CORRECT ANSWER WITH EXPLANATION GRADED A+
STUDY GUIDE SOUTHERN NEW HAMPSHIRE UNIVERSITY
1. Quality Assurance (QA) is:
A. A process to ensure standards are met
B. Only budgeting
C. Only marketing
D. Only HR
Answer: A
Rationale: QA focuses on process quality.
2. The main goal of QA is to:
A. Prevent defects before they occur
B. Increase defects
C. Reduce productivity
D. Ignore standards
Answer: A
Rationale: Prevention-oriented approach.
3. Quality control focuses on:
A. Detecting defects in finished products
B. Hiring staff
C. Budgeting
D. Marketing
Answer: A
Rationale: Inspection-based.
4. QA is different from QC because QA:
A. Focuses on processes, not products
B. Focuses only on products
C. Ignores standards
D. Is random
Answer: A
Rationale: Process vs product distinction.
5. Quality means:
A. Meeting customer requirements
, B. High cost only
C. Fast production only
D. Random output
Answer: A
Rationale: Customer satisfaction.
6. Standard in QA refers to:
A. Defined level of quality expectation
B. Budget limit
C. HR policy
D. Schedule plan
Answer: A
Rationale: Benchmark requirement.
7. Quality management system (QMS) is:
A. A structured system for managing quality
B. A financial system
C. A marketing plan
D. A hiring system
Answer: A
Rationale: Organized quality control.
8. ISO stands for:
A. International Organization for Standardization
B. Internal System Output
C. Industrial Standard Operation
D. Integrated Service Output
Answer: A
Rationale: Global standards body.
9. ISO 9001 is related to:
A. Quality management systems
B. Marketing
C. HR
D. Finance
Answer: A
Rationale: Quality standard.
10. Quality assurance is primarily:
A. Preventive
, B. Reactive
C. Random
D. Financial
Answer: A
Rationale: Prevention focus.
11. Quality control is primarily:
A. Detective
B. Preventive
C. Strategic
D. Financial
Answer: A
Rationale: Finds defects.
12. A defect is:
A. Failure to meet requirements
B. Improvement
C. Standard
D. Plan
Answer: A
Rationale: Non-conformance.
13. Inspection is used to:
A. Identify defects
B. Create plans
C. Set budgets
D. Hire staff
Answer: A
Rationale: Checking quality.
14. Testing in QA is used to:
A. Verify product performance
B. Increase cost
C. Hire employees
D. Schedule tasks
Answer: A
Rationale: Validation.
15. Prevention in QA means:
A. Avoiding defects early