TEST PREP - WGU - PRINCIPLES OF
MANAGEMENT - C483
Delivery=of=products=or=services=-=ans-
✔✔A=value=chain=is=the=sequence=of=activities=that=begins=with=raw=materials.
What=result=does=a=value=chain=end=with?
Choose=1=answer
=Supply=and=demand
Operations=and=logistics
Outsourcing=or=insourcing
Delivery=of=products=or=services
Profit=margins=are=increased.=-=ans-
✔✔What=happens=when=an=effective=value=chain=is=created?
Choose=1=answer
Profit=margins=are=increased.
A=mission=statement=is=developed.
Customized=products=are=standardized.
Total=quality=management=is=not=required.
Analysis=of=external=opportunities=and=threats=-=ans-
✔✔Industry=and=market=analysis,=competitor=analysis,=and=social=analysis=are=exampl
es=of=which=step=in=the=strategic=planning=process?
Analysis=of=mission,=vision,=and=goals
Analysis=of=management=implementation
Analysis=of=external=opportunities=and=threats
Analysis=of=internal=strengths=and=weaknesses
Strengths=-=ans-✔✔Skilled=management,=positive=cash=flow,=and=well-
known=brands=are=examples=of=which=component=of=the=SWOT=analysis?
Threats
Strengths
Weaknesses
Opportunities
,Core=competencies=-=ans-
✔✔What=denotes=skills=or=expertise=in=an=activity=that=constitutes=the=roots=of=compet
itiveness=in=an=organization?
Choose=1=answer
Strategic=values
Core=competencies
Products=and=services
Opportunities=and=threats
Suppliers=can=reduce=manufacturing=time=and=increase=product=quality.=-=ans-
✔✔According=to=Michael=Porter's=competitive=environment=model,=how=can=suppliers=i
nfluence=strategic=planning?
Suppliers=can=reduce=the=threat=from=substitute=products.
Suppliers=can=reduce=the=numbers=of=new=entrants=in=the=market.
Suppliers=can=reduce=manufacturing=time=and=increase=product=quality.
Suppliers=can=reduce=technological,=demographic,=and=legal=threats=in=the=environme
nt.
Differentiation=-=ans-
✔✔A=company=offers=unique=products=in=its=industry=to=create=a=competitive=advantag
e.
Which=type=of=strategy=is=the=company=using?
Valorization
Differentiation
Customization
Standardization
Vertical=integration=-=ans-
✔✔Happy=Inc.=is=a=leading=provider=of=family=entertainment=and=BCD=is=a=broadcasti
ng=company=with=news,=cable,=and=entertainment=networks.=Happy=Inc.=recently=acqui
red=BCD=in=hopes=of=boosting=its=primary=business=of=family=entertainment.
Which=type=of=corporate=strategy=is=represented=by=Happy=Inc.'s=purchase=of=their=dis
tribution=network?
Choose=1=answer
Vertical=integration
Strategic=alliances
Networking
Horizontal=benchmarking
Strategic=vision=-=ans-
✔✔A=local=business=has=provided=services=to=its=customers=for=40=years.=The=busine
, ss's=mission=is="To=give=our=customers=the=best=service=in=town."=The=owner=of=the=b
usiness=has=had=a=long-
standing=dream=to=franchise=the=business=and=become=the=best=provider=of=its=servic
e=in=the=United=States.
What=describes=the=owner's=dream?
Choose=1=answer
Strategic=vision
Strategic=mission
Strategic=planning
Strategic=management
Developing=a=strategic=mission=-=ans-
✔✔What=is=the=first=step=of=organizational=strategic=planning?
Choose=1=answer
Developing=operational=goals
Developing=internal=strengths
Developing=a=strategic=mission
Developing=external=opportunities
Six=Sigma=-=ans-
✔✔The=introduction=of=statistical=tools=to=analyze=the=causes=of=product=defects=is=as
sociated=with=which=quality=improvement=approach?
Six=Sigma
Flexible=Process
Customer=Process
Quality=Customization
To=revolutionize=key=organizational=systems=and=processes=-=ans-
✔✔What=is=the=principal=idea=of=reengineering?
Choose=1=answer
To=analyze=system=failures
To=focus=on=creating=two-way=exchanges=with=customers
To=revolutionize=key=organizational=systems=and=processes
To=improve=total=quality=in=all=businesses=for=the=benefit=of=producers=and=consumers
Less=than=3.4=-=ans-
✔✔How=many=defects=per=million=are=there=at=Six=Sigma,=assuming=a=product=or=pro
cess=is=defect-free=99.99966%=of=the=time?
