Danny and Joseph work in an iron and steel factory. One Monday morning, they were
standing on either side of a large, noisy turbine in one of the sections in the factory,
trying to have a conversation about the past weekend’s cricket match. Danny and
Joseph had to repeat everything a few times as they couldn’t properly hear each other.
What type of communication distortion is relevant in this situation?
Select one:
Blockages
Distortion or loss of content
Overload and noise
Crossed lines
Shmoogle is an Australian multinational technology company focusing on search engine
technology, online advertising, cloud computing, computer software, quantum
computing, e-commerce, artificial intelligence, and consumer electronics. Shmoogle
employs around 156 500 employees. There are various benefits to working for
Shmoogle, including a recreational room on each floor of the building, free food, and a
fitness facility which is on-site and free for all employees. The greatest benefits of
working for Shmoogle, are profit-sharing options, and opportunities to own shares in the
company. Which technique of worker participation does Shmoogle use?
Select one:
Self-government
Total quality management
Suggestion schemes
Financial participation
Kabelo is a South African journalist for an international news website. He is part of a
group of journalists who are all in different countries and locations, but they meet once a
day on Skype and also communicate via e-mail and Google chat. Which type of work
team is Kabelo part of?
Select one:
Self-managed work team
Cross-functional team
Virtual team
Problem-solving team
,You are a senior tax consultant and auditor. You lead a group of junior auditors and
financial accountants tasked to audit the financial statements of a large mining
corporation. You find it difficult to manage the team productively. Some of the team
members challenge your authority and others feel overwhelmed by their workload and
complain about the way in which the team is managed. In which phase of group
development is this team most probably?
Select one:
Norming
Formation
Achievement
Storming
Which specific type(s) of communication is/are relevant to workplace forums? Answer
the question by selecting either true or false from the dropdown menu. Select true if the
type of communication is relevant to workplace forums and false if it is not.
Downward communication False
Answer 1
Formal communication True
Answer 2
Upward communication True
Answer 3
Horizontal True
Answer 4
Informal communication False
Answer 5
When your manager calls you in for your yearly performance appraisal and he informs
you of your ratings, shortcomings and what you can do to improve your performance,
you are the ________ in the communication process and your manager is the _________.
Select one or more:
Decoding
Sender
Encoding
Recipient
, Mary is an architect in a large firm. She has been assigned to work in a team with 12
other team members to develop large projects for international companies. Each
member of the team operates autonomously on their part of the project. The team
members meet on a monthly basis in the company boardroom. Members handle their
own planning and scheduling of their work, assign tasks to team members, make
operational decisions, deal with problems and interact with suppliers and customers.
Which type of work team is Mary part of?
Select one:
Virtual team
Problem-solving team
Cross-functional team
Self-managed work team
Ndom, a stock controller in a large distribution company, walks into a board meeting
attended by the company’s board members and the CEO. Ndom interrupts the meeting
and starts to inform the CEO of his unhappiness with the state of the workers’ restrooms
and canteen. This is a form of _______ communication.
Select one:
Grievance
Downward communication
Upward communication
Horizontal communication
During the yearly wage negotiations at a large, unionised distribution company,
management informs the union that they would not disclose the company’s financial
statements to the union. However, management does inform the union that it would
consider the alternatives put on the table by the union and listen to the workers’
demands. Which element of worker participation is visible in this scenario?
Select one:
Influence
Interaction
Information sharing
Joint decision-making
standing on either side of a large, noisy turbine in one of the sections in the factory,
trying to have a conversation about the past weekend’s cricket match. Danny and
Joseph had to repeat everything a few times as they couldn’t properly hear each other.
What type of communication distortion is relevant in this situation?
Select one:
Blockages
Distortion or loss of content
Overload and noise
Crossed lines
Shmoogle is an Australian multinational technology company focusing on search engine
technology, online advertising, cloud computing, computer software, quantum
computing, e-commerce, artificial intelligence, and consumer electronics. Shmoogle
employs around 156 500 employees. There are various benefits to working for
Shmoogle, including a recreational room on each floor of the building, free food, and a
fitness facility which is on-site and free for all employees. The greatest benefits of
working for Shmoogle, are profit-sharing options, and opportunities to own shares in the
company. Which technique of worker participation does Shmoogle use?
Select one:
Self-government
Total quality management
Suggestion schemes
Financial participation
Kabelo is a South African journalist for an international news website. He is part of a
group of journalists who are all in different countries and locations, but they meet once a
day on Skype and also communicate via e-mail and Google chat. Which type of work
team is Kabelo part of?
Select one:
Self-managed work team
Cross-functional team
Virtual team
Problem-solving team
,You are a senior tax consultant and auditor. You lead a group of junior auditors and
financial accountants tasked to audit the financial statements of a large mining
corporation. You find it difficult to manage the team productively. Some of the team
members challenge your authority and others feel overwhelmed by their workload and
complain about the way in which the team is managed. In which phase of group
development is this team most probably?
Select one:
Norming
Formation
Achievement
Storming
Which specific type(s) of communication is/are relevant to workplace forums? Answer
the question by selecting either true or false from the dropdown menu. Select true if the
type of communication is relevant to workplace forums and false if it is not.
Downward communication False
Answer 1
Formal communication True
Answer 2
Upward communication True
Answer 3
Horizontal True
Answer 4
Informal communication False
Answer 5
When your manager calls you in for your yearly performance appraisal and he informs
you of your ratings, shortcomings and what you can do to improve your performance,
you are the ________ in the communication process and your manager is the _________.
Select one or more:
Decoding
Sender
Encoding
Recipient
, Mary is an architect in a large firm. She has been assigned to work in a team with 12
other team members to develop large projects for international companies. Each
member of the team operates autonomously on their part of the project. The team
members meet on a monthly basis in the company boardroom. Members handle their
own planning and scheduling of their work, assign tasks to team members, make
operational decisions, deal with problems and interact with suppliers and customers.
Which type of work team is Mary part of?
Select one:
Virtual team
Problem-solving team
Cross-functional team
Self-managed work team
Ndom, a stock controller in a large distribution company, walks into a board meeting
attended by the company’s board members and the CEO. Ndom interrupts the meeting
and starts to inform the CEO of his unhappiness with the state of the workers’ restrooms
and canteen. This is a form of _______ communication.
Select one:
Grievance
Downward communication
Upward communication
Horizontal communication
During the yearly wage negotiations at a large, unionised distribution company,
management informs the union that they would not disclose the company’s financial
statements to the union. However, management does inform the union that it would
consider the alternatives put on the table by the union and listen to the workers’
demands. Which element of worker participation is visible in this scenario?
Select one:
Influence
Interaction
Information sharing
Joint decision-making
