Fundamentals of Human Resource Management Functions, Applications & Skill Development 1st Edition 2025/ 2026 | 100% Verified with Correct Questions and Answers | Complete Human Resource Management Exam Prep Study Resource with Solution

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Chapter 1: The New Human Resource Management Process

Test Bank


Multiple Choice

1. __________is a combination of job satisfaction, ability, and a willingness to perform for the
organization at a high level and over an extended period of time.
A. Revenue Center
B. Employee Engagement
C. Effectiveness
D. Business Skills
E. Conceptual and Design Skills
Ans: B
Learning Objective: 1-1
Cognitive Domain: Knowledge
Answer Location: Why Study HRM?
Question Type: MC

2. What were human resource managers typically called in the 1970s and before?
A. Personnel managers
B. Secretaries
C. Executive Assistants
D. Developmental managers
E. Clerks
Ans: A
Learning Objective: 1-1
Cognitive Domain: Knowledge
Answer Location: Why Study HRM?
Question Type: MC

3. Employee engagement is:
A. A combination of competition and job satisfaction
B. A combination of willingness to perform at a high level and job satisfaction
C. A combination of willingness to perform at a high level and boldness
D. A combination of competitiveness and boldness
E. A combination of job satisfaction and boldness
Ans: B
Learning Objective: 1-1
Cognitive Domain: Knowledge
Answer Location: Why Study HRM?
Question Type: MC

4. Studies have shown that companies with high levels of _________ outperformed their peer companies
in operating income, net income growth, and earnings per share growth.
A. gross receipts




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B. revenue
C. material and equipment
D. employee engagement
E. employee training
Ans: D
Learning Objective: 1-1
Cognitive Domain: Comprehension
Answer Location: Why Study HRM?
Question Type: MC

5. If a 21st century organization can manage its _______ better than its competitors, it has a much
greater chance of being successful—more profitable and productive than its competitors—and of creating
a competitive advantage.
A. equipment
B. facilities
C. human resources
D. consumables
E. environment
Ans: C
Learning Objective: 1-1
Cognitive Domain: Application
Answer Location: Why Study HRM?
Question Type: MC

6. _____________ are an organization’s most valuable asset.
A. Materials
B. People
C. Facilities
D. Economic Resources
E. Efficiencies
Ans: B
Learning Objective: 1-1
Cognitive Domain: Knowledge
Answer Location: Why Study HRM?
Question Type: MC

7. ______ is a function of how many organization resources are used in getting the job done.
A. Productivity
B. Effectiveness
C. Efficiency
D. Electiveness
E. Opportunity cost
Ans: C
Learning Objective: 1-2
Cognitive Domain: Knowledge
Answer Location: HRM Then and Now
Question Type: MC




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