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Management - correct ans:The process of leading and directing all or part of an organization through the
deployment and manipulation of resources.
,-Guide, direct, and motivate others
-Intervene when goals are threatened
-Emphasize control
-Assigned that position; have legitimate authority
Management functions - correct ans:1. planning
2. organizing
3. staffing
4. leading
5. controlling
Leadership - correct ans:Being in the front, moving forward, taking risks, and challenging the status quo.
-Empower others; maximize workforce effectiveness
-Needed to implement the planned change that is part of system improvement
-Obtain power through influence
-Wider variety of roles than managers
-Willing followers
Good leaders - correct ans:-Envision the future
-Communicate their visions
-Motivate followers
-Lead the way
-Influence others to accomplish goals
-Inspire confidence
-Take risks
-Empower followers
-Master change
Good managers - correct ans:-Coordinate resources
, -Optimize resource use
-Meet organizational goals and objectives
-Follow rules
-Plan, organize, control and direct
-Use reward and punishment effectively to achieve organizational goals
great man theory - correct ans:some people are born to lead, others are born to be led
-great leaders will arise when the situation calls for it
trait theory - correct ans:a leadership theory that holds that effective leaders possess a similar set of
traits or characteristics
Authoritarian Leadership - correct ans:"Iron fist"
-Strong control is maintained over workgroup
-Others are motivated by coercion
-Others are directed with commands
-Communication flows downward
-Decision making does not involve others
-Emphasis is on the difference in status ("i" and "you")
-Criticism is punitive
[Can be a good leader in a crisis situation or with a new hire with no formal education]
Democratic Leadership - correct ans:"reasonable"
-Less control is maintained
-Economic and ego awards are used to motivate
-Others are directed through suggestions and guidance
-Communication flows up and down
-Decision making involves others