outcomes
C. Increase hospital admissions
D. Minimize documentation requirements
Answer: B
Explanation: The primary goal of case management is to coordinate care across the healthcare
continuum to achieve optimal patient outcomes while balancing quality, cost, and patient satisfaction.
2. Which organization developed the Standards of Practice for Case Management?
A. American Nurses Association (ANA)
B. Commission for Case Manager Certification (CCMC)
C. The Joint Commission
D. Centers for Medicare & Medicaid Services (CMS)
Answer: B
Explanation: The Commission for Case Manager Certification (CCMC) developed the Standards of
Practice for Case Management, which guide the professional practice of case managers.
3. The first step in the case management process is:
,A. Care coordination
B. Assessment
C. Evaluation
D. Implementation
Answer: B
Explanation: Assessment is the initial step where the case manager collects comprehensive data about
the client's physical, psychological, social, and environmental needs. This forms the foundation for all
subsequent case management activities.
4. Which of the following is an essential skill for effective case management?
A. Clinical knowledge
B. Communication skills
C. Critical thinking
D. All of the above
Answer: D
Explanation: Effective case management requires clinical knowledge to understand medical conditions
and treatments, communication skills to interact with patients, families, and providers, and critical
thinking to solve complex problems and make sound decisions.
5. What is the primary purpose of the initial patient assessment in case management?
A. To determine insurance coverage
B. To identify patient needs, strengths, and barriers to care
C. To assign a diagnosis
D. To schedule followup appointments
,Answer: B
Explanation: The initial assessment is a comprehensive evaluation that identifies the patient's medical,
psychological, social, functional, and financial needs, as well as strengths and barriers that may affect
care planning and discharge.
6. Which of the following is a key component of the assessment phase?
A. Identifying available community resources
B. Developing a care plan
C. Evaluating outcomes
D. Discharging the client
Answer: A
Explanation: During assessment, the case manager identifies the client's needs and available resources.
Care plan development occurs during planning, evaluation occurs later, and discharge is the final step.
7. The case management plan should be:
A. Developed by the case manager alone
B. Based on a single discipline's input
C. Clientcentered and interdisciplinary
D. Standardized for all clients
Answer: C
Explanation: The care plan must be clientcentered (incorporating the client's goals and preferences) and
interdisciplinary (input from all relevant healthcare providers).
, 8. The "implementation" phase of case management involves:
A. Collecting data
B. Executing the care plan and coordinating services
C. Measuring outcomes
D. Terminating services
Answer: B
Explanation: The implementation phase involves executing the care plan and coordinating services to
meet the client's identified needs.
9. Which of the following best defines a SMART goal in case management?
A. General, flexible, attainable, relatable, and timeless
B. Specific, Measurable, Achievable, Relevant, Timebound
C. Simple, Managed, Accurate, Realistic, Tested
D. Structured, Motivated, Adaptive, Rapid, Targeted
Answer: B
Explanation: SMART is an acronym for Specific, Measurable, Achievable, Relevant, and Timebound,
providing a clear framework for goal setting in case management.
10. The case manager's role in discharge planning includes:
A. Only completing paperwork
B. Coordinating postdischarge services, medications, and followup appointments
2026/2027 | 200 Questions and Verified Answers | Complete
Q&A Guide | A+ Graded
1. What is the primary goal of case management?
A. Reduce healthcare costs only
B. Coordinate care to achieve optimal patient outcomes
C. Increase hospital admissions
D. Minimize documentation requirements
Answer: B
Explanation: The primary goal of case management is to coordinate care across the healthcare
continuum to achieve optimal patient outcomes while balancing quality, cost, and patient satisfaction.
2. Which organization developed the Standards of Practice for Case Management?
A. American Nurses Association (ANA)
B. Commission for Case Manager Certification (CCMC)
C. The Joint Commission
D. Centers for Medicare & Medicaid Services (CMS)
Answer: B
Explanation: The Commission for Case Manager Certification (CCMC) developed the Standards of
Practice for Case Management, which guide the professional practice of case managers.
3. The first step in the case management process is:
,A. Care coordination
B. Assessment
C. Evaluation
D. Implementation
Answer: B
Explanation: Assessment is the initial step where the case manager collects comprehensive data about
the client's physical, psychological, social, and environmental needs. This forms the foundation for all
subsequent case management activities.
4. Which of the following is an essential skill for effective case management?
A. Clinical knowledge
B. Communication skills
C. Critical thinking
D. All of the above
Answer: D
Explanation: Effective case management requires clinical knowledge to understand medical conditions
and treatments, communication skills to interact with patients, families, and providers, and critical
thinking to solve complex problems and make sound decisions.
5. What is the primary purpose of the initial patient assessment in case management?
A. To determine insurance coverage
B. To identify patient needs, strengths, and barriers to care
C. To assign a diagnosis
D. To schedule followup appointments
,Answer: B
Explanation: The initial assessment is a comprehensive evaluation that identifies the patient's medical,
psychological, social, functional, and financial needs, as well as strengths and barriers that may affect
care planning and discharge.
6. Which of the following is a key component of the assessment phase?
A. Identifying available community resources
B. Developing a care plan
C. Evaluating outcomes
D. Discharging the client
Answer: A
Explanation: During assessment, the case manager identifies the client's needs and available resources.
Care plan development occurs during planning, evaluation occurs later, and discharge is the final step.
7. The case management plan should be:
A. Developed by the case manager alone
B. Based on a single discipline's input
C. Clientcentered and interdisciplinary
D. Standardized for all clients
Answer: C
Explanation: The care plan must be clientcentered (incorporating the client's goals and preferences) and
interdisciplinary (input from all relevant healthcare providers).
, 8. The "implementation" phase of case management involves:
A. Collecting data
B. Executing the care plan and coordinating services
C. Measuring outcomes
D. Terminating services
Answer: B
Explanation: The implementation phase involves executing the care plan and coordinating services to
meet the client's identified needs.
9. Which of the following best defines a SMART goal in case management?
A. General, flexible, attainable, relatable, and timeless
B. Specific, Measurable, Achievable, Relevant, Timebound
C. Simple, Managed, Accurate, Realistic, Tested
D. Structured, Motivated, Adaptive, Rapid, Targeted
Answer: B
Explanation: SMART is an acronym for Specific, Measurable, Achievable, Relevant, and Timebound,
providing a clear framework for goal setting in case management.
10. The case manager's role in discharge planning includes:
A. Only completing paperwork
B. Coordinating postdischarge services, medications, and followup appointments
