MANAGEMENT EXAM 2026 2027
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M100 Community Association Management Exam
1. A community association manager is reviewing the hierarchy of
governing documents to resolve a conflict regarding parking
restrictions. The bylaws state that commercial vehicles are
permitted, but the declaration of covenants, conditions, and
restrictions (CC&Rs) explicitly prohibits them. Which document
takes legal precedence in this situation?
A. The bylaws, because they govern the day-to-day operations and
rules of the community.
B. The declaration of covenants, conditions, and
restrictions, because it is the superior document in the
hierarchy.
C. The rules and regulations, since they are the most recently
adopted guidelines.
D. Board resolutions, which can override any conflicting language
in the bylaws or declaration.
Correct Answer: B
Rationale: In the hierarchy of community association governing
documents, the declaration (CC&Rs) is a higher-ranking
document than the bylaws. When a conflict exists between the
two, the provisions of the declaration always take legal
precedence over the bylaws.
2. During an annual budget meeting, a homeowner argues that they
should not have to pay the portion of the assessment dedicated to
maintaining the community pool because they do not use it.
According to standard community association principles, how
, should the manager respond?
A. Agree to waive the pool portion of the assessment if the owner
signs a waiver relinquishing pool access.
B. Explain that assessments are based on undivided
shared ownership of common elements, making payment
mandatory regardless of usage.
C. Advise the board to levy an individual assessment against that
specific homeowner to cover the deficit.
D. Suggest that the owner rent out their pool privileges to another
resident to offset their assessment costs.
Correct Answer: B
Rationale: Community association members hold an undivided
interest in the common elements. Liability for assessments is tied
to property ownership, and owners cannot exempt themselves
from paying for common expenses based on non-use of specific
amenities.
3. A board of directors wants to adopt a new rule restricting pet
weights to under 25 pounds, but the association's declaration
states that owners are permitted to keep domestic pets without size
limitations. What action must be taken to legally enforce this
weight limit?
A. The board can immediately pass a administrative rule at a
regular meeting.
B. The association must formally amend the declaration,
requiring approval from the membership as specified in
the documents.
C. The manager can issue a policy memorandum that bypasses the
board approval process.
D. The board can pass a temporary resolution that expires at the
end of the fiscal year.
Correct Answer: B
Rationale: Rules and regulations adopted by a board cannot
contradict or restrict rights granted by a higher-level document
like the declaration. To implement a restriction that conflicts with
the declaration, the declaration itself must be formally amended
by the membership.
4. A community manager receives an architectural modification
request from a resident who wants to install solar panels on their
roof. The association's guidelines completely prohibit solar panels,
, but state law overrides association restrictions on renewable
energy devices. What is the correct course of action?
A. Deny the request based strictly on the association's architectural
guidelines.
B. Approve the request while applying reasonable
association architectural guidelines regarding placement
and aesthetics that do not decrease efficiency.
C. Forward the request to the local zoning board to let the
municipality make the final decision.
D. Ignore the request until the resident files a formal lawsuit
against the board of directors.
Correct Answer: B
Rationale: Statutory law takes precedence over association
governing documents. When state law protects solar
installations, the association must allow them, but it retains the
right to enforce reasonable aesthetic and placement guidelines
that do not significantly impair performance or cost.
5. A professional management company is hiring a new community
association manager (CAM). Which of the following best describes
the primary fiduciary duty that the manager owes to the client
association's board of directors?
A. To act as the ultimate decision-maker for all financial and
architectural disputes in the community.
B. To provide professional advice, implement board
decisions, and manage operations diligently within the
scope of the management contract.
C. To represent the individual interests of the homeowners against
the board of directors when conflicts arise.
D. To independently alter the approved annual budget whenever
unexpected maintenance costs occur.
Correct Answer: B
Rationale: The community manager acts as an agent of the board
of directors. The manager's duty is to advise the board, execute
their lawful decisions, and oversee daily operations according to
the management agreement, while the board retains ultimate
decision-making authority.
6. An association's board of directors fails to maintain the
community's common area sidewalks, resulting in a trip-and-fall
injury of a guest. The guest sues the association. What type of
, insurance policy primarily covers this type of non-vehicular bodily
injury claim?
A. Property Insurance
B. Directors and Officers (D&O) Liability Insurance
C. Commercial General Liability (CGL) Insurance
D. Fidelity Insurance
Correct Answer: C
Rationale: Commercial General Liability (CGL) insurance
protects the association against claims of bodily injury and
property damage sustained by third parties on the association’s
common areas due to negligence.
7. A board member insists on awarding a lucrative landscaping
contract to their brother's company without disclosing the
relationship to the rest of the board or obtaining competing bids.
This action represents a breach of which legal concept?
A. The Business Judgment Rule
B. Duty of Loyalty and Conflict of Interest
C. Sovereign Immunity
D. Ultra Vires Doctrine
Correct Answer: B
Rationale: Board members owe a duty of loyalty to the
association, requiring them to act in the community's best interest
rather than personal gain. Failing to disclose a personal or
familial financial interest in a contract is a direct conflict of
interest and a breach of this duty.
8. When developing a preventive maintenance program for a
condominium building's mechanical systems, what is the initial
step the community association manager should take?
A. Hire the cheapest contractor available in the local market to
perform an emergency inspection.
B. Create an inventory of all common area physical assets
requiring regular service, repairs, or replacement.
C. Wait for a major component to break down completely before
assigning maintenance tasks.
D. Ask the homeowners to vote on which mechanical systems they
want to maintain each year.
Correct Answer: B
Rationale: The foundation of an effective preventive maintenance
program is compiling a complete inventory of all association-