WGU C715 Organizational Behavior - Ch.7 Motivational Behavior
Exam Questions and Answers with Verified Solutions | Latest 2026
Update
Q: What are the three key elements of motivation?
Answer:
intensity, direction, and persistence
Q: motivation
Answer:
accounts for an individual's intensity, direction, and persistence of effort toward
attaining a goal
Q: hierarchy of needs theory (Maslow)
Answer:
1. Physiological
safety
social
esteem
self actualization
Q: lower order needs
Answer:
satisfied externally, such as physiological and safety needs.
Q: higher order needs
Answer:
satisfied internally, such as social, esteem, and self-actualization needs
self-actualization - the drive to become what you are capable of becoming
Q: Theory X
Answer:
assumption that employees dislike work, are lazy, dislike responsibility, and must
be coerced to perform.
Q: Theory Y
, Answer:
assumption that employees like work, are creative, seek responsibility, and can
exercise self-direction.
Q: hygiene factors
Answer:
Factors-such as company policy and administration, supervision, and salary-that,
when adequate in a job, placate workers. When these factors are adequate, people
will not be dissatisfied
Q: Hertzberg's two factor (motivation-hygiene) theory
Answer:
relates intrinsic factors to job satisfaction and associates extrinsic factors with
dissatisfaction
Q: McLelland's theory of needs
Answer:
states achievement, power, and affiliation are three important needs that help
explain motivation
Q: need for achievement (nAch)
Answer:
need for achievement (nAch) The drive to excel, to achieve in relationship to a set
of standards, and to strive to succeed
Q: need for power (nPow)
Answer:
The need to make others behave in a way in which they would not have behaved
otherwise.
Q: need for affiliation (nAff)
Answer:
desire for friendly and close interpersonal relationships
Q: self-determination theory
Exam Questions and Answers with Verified Solutions | Latest 2026
Update
Q: What are the three key elements of motivation?
Answer:
intensity, direction, and persistence
Q: motivation
Answer:
accounts for an individual's intensity, direction, and persistence of effort toward
attaining a goal
Q: hierarchy of needs theory (Maslow)
Answer:
1. Physiological
safety
social
esteem
self actualization
Q: lower order needs
Answer:
satisfied externally, such as physiological and safety needs.
Q: higher order needs
Answer:
satisfied internally, such as social, esteem, and self-actualization needs
self-actualization - the drive to become what you are capable of becoming
Q: Theory X
Answer:
assumption that employees dislike work, are lazy, dislike responsibility, and must
be coerced to perform.
Q: Theory Y
, Answer:
assumption that employees like work, are creative, seek responsibility, and can
exercise self-direction.
Q: hygiene factors
Answer:
Factors-such as company policy and administration, supervision, and salary-that,
when adequate in a job, placate workers. When these factors are adequate, people
will not be dissatisfied
Q: Hertzberg's two factor (motivation-hygiene) theory
Answer:
relates intrinsic factors to job satisfaction and associates extrinsic factors with
dissatisfaction
Q: McLelland's theory of needs
Answer:
states achievement, power, and affiliation are three important needs that help
explain motivation
Q: need for achievement (nAch)
Answer:
need for achievement (nAch) The drive to excel, to achieve in relationship to a set
of standards, and to strive to succeed
Q: need for power (nPow)
Answer:
The need to make others behave in a way in which they would not have behaved
otherwise.
Q: need for affiliation (nAff)
Answer:
desire for friendly and close interpersonal relationships
Q: self-determination theory
