MGT 411 Final Exam Questions and Correct
Answers
Rewards such as pay raises bonuses and praise are characteristic of which approach to
motivation?
Extrinsic positive
According to the Acquired Needs Theory which need is the desire to influence eor control
others be responsible for others and have authority over others?
Power
Hayden a leader is well liked by his team members. He immediately praises his team
members if they have done a job well or have worked extra hours in order to meet a
deadline. He also monitors individual performances and recommends pay raises. Which
form or reinforcment does Hayden use to motivate his team?
Positive reinforcement
When people enjoy their jobs and are satisfied with their work conditions, contribute
enthusiastically to meeting team and organizational goals, and feel a sense of belonging and
commitment to the organization this is referred to as?
Engagment
Which of the following is true of open communication?
In an open climate, a leaders communication of vison "cascades" through an organization.
A strategic conversation requires the leader to:
,Ask questions and actively listen to others, set the agenda for conversation, and select the right
communication channels and facilitate dialogue.
Follower-centered questions involve all but the which of the following
Gathering information, ideas, or insights
Which of the following is NOT a benefit of a leader asking questions?
Allows leaders to look like they care.
Which of the following do not show effective body language?
Cocking your head to the side to show empathy.
Honest forthright expression of a leaders thinking is known as
Candor
To effectively communicate during a crisis leaders should
Stay calm
The richness of an information channel is influenced by the ability to
Facilitate rapid feedback
Jackson has a leadership style where she paints and communicates a grand vision of a
desired future, inspiring her followers to go beyond their own seld interest. Which
leadership style is she showing?
Transformational leadership
, As a manager Rodriguez handles tough situations in unconventional ways and inspires his
team members to do more than they would normally do. Which leadership style matches
this scenario?
Charismatic leadership
Which of the following statmeents is true of Machiavellian-style leaders?
They assume that people are fickle and greedy.
Which of the following is a similarity between coalitional and Machiavellian-style leaders?
They are highly political
Harry a social activist, is known amoung his followers as an excellent speaker and a
charismatic advocate of social activities. His followers respect him for his leadership
qualities. Harry's impact over his followers is said to be a result of his personality traits. In
the given scenario, which of the following leader powers does Harry possess?
Referent power
As a quality analyst, Alexandra has the power to recommend process improvments because
she has assessment skills and job experience that are highly valuable to her organization.
Which type of power best fits this scenario?
Expert power
From which leader frame of reference views an organization as a rational system, like a
machine, and strives for clarity of direction and control of results?
Structural frame
Answers
Rewards such as pay raises bonuses and praise are characteristic of which approach to
motivation?
Extrinsic positive
According to the Acquired Needs Theory which need is the desire to influence eor control
others be responsible for others and have authority over others?
Power
Hayden a leader is well liked by his team members. He immediately praises his team
members if they have done a job well or have worked extra hours in order to meet a
deadline. He also monitors individual performances and recommends pay raises. Which
form or reinforcment does Hayden use to motivate his team?
Positive reinforcement
When people enjoy their jobs and are satisfied with their work conditions, contribute
enthusiastically to meeting team and organizational goals, and feel a sense of belonging and
commitment to the organization this is referred to as?
Engagment
Which of the following is true of open communication?
In an open climate, a leaders communication of vison "cascades" through an organization.
A strategic conversation requires the leader to:
,Ask questions and actively listen to others, set the agenda for conversation, and select the right
communication channels and facilitate dialogue.
Follower-centered questions involve all but the which of the following
Gathering information, ideas, or insights
Which of the following is NOT a benefit of a leader asking questions?
Allows leaders to look like they care.
Which of the following do not show effective body language?
Cocking your head to the side to show empathy.
Honest forthright expression of a leaders thinking is known as
Candor
To effectively communicate during a crisis leaders should
Stay calm
The richness of an information channel is influenced by the ability to
Facilitate rapid feedback
Jackson has a leadership style where she paints and communicates a grand vision of a
desired future, inspiring her followers to go beyond their own seld interest. Which
leadership style is she showing?
Transformational leadership
, As a manager Rodriguez handles tough situations in unconventional ways and inspires his
team members to do more than they would normally do. Which leadership style matches
this scenario?
Charismatic leadership
Which of the following statmeents is true of Machiavellian-style leaders?
They assume that people are fickle and greedy.
Which of the following is a similarity between coalitional and Machiavellian-style leaders?
They are highly political
Harry a social activist, is known amoung his followers as an excellent speaker and a
charismatic advocate of social activities. His followers respect him for his leadership
qualities. Harry's impact over his followers is said to be a result of his personality traits. In
the given scenario, which of the following leader powers does Harry possess?
Referent power
As a quality analyst, Alexandra has the power to recommend process improvments because
she has assessment skills and job experience that are highly valuable to her organization.
Which type of power best fits this scenario?
Expert power
From which leader frame of reference views an organization as a rational system, like a
machine, and strives for clarity of direction and control of results?
Structural frame