Choose=1=answer
Less=than=3.4
Less=than=4.4
MANAGEMENT - C483
Delivery=of=products=or=services=-=ans-
✔✔A=value=chain=is=the=sequence=of=activities=that=begins=with=raw=materials.
What=result=does=a=value=chain=end=with?
Choose=1=answer
=Supply=and=demand
Operations=and=logistics
Outsourcing=or=insourcing
Delivery=of=products=or=services
Profit=margins=are=increased.=-=ans-
✔✔What=happens=when=an=effective=value=chain=is=created?
Choose=1=answer
Profit=margins=are=increased.
A=mission=statement=is=developed.
Customized=products=are=standardized.
Total=quality=management=is=not=required.
Analysis=of=external=opportunities=and=threats=-=ans-
✔✔Industry=and=market=analysis,=competitor=analysis,=and=social=analysis=are=exampl
es=of=which=step=in=the=strategic=planning=process?
Analysis=of=mission,=vision,=and=goals
Analysis=of=management=implementation
Analysis=of=external=opportunities=and=threats
Analysis=of=internal=strengths=and=weaknesses
Strengths=-=ans-✔✔Skilled=management,=positive=cash=flow,=and=well-
known=brands=are=examples=of=which=component=of=the=SWOT=analysis?
Threats
Strengths
Weaknesses
Opportunities
,Core=competencies=-=ans-
✔✔What=denotes=skills=or=expertise=in=an=activity=that=constitutes=the=roots=of=compet
itiveness=in=an=organization?
Choose=1=answer
Strategic=values
Core=competencies
Products=and=services
Opportunities=and=threats
Suppliers=can=reduce=manufacturing=time=and=increase=product=quality.=-=ans-
✔✔According=to=Michael=Porter's=competitive=environment=model,=how=can=suppliers=i
nfluence=strategic=planning?
Suppliers=can=reduce=the=threat=from=substitute=products.
Suppliers=can=reduce=the=numbers=of=new=entrants=in=the=market.
Suppliers=can=reduce=manufacturing=time=and=increase=product=quality.
Suppliers=can=reduce=technological,=demographic,=and=legal=threats=in=the=environme
nt.
Differentiation=-=ans-
✔✔A=company=offers=unique=products=in=its=industry=to=create=a=competitive=advantag
e.
Which=type=of=strategy=is=the=company=using?
Valorization
Differentiation
Customization
Standardization
Vertical=integration=-=ans-
✔✔Happy=Inc.=is=a=leading=provider=of=family=entertainment=and=BCD=is=a=broadcasti
ng=company=with=news,=cable,=and=entertainment=networks.=Happy=Inc.=recently=acqui
red=BCD=in=hopes=of=boosting=its=primary=business=of=family=entertainment.
Which=type=of=corporate=strategy=is=represented=by=Happy=Inc.'s=purchase=of=their=dis
tribution=network?
Choose=1=answer
Vertical=integration
Strategic=alliances
Networking
Horizontal=benchmarking
Strategic=vision=-=ans-
✔✔A=local=business=has=provided=services=to=its=customers=for=40=years.=The=busine
, ss's=mission=is="To=give=our=customers=the=best=service=in=town."=The=owner=of=the=b
usiness=has=had=a=long-
standing=dream=to=franchise=the=business=and=become=the=best=provider=of=its=servic
e=in=the=United=States.
What=describes=the=owner's=dream?
Choose=1=answer
Strategic=vision
Strategic=mission
Strategic=planning
Strategic=management
Developing=a=strategic=mission=-=ans-
✔✔What=is=the=first=step=of=organizational=strategic=planning?
Choose=1=answer
Developing=operational=goals
Developing=internal=strengths
Developing=a=strategic=mission
Developing=external=opportunities
Six=Sigma=-=ans-
✔✔The=introduction=of=statistical=tools=to=analyze=the=causes=of=product=defects=is=as
sociated=with=which=quality=improvement=approach?
Six=Sigma
Flexible=Process
Customer=Process
Quality=Customization
To=revolutionize=key=organizational=systems=and=processes=-=ans-
✔✔What=is=the=principal=idea=of=reengineering?
Choose=1=answer
To=analyze=system=failures
To=focus=on=creating=two-way=exchanges=with=customers
To=revolutionize=key=organizational=systems=and=processes
To=improve=total=quality=in=all=businesses=for=the=benefit=of=producers=and=consumers
Less=than=3.4=-=ans-
✔✔How=many=defects=per=million=are=there=at=Six=Sigma,=assuming=a=product=or=pro
cess=is=defect-free=99.99966%=of=the=time?
Choose=1=answer
Less=than=3.4
Less=than=4.4
