Information Technology Management C954 Complete
Study Guide, Practice Questions & Exam Prep 2026–
2027
3D printing - correct answers -Builds—layer by layer in an additive process—a three-dimensional solid
object from a digital model.
acceptable use policy (AUP) - correct answers -A policy that a user must agree to follow in order to be
provided access to a network or to the Internet.
access point (AP) - correct answers -The computer or network device that serves as an interface
between devices and the network.
accessibility - correct answers -Refers to the varying levels that define what a user can access, view, or
perform when operating a system.
accounting - correct answers -Analyzes the transactional information of the business so the owners and
investors can make sound economic decisions.
accounting and finance ERP component - correct answers -Manages accounting data and financial
processes within the enterprise with functions such as general ledger, accounts payable, accounts
receivable, budgeting, and asset management.
accounting department - correct answers -Provides quantitative information about the finances of the
business including recording, measuring, and describing financial information.
active RFID tags - correct answers -Have their own transmitter and a power source (typically a battery).
1
,adaptive computer device - correct answers -Input devices designed for special applications for use by
people with different types of special needs.
administrator access - correct answers -Unrestricted access to the entire system.
advanced encryption standard (AES) - correct answers -Introduced by the National Institute of
Standards and Technology (NIST), AES is an encryption standard designed to keep government
information secure.
adware - correct answers -Software that, although purporting to serve some useful function and often
fulfilling that function, also allows Internet advertisers to display advertisements without the consent of
the computer user.
affinity grouping analysis - correct answers -Reveals the relationship between variables along with the
nature and frequency of the relationships.
Agile BI - correct answers -An approach to business intelligence (BI) that incorporates Agile software
development methodologies to accelerate and improve the outcomes of BI initiatives.
agile methodology - correct answers -Aims for customer satisfaction through early and continuous
delivery of useful software components developed by an iterative process with a design point that uses
the bare minimum requirements.
agile MIS infrastructure - correct answers -Includes the hardware, software, and telecommunications
equipment that, when combined, provides the underlying foundation to support the organization's
goals.
2
,algorithm - correct answers -A mathematical formula placed in software that performs an analysis on a
data set.
ambient digital experience - correct answers -A blend of the physical, virtual, and electronic
environments creating a real-time ambient environment that changes as the user moves from one place
to another.
analysis latency - correct answers -The time from which data are made available to the time when
analysis is complete.
analysis paralysis - correct answers -Occurs when the user goes into an emotional state of over-analysis
(or over-thinking) a situation so that a decision or action is never taken, in effect paralyzing the
outcome.
analysis phase - correct answers -Analyzing end-user business requirements and refining project goals
into defined functions and operations of the intended system.
analytical information - correct answers -Encompasses all organizational information, and its primary
purpose is to support the performing of managerial analysis tasks.
analytics - correct answers -The science of fact-based decision making.
anomoly detection - correct answers -The process of identifying rare or unexpected items or events in a
data set that do not conform to other items in the data set.
anti-spam policy - correct answers -States that email users will not send unsolicited emails (or spam).
3
, antivirus software - correct answers -Scans and searches hard drives to prevent, detect, and remove
known viruses, adware, and spyware.
appliance - correct answers -A computer dedicated to a single function, such as a calculator or computer
game.
application programming interface (API) - correct answers -A set of routines, protocols, and tools for
building software applications.
application service provider license - correct answers -Specialty software paid for on a license basis or
per-use basis or usage-based licensing.
application software - correct answers -Used for specific information processing needs, including
payroll, customer relationship management, project management, training, and many others.
arithmetic/logic unit (ALU) - correct answers -Performs all arithmetic operations (for example, addition
and subtraction) and all logic operations (such as sorting and comparing numbers).
artificial intelligence (AI) - correct answers -Simulates human intelligence such as the ability to reason
and learn.
As-Is process model - correct answers -Represents the current state of the operation that has been
mapped, without any specific improvements or changes to existing processes.
asset - correct answers -Anything owned that has value or earning power.
