NEW COLDSIDE TEST - SHAKE SHACK EXAM WITH CORRECT ACTUAL
QUESTIONS AND CORRECTLY WELL DEFINED ANSWERS LATEST ALREADY
GRADED A+ 2025 – 2026
Take a look at the Custard board. How many scoops of vanilla should you scoop? - SOLUTION-8
Choose the best picture of a properly portioned scoop of custard for a shake. - SOLUTION-B (top right
picture, filled up to the top but not overflowing)
Why does a strawberry shake need less milk than a vanilla shake? - SOLUTION-Because a strawberry
shake contains 1 oz of strawberry sauce, which thins the custard. Vanilla shakes don't contain sauce
True or False: The Malt Powder we use would be dangerous to someone with a Gluten Allergy. -
SOLUTION-True
When spinning a shake, why is it important to let the shake spinner do most of the work? Select all that
apply
Because it will ensure the shake reaches the proper consistency;
Because you can multitask and scoop more shakes/cups while the shakes are being spun
It's best to do this only when extremely busy - otherwise the standard is to hand-spin the shakes -
SOLUTION-1st and 2nd answer choices (Because it will ensure the shake reaches the proper
consistency;
, Because you can multitask and scoop more shakes/cups while the shakes are being spun)
Key words: its good to let it do most of the work! Not just when really busy!
Can we use thin/runny custard to make a single or double cup of custard? - SOLUTION-No, because
the custard will be melted, and therefore not Shack Standard quality to serve
What should you do if the shake will not come out of the sleeve easily? - SOLUTION-Rub the side of the
shake sleeve with you hand to slightly warm and loosen the shake
Which Featured Shake is properly portioned? - SOLUTION-C
How much space should be left at the top of the cup after the shake is poured? - SOLUTION-1/4 inch
What are the correct scoops for a float? - SOLUTION-A
Do we address a guest who approaches us before making drinks on the board? Why or why not? Select
all that apply.
Yes, because we want our guests to feel taken care of and pride ourselves on our hospitality. We may
also be preventing the guest from enjoying their meal;
No, because the drinks on the board were there first
Yes, because the guest might need something on the fly) - SOLUTION-1st and 3rd answer choices (Yes,
because we want our guests to feel taken care of and pride ourselves on our hospitality. We may also be
preventing the guest from enjoying their meal;
Yes, because the guest might need something on the fly)
Key words: the answer is YES!
QUESTIONS AND CORRECTLY WELL DEFINED ANSWERS LATEST ALREADY
GRADED A+ 2025 – 2026
Take a look at the Custard board. How many scoops of vanilla should you scoop? - SOLUTION-8
Choose the best picture of a properly portioned scoop of custard for a shake. - SOLUTION-B (top right
picture, filled up to the top but not overflowing)
Why does a strawberry shake need less milk than a vanilla shake? - SOLUTION-Because a strawberry
shake contains 1 oz of strawberry sauce, which thins the custard. Vanilla shakes don't contain sauce
True or False: The Malt Powder we use would be dangerous to someone with a Gluten Allergy. -
SOLUTION-True
When spinning a shake, why is it important to let the shake spinner do most of the work? Select all that
apply
Because it will ensure the shake reaches the proper consistency;
Because you can multitask and scoop more shakes/cups while the shakes are being spun
It's best to do this only when extremely busy - otherwise the standard is to hand-spin the shakes -
SOLUTION-1st and 2nd answer choices (Because it will ensure the shake reaches the proper
consistency;
, Because you can multitask and scoop more shakes/cups while the shakes are being spun)
Key words: its good to let it do most of the work! Not just when really busy!
Can we use thin/runny custard to make a single or double cup of custard? - SOLUTION-No, because
the custard will be melted, and therefore not Shack Standard quality to serve
What should you do if the shake will not come out of the sleeve easily? - SOLUTION-Rub the side of the
shake sleeve with you hand to slightly warm and loosen the shake
Which Featured Shake is properly portioned? - SOLUTION-C
How much space should be left at the top of the cup after the shake is poured? - SOLUTION-1/4 inch
What are the correct scoops for a float? - SOLUTION-A
Do we address a guest who approaches us before making drinks on the board? Why or why not? Select
all that apply.
Yes, because we want our guests to feel taken care of and pride ourselves on our hospitality. We may
also be preventing the guest from enjoying their meal;
No, because the drinks on the board were there first
Yes, because the guest might need something on the fly) - SOLUTION-1st and 3rd answer choices (Yes,
because we want our guests to feel taken care of and pride ourselves on our hospitality. We may also be
preventing the guest from enjoying their meal;
Yes, because the guest might need something on the fly)
Key words: the answer is YES!
