CERTIFICATION QUESTIONS AND CORRECT
ANSWERS (VERIFIED ANSWERS) Q&A
2026|INSTANT DOWNLAOD PDF
1. What is the primary goal of operations management?
A. Maximizing employee satisfaction
B. Minimizing advertising costs
C. Transforming inputs into outputs efficiently
D. Increasing product pricing
Rationale: Operations management focuses on converting
resources into goods/services efficiently and effectively.
Correct Answer: C
2. Which of the following is considered an input in operations?
A. Finished goods
B. Raw materials
C. Customer feedback only
D. Market share
Rationale: Inputs include resources like raw materials, labor,
and capital used in production.
Correct Answer: B
3. What does “productivity” measure?
,A. Total sales revenue
B. Output per unit of input
C. Number of employees hired
D. Customer satisfaction only
Rationale: Productivity evaluates efficiency by comparing
outputs to inputs.
Correct Answer: B
4. Which tool is commonly used for forecasting demand?
A. SWOT analysis
B. Time series analysis
C. Break-even analysis
D. PESTLE analysis
Rationale: Time series analysis uses historical data to predict
future demand.
Correct Answer: B
5. What is the main purpose of inventory management?
A. Increase marketing reach
B. Balance supply and demand efficiently
C. Reduce employee turnover
D. Improve branding
,Rationale: Inventory management ensures optimal stock levels
to meet demand without excess.
Correct Answer: B
6. Which system focuses on continuous improvement in
quality?
A. Just-In-Time
B. Six Sigma
C. ERP system
D. CRM system
Rationale: Six Sigma reduces defects and improves quality
continuously.
Correct Answer: B
7. What does “Just-In-Time” (JIT) aim to reduce?
A. Workforce training
B. Inventory levels
C. Product quality
D. Customer demand
Rationale: JIT minimizes inventory by receiving goods only
when needed.
Correct Answer: B
8. Which of the following is a fixed cost?
, A. Raw materials
B. Electricity used in production
C. Rent for factory building
D. Shipping cost per unit
Rationale: Fixed costs do not change with production levels,
such as rent.
Correct Answer: C
9. What is the critical path in project management?
A. Shortest path of tasks
B. Most expensive path
C. Longest sequence of dependent tasks
D. Optional tasks
Rationale: The critical path determines project duration.
Correct Answer: C
10. Which layout is best for customized production?
A. Product layout
B. Process layout
C. Fixed-position layout
D. Line layout
Rationale: Fixed-position layouts are ideal for large, unique
products like ships or aircraft.
Correct Answer: C