Which of the following are the most important aspects of employment
relations management (ERM) that must be monitored, measured and
evaluated when an employment relations (ER) audit is conducted in an
organisation? Answer the question by selecting either true or false from the
dropdown menu.
Identify areas of concern, such as abnormal employee behaviour and Answer 1
employee satisfaction levels True
Ensure the quality of products or services offered by an organisation by
Answer 2
evaluating the processes and practices related to product or service quality, False
adherence to standards, and customer satisfaction
Track long-term trends such as employee attitudes, expectations, and Answer 3
perceptions over time, which can have an impact on policies and practices True
Support organisational change and improvement by addressing areas of Answer 4
dissatisfaction, and identifying deficiencies in policies and practices True
Answer 5
Facilitate ongoing dialogue on key issues within the organisation
True
Evaluate operational processes, procedures, and efficiencies within Answer 6
the organisation False
, Question 2
Complete
Marked out of 1.00
Flag question
Question text
According to Erasmus et al. (2019), management can essentially be defined
as a process of activities that are carried out to enable a business to
accomplish its goals, by employing _________, ________ and __________
resources. Which of the following correctly indicates the types of resources
employed in the management process?
Select one:
human, financial and psychological
human, financial and physical
technological, human and physical
technological, financial and physical
relations management (ERM) that must be monitored, measured and
evaluated when an employment relations (ER) audit is conducted in an
organisation? Answer the question by selecting either true or false from the
dropdown menu.
Identify areas of concern, such as abnormal employee behaviour and Answer 1
employee satisfaction levels True
Ensure the quality of products or services offered by an organisation by
Answer 2
evaluating the processes and practices related to product or service quality, False
adherence to standards, and customer satisfaction
Track long-term trends such as employee attitudes, expectations, and Answer 3
perceptions over time, which can have an impact on policies and practices True
Support organisational change and improvement by addressing areas of Answer 4
dissatisfaction, and identifying deficiencies in policies and practices True
Answer 5
Facilitate ongoing dialogue on key issues within the organisation
True
Evaluate operational processes, procedures, and efficiencies within Answer 6
the organisation False
, Question 2
Complete
Marked out of 1.00
Flag question
Question text
According to Erasmus et al. (2019), management can essentially be defined
as a process of activities that are carried out to enable a business to
accomplish its goals, by employing _________, ________ and __________
resources. Which of the following correctly indicates the types of resources
employed in the management process?
Select one:
human, financial and psychological
human, financial and physical
technological, human and physical
technological, financial and physical