AINS 102 UPDATED COMPREHENSIVE EXAM
QUESTIONS AND ANSWERS RATED A+
✔✔Which one of the following changes the definition of "business" in the homeowners
policy to include home-sharing?
Select one:
A. Damage to Property of Others—Increased Limits endorsement
B. Home-sharing Host Activities Damage to Property of Others provision
C. Home-sharing Host Activities Amendatory Endorsement
D. Broadened Home-sharing Host Activities Coverage Endorsement - ✔✔C. Home-
sharing Host Activities Amendatory Endorsement
✔✔Beachfront and windstorm plans are state-sponsored insurance plans whose
primary purpose is to
Select one:
A. Provide flexible coverage to fill gaps in the National Flood Insurance Program's flood
coverages.
B. Provide a state-based alternative to the federally operated flood insurance programs.
C. Restrict construction and limit land use in coastal areas exposed to heavy windstorm
losses.
D. Provide property insurance in coastal areas exposed to heavy windstorm losses. -
✔✔D. Provide property insurance in coastal areas exposed to heavy windstorm losses.
✔✔Which one of the following is the most common cause of ignition in wildfires?
Select one:
A. Campfires
B. Arson
C. Lightning strikes
D. Downed electrical lines - ✔✔C. Lightning strikes
✔✔Applications and questionnaires for personal liability insurance should be carefully
evaluated to look for issues that can increase potential loss frequency and severity,
such as
, Select one:
A. The removal of dead trees and bicycles stored in a garage.
B. Poor housekeeping and maintenance of premises or an unfenced pool.
C. Stairways in good repair and free of obstructions.
D. Swimming pools surrounded by fences and well-lit porches. - ✔✔B. Poor
housekeeping and maintenance of premises or an unfenced pool.
✔✔Charles is an underwriter evaluating a submission for personal umbrella insurance.
He goes to the applicant's property and notices a broken lock on the pool gate. Charles
is performing which one of the following?
Select one:
A. Underlying policy review
B. An audit
C. A personal inspection
D. Policy file completion - ✔✔C. A personal inspection
✔✔As an insurance agent, Lucy uses various ways to keep in touch with customers.
Based on her experience, she knows that this will help improve customer retention.
Which one of the following would be considered cross-selling?
Select one:
A. Offering to quote other lines of coverage
B. Sending e-newsletters explaining loss exposures
C. Sending out "Getting to Know You" surveys
D. Completing an annual policy review - ✔✔A. Offering to quote other lines of coverage
✔✔For an agent, all of the following are advantages of cross-selling, EXCEPT:
Select one:
A. Increased profitability
B. Ease of additional growth
C. Improved customer retention
D. Enhanced ability to compete strictly on price - ✔✔D. Enhanced ability to compete
strictly on price
✔✔Adjuster Ed has just been notified of a suspicious theft loss to an insured's home in
a secluded area. Ed has contacted the insured to acknowledge that he has received the
loss report. Ed's next course of action should be to
Select one:
A. Verify the extent of the loss to the insured property.
B. Verify coverage.
C. Remove any property that remains in harm's way to protect it from further damage.
D. Advise the insured that the claim is suspicious. - ✔✔B. Verify coverage.
✔✔After an insurer acknowledges a claim from an insured and assigns the claim to a
representative, the representative needs to identify and check the policy. Identifying the
policy requires the claim representative to
QUESTIONS AND ANSWERS RATED A+
✔✔Which one of the following changes the definition of "business" in the homeowners
policy to include home-sharing?
Select one:
A. Damage to Property of Others—Increased Limits endorsement
B. Home-sharing Host Activities Damage to Property of Others provision
C. Home-sharing Host Activities Amendatory Endorsement
D. Broadened Home-sharing Host Activities Coverage Endorsement - ✔✔C. Home-
sharing Host Activities Amendatory Endorsement
✔✔Beachfront and windstorm plans are state-sponsored insurance plans whose
primary purpose is to
Select one:
A. Provide flexible coverage to fill gaps in the National Flood Insurance Program's flood
coverages.
B. Provide a state-based alternative to the federally operated flood insurance programs.
C. Restrict construction and limit land use in coastal areas exposed to heavy windstorm
losses.
D. Provide property insurance in coastal areas exposed to heavy windstorm losses. -
✔✔D. Provide property insurance in coastal areas exposed to heavy windstorm losses.
✔✔Which one of the following is the most common cause of ignition in wildfires?
Select one:
A. Campfires
B. Arson
C. Lightning strikes
D. Downed electrical lines - ✔✔C. Lightning strikes
✔✔Applications and questionnaires for personal liability insurance should be carefully
evaluated to look for issues that can increase potential loss frequency and severity,
such as
, Select one:
A. The removal of dead trees and bicycles stored in a garage.
B. Poor housekeeping and maintenance of premises or an unfenced pool.
C. Stairways in good repair and free of obstructions.
D. Swimming pools surrounded by fences and well-lit porches. - ✔✔B. Poor
housekeeping and maintenance of premises or an unfenced pool.
✔✔Charles is an underwriter evaluating a submission for personal umbrella insurance.
He goes to the applicant's property and notices a broken lock on the pool gate. Charles
is performing which one of the following?
Select one:
A. Underlying policy review
B. An audit
C. A personal inspection
D. Policy file completion - ✔✔C. A personal inspection
✔✔As an insurance agent, Lucy uses various ways to keep in touch with customers.
Based on her experience, she knows that this will help improve customer retention.
Which one of the following would be considered cross-selling?
Select one:
A. Offering to quote other lines of coverage
B. Sending e-newsletters explaining loss exposures
C. Sending out "Getting to Know You" surveys
D. Completing an annual policy review - ✔✔A. Offering to quote other lines of coverage
✔✔For an agent, all of the following are advantages of cross-selling, EXCEPT:
Select one:
A. Increased profitability
B. Ease of additional growth
C. Improved customer retention
D. Enhanced ability to compete strictly on price - ✔✔D. Enhanced ability to compete
strictly on price
✔✔Adjuster Ed has just been notified of a suspicious theft loss to an insured's home in
a secluded area. Ed has contacted the insured to acknowledge that he has received the
loss report. Ed's next course of action should be to
Select one:
A. Verify the extent of the loss to the insured property.
B. Verify coverage.
C. Remove any property that remains in harm's way to protect it from further damage.
D. Advise the insured that the claim is suspicious. - ✔✔B. Verify coverage.
✔✔After an insurer acknowledges a claim from an insured and assigns the claim to a
representative, the representative needs to identify and check the policy. Identifying the
policy requires the claim representative to
