C954 – WGU PRE-ASSESSMENT: INFORMATION TECHNOLOGY MANAGEMENT FALL 2026 COURSE STUDY GUIDES – COMPLETE QUESTIONS & ANSWERS

C954 - WGU - PRE-ASSESSMENT:
INFORMATION TECHNOLOGY MANAGEMENT
1. Which data set consumes disk space equal to the change in the data since it was


last captured?



Big Static


Dynamic


Snapshot


*Answer√√ Snapshot


2. A business wants to allow its employees to communicate online with each other


in real time.



What should the business use to achieve this?




Instant messaging


Email



,Spreadsheet


Word processor


*Answer√√ Instant messaging


3. An organization wants to calculate its sales by region.




Which type of software will serve this need?




Human resources management (HRM)


Inventory management


Customer relationship management (CRM)


Personnel management


*Answer√√ Customer relationship management (CRM)


4. Which component functions as a computer's working memory?






,Random access memory (RAM)


Central processing unit (CPU)


Read-only memory (ROM)


Solid state drive (SSD)


*Answer√√ Random access memory (RAM)


5. What is a secondary storage medium?




Random access memory






, Magnetic tape Read-


only memory Cache


*Answer√√ Magnetic


tape


6. Which type of network should a company use if they want to connect a group of


computers in an office building?



PAN MAN


WAN LAN


*Answer√√


LAN


7. Which network topology uses a central hub to which all devices on the


network are connected?


Bus


Wireless