FINAL VERSION MGT 411 exam 2 Questions
and Correct Answers
Ethical leadership
Leader behaves in ways that are honest, fair, caring, and principled, and uses power to serve the
greater good, not just themselves.
Moral / Responsible leadership
Goes beyond just not breaking rules and considers impact on stakeholders: employees,
customers, community, environment, shareholders, etc.
Corporate social responsibility (CSR)
Balancing profit with people and planet.
Integrity
Consistency between words and actions.
Transparency
Honest, open communication (sharing reasoning behind decisions).
Fairness
Treating people consistently and explaining why decisions are made.
Role modeling
Walking the talk; setting clear ethical expectations.
Accountability
,Taking responsibility when mistakes or harm occur.
Care and respect
Concern for others' well-being, not just performance.
Self-serving behavior
Using power mainly for personal gain.
Result-only focus
Win at all costs, ignoring how results are achieved.
Blaming others
Avoiding responsibility, scapegoating.
Toxic culture
Normalizing lying, cutting corners, discrimination, etc.
Level 1 - Preconventional (Self-focused)
Moral reasoning based on avoiding punishment or getting rewards.
Level 2 - Conventional (Other / Social-focused)
Moral reasoning based on social norms, approval, and maintaining order.
Level 3 - Postconventional / Principled (Values-focused)
Moral reasoning based on internalized principles (justice, human rights, fairness, long-term
common good).
Behavioral Norms and Values Survey
, This survey yields three scores, one for each Level 1-3.
High vs. low scores at each level
Suggest about your typical behavior.
Influence on handling ethical dilemmas
How your pattern might influence how you lead (e.g., do you rely mostly on rules, on
relationships, or on principles?).
Growing toward more Level 3 behavior
Reflect on your values, seek feedback, practice making decisions that align with your values
even when it's uncomfortable.
Values
Deeply held beliefs about what is important and right.
Examples of Values
Honesty, respect, teamwork, innovation, safety, inclusion.
Norms
Unwritten rules about what is acceptable and expected behavior in a group/organization.
Ethical culture
When values and norms support ethical behavior.
Reinforcement of Ethical Culture
and Correct Answers
Ethical leadership
Leader behaves in ways that are honest, fair, caring, and principled, and uses power to serve the
greater good, not just themselves.
Moral / Responsible leadership
Goes beyond just not breaking rules and considers impact on stakeholders: employees,
customers, community, environment, shareholders, etc.
Corporate social responsibility (CSR)
Balancing profit with people and planet.
Integrity
Consistency between words and actions.
Transparency
Honest, open communication (sharing reasoning behind decisions).
Fairness
Treating people consistently and explaining why decisions are made.
Role modeling
Walking the talk; setting clear ethical expectations.
Accountability
,Taking responsibility when mistakes or harm occur.
Care and respect
Concern for others' well-being, not just performance.
Self-serving behavior
Using power mainly for personal gain.
Result-only focus
Win at all costs, ignoring how results are achieved.
Blaming others
Avoiding responsibility, scapegoating.
Toxic culture
Normalizing lying, cutting corners, discrimination, etc.
Level 1 - Preconventional (Self-focused)
Moral reasoning based on avoiding punishment or getting rewards.
Level 2 - Conventional (Other / Social-focused)
Moral reasoning based on social norms, approval, and maintaining order.
Level 3 - Postconventional / Principled (Values-focused)
Moral reasoning based on internalized principles (justice, human rights, fairness, long-term
common good).
Behavioral Norms and Values Survey
, This survey yields three scores, one for each Level 1-3.
High vs. low scores at each level
Suggest about your typical behavior.
Influence on handling ethical dilemmas
How your pattern might influence how you lead (e.g., do you rely mostly on rules, on
relationships, or on principles?).
Growing toward more Level 3 behavior
Reflect on your values, seek feedback, practice making decisions that align with your values
even when it's uncomfortable.
Values
Deeply held beliefs about what is important and right.
Examples of Values
Honesty, respect, teamwork, innovation, safety, inclusion.
Norms
Unwritten rules about what is acceptable and expected behavior in a group/organization.
Ethical culture
When values and norms support ethical behavior.
Reinforcement of Ethical Culture
