WGU C484 Organizational Behavior and Leadership Exam
Questions and Answers with Verified Solutions | Latest 2026 Update
Q: The mental ability to analyze and diagnose complex situations
Answer:
conceptual skills
Q: A field of study that investigates the impact that individuals, groups, and
structure have on behavior within organizations, for the purpose of applying
such knowledge toward improving an organization's effectiveness
Answer:
organizational behavior (OB)
Q: Looking at relationships, attempting to attribute causes and effects, and
drawing conclusions based on scientific evidence
Answer:
systematic study
Q: The basing of managerial decisions on the best available scientific evidence
Answer:
evidence- based management
Q: A gut feeling not necessarily supported by research
Answer:
intuition
Q: The science that seeks to measure, explain, and sometimes change the
behavior of humans and other animals
Answer:
psychology
Q: An area of psychology that blends concepts from psychology and sociology
and that focuses on the influence of people on one another
Answer:
social psychology
, Q: The study of people in relation to their social environment or culture
Answer:
sociology
Q: The study of societies to learn about human beings and their activities
Answer:
anthopology Situational factors: variables that moderate the relationship between
two or more variables -
contingency variables
Q: The concept that organizations are becoming more heterogeneous in terms of
gender, age, race, ethnicity, sexual orientation, and inclusion of other diverse
groups
Answer:
workforce diversity
Q: An area of OB research that concerns how organizations develop human
strength, foster vitality and resilience, and unlock potential
Answer:
positive organizational scholarship
Q: Situations in which individuals are required to define right and wrong conduct
Answer:
ethical dilemmas and ethical choices
An abstraction of reality. A simplified representation of some real-world
phenomenon -
model
Q: Variables that lead to processes
Answer:
input
Q: Actions that individuals, groups, and organizations engage in as a result of
inputs and that lead to certain outcomes
Answer:
processes
Questions and Answers with Verified Solutions | Latest 2026 Update
Q: The mental ability to analyze and diagnose complex situations
Answer:
conceptual skills
Q: A field of study that investigates the impact that individuals, groups, and
structure have on behavior within organizations, for the purpose of applying
such knowledge toward improving an organization's effectiveness
Answer:
organizational behavior (OB)
Q: Looking at relationships, attempting to attribute causes and effects, and
drawing conclusions based on scientific evidence
Answer:
systematic study
Q: The basing of managerial decisions on the best available scientific evidence
Answer:
evidence- based management
Q: A gut feeling not necessarily supported by research
Answer:
intuition
Q: The science that seeks to measure, explain, and sometimes change the
behavior of humans and other animals
Answer:
psychology
Q: An area of psychology that blends concepts from psychology and sociology
and that focuses on the influence of people on one another
Answer:
social psychology
, Q: The study of people in relation to their social environment or culture
Answer:
sociology
Q: The study of societies to learn about human beings and their activities
Answer:
anthopology Situational factors: variables that moderate the relationship between
two or more variables -
contingency variables
Q: The concept that organizations are becoming more heterogeneous in terms of
gender, age, race, ethnicity, sexual orientation, and inclusion of other diverse
groups
Answer:
workforce diversity
Q: An area of OB research that concerns how organizations develop human
strength, foster vitality and resilience, and unlock potential
Answer:
positive organizational scholarship
Q: Situations in which individuals are required to define right and wrong conduct
Answer:
ethical dilemmas and ethical choices
An abstraction of reality. A simplified representation of some real-world
phenomenon -
model
Q: Variables that lead to processes
Answer:
input
Q: Actions that individuals, groups, and organizations engage in as a result of
inputs and that lead to certain outcomes
Answer:
processes