4
Study Guide, Practice Questions & Exam Prep 2026–
2027
3D printing - correct answers -Builds—layer by layer in an additive process—a three-dimensional solid
object from a digital model.
acceptable use policy (AUP) - correct answers -A policy that a user must agree to follow in order to be
provided access to a network or to the Internet.
access point (AP) - correct answers -The computer or network device that serves as an interface
between devices and the network.
accessibility - correct answers -Refers to the varying levels that define what a user can access, view, or
perform when operating a system.
accounting - correct answers -Analyzes the transactional information of the business so the owners and
investors can make sound economic decisions.
accounting and finance ERP component - correct answers -Manages accounting data and financial
processes within the enterprise with functions such as general ledger, accounts payable, accounts
receivable, budgeting, and asset management.
accounting department - correct answers -Provides quantitative information about the finances of the
business including recording, measuring, and describing financial information.
active RFID tags - correct answers -Have their own transmitter and a power source (typically a battery).
1
,adaptive computer device - correct answers -Input devices designed for special applications for use by
people with different types of special needs.
administrator access - correct answers -Unrestricted access to the entire system.
advanced encryption standard (AES) - correct answers -Introduced by the National Institute of
Standards and Technology (NIST), AES is an encryption standard designed to keep government
information secure.
adware - correct answers -Software that, although purporting to serve some useful function and often
fulfilling that function, also allows Internet advertisers to display advertisements without the consent of
the computer user.
affinity grouping analysis - correct answers -Reveals the relationship between variables along with the
nature and frequency of the relationships.
Agile BI - correct answers -An approach to business intelligence (BI) that incorporates Agile software
development methodologies to accelerate and improve the outcomes of BI initiatives.
agile methodology - correct answers -Aims for customer satisfaction through early and continuous
delivery of useful software components developed by an iterative process with a design point that uses
the bare minimum requirements.
agile MIS infrastructure - correct answers -Includes the hardware, software, and telecommunications
equipment that, when combined, provides the underlying foundation to support the organization's
goals.
2
,algorithm - correct answers -A mathematical formula placed in software that performs an analysis on a
data set.
ambient digital experience - correct answers -A blend of the physical, virtual, and electronic
environments creating a real-time ambient environment that changes as the user moves from one place
to another.
analysis latency - correct answers -The time from which data are made available to the time when
analysis is complete.
analysis paralysis - correct answers -Occurs when the user goes into an emotional state of over-analysis
(or over-thinking) a situation so that a decision or action is never taken, in effect paralyzing the
outcome.
analysis phase - correct answers -Analyzing end-user business requirements and refining project goals
into defined functions and operations of the intended system.
analytical information - correct answers -Encompasses all organizational information, and its primary
purpose is to support the performing of managerial analysis tasks.
analytics - correct answers -The science of fact-based decision making.
anomoly detection - correct answers -The process of identifying rare or unexpected items or events in a
data set that do not conform to other items in the data set.
anti-spam policy - correct answers -States that email users will not send unsolicited emails (or spam).
3
, antivirus software - correct answers -Scans and searches hard drives to prevent, detect, and remove
known viruses, adware, and spyware.
appliance - correct answers -A computer dedicated to a single function, such as a calculator or computer
game.
application programming interface (API) - correct answers -A set of routines, protocols, and tools for
building software applications.
application service provider license - correct answers -Specialty software paid for on a license basis or
per-use basis or usage-based licensing.
application software - correct answers -Used for specific information processing needs, including
payroll, customer relationship management, project management, training, and many others.
arithmetic/logic unit (ALU) - correct answers -Performs all arithmetic operations (for example, addition
and subtraction) and all logic operations (such as sorting and comparing numbers).
artificial intelligence (AI) - correct answers -Simulates human intelligence such as the ability to reason
and learn.
As-Is process model - correct answers -Represents the current state of the operation that has been
mapped, without any specific improvements or changes to existing processes.
asset - correct answers -Anything owned that has value or earning power.
4
