Questions with Bold Italic Answers and
Explanations 2026/2027 |100 % correct|
A+ graded
1. What are the four Law Enforcement incident priorities in order of
importance?
A) Caller safety, Officer safety, Apprehending suspects, Additional information
B) Officer / Deputy safety, Caller safety, Apprehending suspects, Additional
information
C) Apprehending suspects, Officer safety, Caller safety, Additional information
D) Additional information, Officer safety, Caller safety, Apprehending suspects
The four Law Enforcement incident priorities are, in order: 1) Officer/Deputy
safety, 2) Caller safety, 3) Apprehending suspects, and 4) Additional information .
2. Words or phrases separated by a "/" in EPD protocol questions indicate:
A) The call taker must read both options
B) The call taker may choose the word or phrase that best fits the situation
C) The call taker must choose the first option
D) The call taker must choose the second option
When words or phrases are separated by a "/" in EPD questions, the call taker may
choose the word or phrase that best fits the situation .
3. 3rd and 4th Party Callers are considered:
A) At high risk and in immediate danger
B) Safe and out of danger
,C) Potentially armed and dangerous
D) Requiring immediate dispatch
3rd and 4th Party Callers are considered safe and out of danger .
4. ALL witnessed homicides should use which protocol?
A) Protocol 101 – Homicide
B) Protocol 106 – Assault
C) Protocol 112 – Suicide
D) Protocol 127 – Suicidal Person
ALL witnessed homicides should use Protocol 106 – Assault .
5. Which statement correctly describes "Cold Calls" in the EPD system?
A) Cold calls require immediate emergency dispatch
B) If the incident did not JUST happen, it is considered a cold call
C) Cold calls are only for domestic violence incidents
D) Cold calls do not require any questioning
A cold call is when the incident did not just happen. Cold calls should follow the
purple circle key questions .
6. Any time a child is intentionally left alone, what protocol should be used?
A) Protocol 101 – Homicide
B) Protocol 104 – Missing Person
C) Protocol 102 – Neglect
D) Protocol 121 – Mental Disorder
Any time a child is intentionally left alone, Protocol 102 – Neglect should be used .
7. What is the "Caller in Danger Protocol" (CID) designed to do?
,A) Provide instructions for non-emergency calls
B) Contain specific questions and instructions for callers in immediate danger
C) Provide general safety information
D) Direct callers to speak with a supervisor
The Caller in Danger Protocol contains specific questions and instructions for
callers in immediate danger .
8. The weapon suffix should only be used if:
A) A weapon is suspected but unconfirmed
B) A weapon was involved
C) The caller mentions any object that could be used as a weapon
D) The call taker believes a weapon may be present
The weapon suffix should only be used if a weapon was involved .
9. The absence of a weapon suffix indicates:
A) There were no weapons involved
B) The caller does not have information regarding weapons
C) The situation is not dangerous
D) The call is a cold call
The absence of a weapon suffix does not indicate there are "no weapons" but that
the caller does not have information regarding weapons .
10. A call for service involving a PAST event that does not require a full
interrogation because the suspect, person, or vehicle is not in the area is called
a:
A) Emergency call
B) Cold Call
C) Hot Call
D) Priority Call
, A Cold Call is a call for service involving a past event that does not require a full
interrogation because, by the caller's assessment, the suspect, person, or vehicle is
not in the area .
11. A situation in which there is evidence to suggest minor or unknown injuries
is classified as:
A) High Mechanism
B) Low Mechanism
C) Critical Mechanism
D) ECHO Determinant
A Low Mechanism situation has evidence to suggest minor or unknown injuries .
12. A situation in which there is evidence to suggest serious injuries as a result
of the mechanism of injury is classified as:
A) Low Mechanism
B) High Mechanism
C) Minor Mechanism
D) Routine Mechanism
A High Mechanism situation has evidence to suggest serious injuries as a result of
the mechanism of injury .
13. A caller who is directly involved in the incident as a victim, suspect, or caller
in crisis is a:
A) Second Party Caller
B) Third Party Caller
C) First Party Caller
D) Fourth Party Caller
A First Party Caller is someone directly involved in the incident as a victim, suspect,
or caller in crisis .