Test Bank
E-Commerce 2021: Business, Technology, and
Society, 16th Edition.
@A
pl
us
st
uv
ia
@Aplusstuvia
, Key Concepts:
Test Bank
Chapter 1: The Couple is a Unique System
E-commerce 2021:
business. technology.
society
@A
Sixteenth Edition
pl
Kenneth Laudon,
New York University
us
Carol Traver,
Azimuth Interactive, Inc.
st
uv
ia
@Aplusstuvia
, E-commerce 2021: business. technology. society., 16e (Laudon/Traver)
Chapter 1 The Revolution Is Just Beginning
1) Analysts estimate that by 2024, consumers will be spending around _______ in digital
transactions.
A) $180 million
B) $1.8 billion
C) $180 billion
D) $1.8 trillion
Answer: D
Difficulty: Moderate
AACSB: Application of knowledge
Learning Objective: 1.1: Understand why it is important to study e-commerce.
2) It is likely that e-commerce will eventually impact nearly all commerce.
@A
Answer: TRUE
Difficulty: Easy
AACSB: Application of knowledge
Learning Objective: 1.1: Understand why it is important to study e-commerce.
3) Why study e-commerce?
pl
Answer: E-commerce is a disruptive innovation that is different and more powerful than any of
the other technologies we have seen in the past century. E-commerce technologies—and the
digital markets that result—have brought about some fundamental, unprecedented shifts in
commerce. While other technologies transformed economic life in the twentieth century, the
evolving Internet and other information technologies are shaping the twenty-first century.
Difficulty: Moderate
us
AACSB: Application of knowledge; Written and oral communication
Learning Objective: 1.1: Understand why it is important to study e-commerce.
4) Which of the following best defines e-commerce?
A) digitally enabled commercial transactions between and among organizations and individuals
B) the use of digital technologies in a firm's daily activities
st
C) the digital enablement of transactions and processes within an organization
D) any electronically based organizational activity that supports a firm’s market exchanges
Answer: A
Difficulty: Moderate
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
business, identify the primary technological building blocks underlying e-commerce, and
uv
recognize major current themes in e-commerce.
5) Which of the following is an example of e-business?
A) Amazon's inventory control system
B) the Amazon.com website
C) an Amazon mobile app
ia
D) Amazon's Pinterest page
Answer: A
1
Copyright © 2022 Pearson Education, Inc.
@Aplusstuvia
, Difficulty: Moderate
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
6) Which of the following can be considered synonymous with the term e-commerce?
A) e-business
B) digital commerce
C) the Internet
D) the Web
Answer: B
Difficulty: Easy
AACSB: Application of knowledge
@A
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
7) Which of the following is not true about the use of apps?
A) Users spend nearly 90% of their smartphone app minutes using their top five apps.
B) Users still spend more time using mobile browsers than they do using mobile apps.
pl
C) Apps are easier to control and monetize than websites.
D) Users typically use about 20 different apps per month.
Answer: B
Difficulty: Difficult
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
us
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
8) All of the following statements about e-commerce in the United States in 2020 are true except:
A) Social e-commerce generated more revenue than mobile e-commerce.
B) Mobile advertising accounted for almost 70% of all digital advertising spending.
st
C) On-demand service firms fueled the growth of local e-commerce.
D) Retail e-commerce and m-commerce grew as a result of the Covid-19 pandemic.
Answer: A
Difficulty: Moderate
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
uv
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
9) In 2020, about ________ of Internet users in the United States accessed the Internet solely
using a mobile device.
A) 8%
ia
B) 21%
C) 28%
2
Copyright © 2022 Pearson Education, Inc.
@Aplusstuvia
E-Commerce 2021: Business, Technology, and
Society, 16th Edition.
@A
pl
us
st
uv
ia
@Aplusstuvia
, Key Concepts:
Test Bank
Chapter 1: The Couple is a Unique System
E-commerce 2021:
business. technology.
society
@A
Sixteenth Edition
pl
Kenneth Laudon,
New York University
us
Carol Traver,
Azimuth Interactive, Inc.
st
uv
ia
@Aplusstuvia
, E-commerce 2021: business. technology. society., 16e (Laudon/Traver)
Chapter 1 The Revolution Is Just Beginning
1) Analysts estimate that by 2024, consumers will be spending around _______ in digital
transactions.
A) $180 million
B) $1.8 billion
C) $180 billion
D) $1.8 trillion
Answer: D
Difficulty: Moderate
AACSB: Application of knowledge
Learning Objective: 1.1: Understand why it is important to study e-commerce.
2) It is likely that e-commerce will eventually impact nearly all commerce.
@A
Answer: TRUE
Difficulty: Easy
AACSB: Application of knowledge
Learning Objective: 1.1: Understand why it is important to study e-commerce.
3) Why study e-commerce?
pl
Answer: E-commerce is a disruptive innovation that is different and more powerful than any of
the other technologies we have seen in the past century. E-commerce technologies—and the
digital markets that result—have brought about some fundamental, unprecedented shifts in
commerce. While other technologies transformed economic life in the twentieth century, the
evolving Internet and other information technologies are shaping the twenty-first century.
Difficulty: Moderate
us
AACSB: Application of knowledge; Written and oral communication
Learning Objective: 1.1: Understand why it is important to study e-commerce.
4) Which of the following best defines e-commerce?
A) digitally enabled commercial transactions between and among organizations and individuals
B) the use of digital technologies in a firm's daily activities
st
C) the digital enablement of transactions and processes within an organization
D) any electronically based organizational activity that supports a firm’s market exchanges
Answer: A
Difficulty: Moderate
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
business, identify the primary technological building blocks underlying e-commerce, and
uv
recognize major current themes in e-commerce.
5) Which of the following is an example of e-business?
A) Amazon's inventory control system
B) the Amazon.com website
C) an Amazon mobile app
ia
D) Amazon's Pinterest page
Answer: A
1
Copyright © 2022 Pearson Education, Inc.
@Aplusstuvia
, Difficulty: Moderate
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
6) Which of the following can be considered synonymous with the term e-commerce?
A) e-business
B) digital commerce
C) the Internet
D) the Web
Answer: B
Difficulty: Easy
AACSB: Application of knowledge
@A
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
7) Which of the following is not true about the use of apps?
A) Users spend nearly 90% of their smartphone app minutes using their top five apps.
B) Users still spend more time using mobile browsers than they do using mobile apps.
pl
C) Apps are easier to control and monetize than websites.
D) Users typically use about 20 different apps per month.
Answer: B
Difficulty: Difficult
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
us
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
8) All of the following statements about e-commerce in the United States in 2020 are true except:
A) Social e-commerce generated more revenue than mobile e-commerce.
B) Mobile advertising accounted for almost 70% of all digital advertising spending.
st
C) On-demand service firms fueled the growth of local e-commerce.
D) Retail e-commerce and m-commerce grew as a result of the Covid-19 pandemic.
Answer: A
Difficulty: Moderate
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
uv
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
9) In 2020, about ________ of Internet users in the United States accessed the Internet solely
using a mobile device.
A) 8%
ia
B) 21%
C) 28%
2
Copyright © 2022 Pearson Education, Inc.
@Aplusstuvia
