AT&T UPDATED COMPREHENSIVE QUESTIONS
AND ANSWERS RATED A+
✔✔PACT - ✔✔Partial Month Charges; Activation; Credits; Trade-In
✔✔What types of orders will have a preauthorization hold on their card after the order? -
✔✔All wireless shipping orders
✔✔When are the customers charged for the sales tax on each phone ordered? -
✔✔Once the phones ship from the warehouse
✔✔To find the per day cost of a plan, divide the monthly cost without any discounts by...
- ✔✔30
✔✔T/F: All AT&T promotions are retroactive - ✔✔False
✔✔When can Next Up be added by a seller - ✔✔At the time of sale
✔✔How do customers get the paperwork for their Next Up turn-in - ✔✔Included in the
box the phone comes in
✔✔How much does AT&T charge for a return or exchange stocking fee - ✔✔$55
✔✔How are AT&T national device promotion credits applied to an AT&T wireless bill -
✔✔Over the installment
✔✔What plan includes unlimited data that can't be slowed down no matter how much
it's used - ✔✔Premium
✔✔A Costco member adds a new phone number to their AT&T account. What monthly
savings will they receive? - ✔✔$2.78/month for 36 months
AND ANSWERS RATED A+
✔✔PACT - ✔✔Partial Month Charges; Activation; Credits; Trade-In
✔✔What types of orders will have a preauthorization hold on their card after the order? -
✔✔All wireless shipping orders
✔✔When are the customers charged for the sales tax on each phone ordered? -
✔✔Once the phones ship from the warehouse
✔✔To find the per day cost of a plan, divide the monthly cost without any discounts by...
- ✔✔30
✔✔T/F: All AT&T promotions are retroactive - ✔✔False
✔✔When can Next Up be added by a seller - ✔✔At the time of sale
✔✔How do customers get the paperwork for their Next Up turn-in - ✔✔Included in the
box the phone comes in
✔✔How much does AT&T charge for a return or exchange stocking fee - ✔✔$55
✔✔How are AT&T national device promotion credits applied to an AT&T wireless bill -
✔✔Over the installment
✔✔What plan includes unlimited data that can't be slowed down no matter how much
it's used - ✔✔Premium
✔✔A Costco member adds a new phone number to their AT&T account. What monthly
savings will they receive? - ✔✔$2.78/month for 36 months
