NUR 425 EXAMINATION SET QUESTIONS AND
ANSWERS SURE A+
✔✔mentor - ✔✔can be a lifetime, may or may not work directly with, may not even be in
same institution, someone that will tell you the truth whether it is positive or negative
✔✔disruptive staff - ✔✔don't get along with people, may be put on performance
improvement - > need to be involved in the process, manager should be evaluating in
the process
✔✔workplace violence - ✔✔**Nurse to nurse violence is highest**
then physician to nurse, then patient to nurse
•nurse to nurse violence is the most prevalent, then physician to nurse then patient to
nurse
✔✔managing stress - ✔✔need to have an outlet, can lead to depression, eating/sleep
disorders, drug/alcohol abuse, must learn how to manage it. Health care- additional
stress of patients, death, dying, safety, etc.
**eat off unit**
✔✔FTE - ✔✔one full time person is 1 .0
•1/2 time person = 0.5 FTE
•1.0= 6 shifts of 12 hrs/2 weeks or 10 shifts of 8 hours
•0.8 of 40 hour week = 4 days
✔✔culture - ✔✔norm/traditions of the organizations (wear blue scrubs)
✔✔climate - ✔✔surrounding/environmental, from the parking lot on, does it appear to
be safe, well0lit, security, inviting
✔✔reality shock - ✔✔overwhelmed by the environment you are in
, ✔✔take a leave - ✔✔you are not guaranteed the same position you left but you are
guaranetted a job
✔✔brainstrom - ✔✔lots of ideas from people, when making decisions, however when in
crisis or limited time situation you may need to make the decision on yourself
✔✔critical pathways - ✔✔the case manager must be notified as it can potentially impact
the patients insurance coverage and stay in the hospital
- Plan from admit to discharge
✔✔sensitive information - ✔✔best to talk in person
-message to a large group of people it is better to use email
✔✔hospital legal obligation - ✔✔no legal obligation to re-admit the patient if the
condition worsesn after discharge
✔✔goal of discipliing - ✔✔to change behavior
•facts, wait to calm down, don't change the rules
•private, be clear, both sides of the story
•not personal, stand your ground, inform human resources
✔✔warning document - ✔✔-normally good employee but having problems may be
necessary
-if behaviors continue after that most likely you will need to complete
**correct the problem not the person**
✔✔termination - ✔✔-not something any manager wants to do, follow steps to
disciplining, termination is used when everything else have failed
-need to know your rights
-need to be informed if there is another position you can go to
-may be asked to document the incident
✔✔communicating with non-English - ✔✔never use the family to interpret
always use the organizations interpreters
✔✔S
B
A
R
R - ✔✔-situation/current
-background/history
-assessment/what do you think is the problem
-recommendation/what do we need to do
-read back
ANSWERS SURE A+
✔✔mentor - ✔✔can be a lifetime, may or may not work directly with, may not even be in
same institution, someone that will tell you the truth whether it is positive or negative
✔✔disruptive staff - ✔✔don't get along with people, may be put on performance
improvement - > need to be involved in the process, manager should be evaluating in
the process
✔✔workplace violence - ✔✔**Nurse to nurse violence is highest**
then physician to nurse, then patient to nurse
•nurse to nurse violence is the most prevalent, then physician to nurse then patient to
nurse
✔✔managing stress - ✔✔need to have an outlet, can lead to depression, eating/sleep
disorders, drug/alcohol abuse, must learn how to manage it. Health care- additional
stress of patients, death, dying, safety, etc.
**eat off unit**
✔✔FTE - ✔✔one full time person is 1 .0
•1/2 time person = 0.5 FTE
•1.0= 6 shifts of 12 hrs/2 weeks or 10 shifts of 8 hours
•0.8 of 40 hour week = 4 days
✔✔culture - ✔✔norm/traditions of the organizations (wear blue scrubs)
✔✔climate - ✔✔surrounding/environmental, from the parking lot on, does it appear to
be safe, well0lit, security, inviting
✔✔reality shock - ✔✔overwhelmed by the environment you are in
, ✔✔take a leave - ✔✔you are not guaranteed the same position you left but you are
guaranetted a job
✔✔brainstrom - ✔✔lots of ideas from people, when making decisions, however when in
crisis or limited time situation you may need to make the decision on yourself
✔✔critical pathways - ✔✔the case manager must be notified as it can potentially impact
the patients insurance coverage and stay in the hospital
- Plan from admit to discharge
✔✔sensitive information - ✔✔best to talk in person
-message to a large group of people it is better to use email
✔✔hospital legal obligation - ✔✔no legal obligation to re-admit the patient if the
condition worsesn after discharge
✔✔goal of discipliing - ✔✔to change behavior
•facts, wait to calm down, don't change the rules
•private, be clear, both sides of the story
•not personal, stand your ground, inform human resources
✔✔warning document - ✔✔-normally good employee but having problems may be
necessary
-if behaviors continue after that most likely you will need to complete
**correct the problem not the person**
✔✔termination - ✔✔-not something any manager wants to do, follow steps to
disciplining, termination is used when everything else have failed
-need to know your rights
-need to be informed if there is another position you can go to
-may be asked to document the incident
✔✔communicating with non-English - ✔✔never use the family to interpret
always use the organizations interpreters
✔✔S
B
A
R
R - ✔✔-situation/current
-background/history
-assessment/what do you think is the problem
-recommendation/what do we need to do
-read back
