NUR 168 Final Exam
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120 QUESTIONS
CHOOSE ONE ANSWER
TIME : 1 HOUR
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FINAL EXAM NUR 168
True or False:
When verbal and nonverbal communications do not match, it is often the
nonverbal communication that more accurately conveys the speaker's
meaning.
True
The therapeutic communication technique known as ___________ is the skill
of identifying with the way another person feels.
empathy
True or False:
Private social media account activities by nurses are protected from regulatory
authority oversight
False
True or False:
An example of an open-ended question is: "What medicines have you been
taking at home?"
True
True or False:
Communication is influenced by the way people value themselves, one
another, and the purpose of any human interaction.
True
Factors that distort the quality of the message, known as __________, can
interfere with communication at any point in the process.
A. feedback
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B. noise
C. encoding
D. transmission
B. Noise
When communicating effectively with patients, the nurse may use auditory,
visual, or kinesthetic ___________.
A. barriers
B. distractions
C. channels
D. delays
C. channels
The use of technology to deliver nursing care and conduct nursing practice
remotely is called __________.
A. telepathy
B. telehealth
C. telemetry
D. technocare
B. telehealth
Factors influencing communication include developmental level; roles and
responsibilities; space and territoriality; physical, mental, and emotional state;
environment; and _____________ differences.
A. seasonal
B. sociocultural
C. financial
D. technological
B. sociocultural
True or False:
Incivility is rude, disruptive, intimidating, and undesirable behavior directed at
another person.