Answers
Question: Human resource management
Correct Answer: The practices, policies and systems that influence employees' behaviour, attitudes, and
performance
Question: Important strategies for HRM
Correct Answer: Workforce planning, recruiting, selection, training and development, performance
management, compensation and rewards, employee and labour relations
Question: Ethics in HRM
Correct Answer: Provides the greatest good for the greatest number of people. Respects legal
requirements. Treats employees and customers equitably and fairly
Question: Human capital
Correct Answer: An organization's employees, described in terms of their training, experience, judgement,
intelligence, relationships and insight
Question: High performance work system
Correct Answer: An organization in which technology, organizational structure, people, and processes all
work together to give an organization an advantage in the competitive environment
Question: Job analysis
Correct Answer: The process of getting detailed information about jobs. Considered to be the foundation
or building block of HR management. Has a strong legal basis (how things are)
Question: Steps of job analysis
Correct Answer: Review background information. Choose sources of job information. Gather job
information. Develop job descriptions and specifications
Question: Job design
Correct Answer: The process of defining the way work will be performed and the tasks that a given job
requires (how to change things)
Question: Selection
Correct Answer: The process by which the organization attempts to identify applicants with the necessary
knowledge, skills, abilities and other characteristics that will help the organization achieve its goals
Question: Training
Correct Answer: A planned effort to enable employees to learn job-related knowledge, skills, and
behaviour
Question: Development
Correct Answer: The acquisition of knowledge, skills, and behaviours that improve an employee's ability
to meet the challenges of a variety of new or existing jobs
Question: Performance management
, Correct Answer: The process of ensuring that employees' activities and outputs match the organization's
goals
Question: Workforce planning
Correct Answer: Identifying the numbers and types of employees the organization will require to meet its
objectives
Question: Evidence based HR
Correct Answer: Collecting and using data to show that human resource practices have a positive
influence on the company's bottom line or key stakeholders
Question: Corporate social responsibility
Correct Answer: An organization's commitment to meeting the needs of its stakeholders
Question: Productivity
Correct Answer: The relationship between an organization's outputs and its inputs
Question: Canadian Council of Human Resources Associations
Correct Answer: The body that considers the ethical practices of organizations professionally
Question: Careers in HRM
Correct Answer: HR manager, HR exec, compensation analyst, employee training specialist, HR
generalist, staff recruiter, employee benefits manager
Question: Current trends in HRM
Correct Answer: 1. Deal with skill deficiencies 2. Handle the constantly changing technology 3. Manage
organizational and employee needs for flexibility 4. Manage an aging, increasingly diverse workforce
Question: Independent variable
Correct Answer: Predict or cause variation in the dependent variable. Ex; training people in groups or
alone
Question: Dependent variable
Correct Answer: Vary as a result of changes to the independent variable. Ex; performance or reaction of
participants
Question: Contrived settings
Correct Answer: Settings that are not natural, settings where we wouldn't normally behave
Question: Laboratory experiments
Correct Answer: Conducted in contrived settings where investigator manipulates independent variables
and randomly assigns participants to different conditions
Question: Quasi-experiments
Correct Answer: Conducted in field settings where the researcher may be able to manipulate some
independent variables
Question: Meta-analysis