WGU C483 - PRINCIPLES OF
MANAGEMENT
Accommodation=-=ans-
✔✔A=style=of=dealing=with=conflict=involving=cooperation=on=behalf=of=the=other=party=
but=not=being=assertive=about=one's=own=interests
Accountability=-=ans-
✔✔The=expectation=that=employees=will=perform=a=job,=take=corrective=action=when=n
ecessary,=and=report=upward=on=the=status=and=quality=of=their=performance
Accounting=audits=-=ans-
✔✔Procedures=used=to=verify=accounting=reports=and=statements
Acquisition=-=ans-✔✔One=firm=buying=another
Activity-based=costing=(ABC)=-=ans-
✔✔A=method=of=cost=accounting=designed=to=identify=streams=of=activity=and=then=to=
allocate=costs=across=particular=business=processes=according=to=the=amount=of=time=
employees=devote=to=particular=activities
Adapters=-=ans-
✔✔Companies=that=take=the=current=industry=structure=and=its=evolution=as=givens,=an
d=choose=where=to=compete
Adverse=impact=-=ans-
✔✔When=a=seemingly=neutral=employment=practice=has=a=disproportionately=negative
=effect=on=a=protected=group
Advertising=support=model=-=ans-✔✔Charging=fees=to=advertise=on=a=site
Affective=conflict=-=ans-✔✔Emotional=disagreement=directed=toward=other=people
Affiliate=model=-=ans-✔✔Charging=fees=to=direct=site=visitors=to=other=companies'=sites
Affirmative=action=-=ans-
✔✔Special=efforts=to=recruit=and=hire=qualified=members=of=groups=that=have=been=dis
criminated=against=in=the=past
,After-action=review=-=ans-✔✔A=frank=and=open-
minded=discussion=of=four=basic=questions=aimed=at=continuous=improvement
Alderfer's=ERG=theory=-=ans-
✔✔A=human=needs=theory=postulating=that=people=have=three=basic=sets=of=needs=th
at=can=operate=simultaneously=(Existence,=Relatedness=and=Growth)
Arbitration=-=ans-✔✔The=use=of=a=neutral=third=party=to=resolve=a=labor=dispute
Assessment=center=-=ans-
✔✔A=managerial=performance=test=in=which=candidates=participate=in=a=variety=of=exe
rcises=and=situations
Assets=-=ans-✔✔The=values=of=the=various=items=the=corporation=owns
Authentic=leadership=-=ans-
✔✔A=style=in=which=the=leader=is=true=to=himself=or=herself=while=leading
Authority=-=ans-
✔✔The=legitimate=right=to=make=decisions=and=to=tell=other=people=what=to=do
Autocratic=leadership=-=ans-
✔✔A=form=of=leadership=in=which=the=leader=makes=decisions=on=his=or=her=own=and=
then=announces=those=decisions=to=the=group
Autonomous=work=groups=-=ans-
✔✔Groups=that=control=decisions=about=and=execution=of=a=complete=range=of=tasks
Avoidance=-=ans-
✔✔A=reaction=to=conflict=that=involves=ignoring=the=problem=by=doing=nothing=at=all=or
=deemphasizing=the=disagreement
Balanced=scorecard=-=ans-
✔✔Control=system=combining=four=sets=of=performance=measures:=financial,=customer
,=business=process,=and=learning=and=growth
Balance=sheet=-=ans-
✔✔A=report=that=shows=the=financial=picture=of=a=company=at=a=given=time=and=itemiz
es=assets,=liabilities,=and=stockholders'=equity
Barriers=to=entry=-=ans-
✔✔Conditions=that=prevent=new=companies=from=entering=an=industry
Behavioral=approach=-=ans-
✔✔A=leadership=perspective=that=attempts=to=identify=what=good=leaders=do—
that=is,=what=behaviors=they=exhibit
,Benchmarking=-=ans-
✔✔The=process=of=comparing=an=organization's=practices=and=technologies=with=thos
e=of=other=companies
Bootlegging=-=ans-
✔✔Informal=work=on=projects,=other=than=those=officially=assigned,=of=employees'=own
=choosing=and=initiative
Boundaryless=organization=-=ans-
✔✔Organization=in=which=there=are=no=barriers=to=information=flow
Boundary-spanning=-=ans-
✔✔Interacting=with=people=in=other=groups,=thus=creating=linkages=between=groups
Bounded=rationality=-=ans-✔✔A=less-than-
perfect=form=of=rationality=in=which=decision=makers=cannot=be=perfectly=rational=beca
use=decisions=are=complex=and=complete=information=is=unavailable=or=cannot=be=fully
=processed
Brainstorming=-=ans-
✔✔A=process=in=which=group=members=generate=as=many=ideas=about=a=problem=as=
they=can;=criticism=is=withheld=until=all=ideas=have=been=proposed
Broker=-=ans-✔✔A=person=who=assembles=and=coordinates=participants=in=a=network
Budgeting=-=ans-
✔✔The=process=of=investigating=what=is=being=done=and=comparing=the=results=with=t
he=corresponding=budget=data=to=verify=accomplishments=or=remedy=differences;=also=
called=budgetary=controlling
Buffering=-=ans-
✔✔Creating=supplies=of=excess=resources=in=case=of=unpredictable=needs
Bureaucratic=control=-=ans-
✔✔The=use=of=rules,=regulations,=and=authority=to=guide=performance
Business=accelerators=-=ans-
✔✔Organization=that=provides=support=and=advice=to=help=young=businesses=grow
Business=ethics=-=ans-
✔✔The=moral=principles=and=standards=that=guide=behavior=in=the=world=of=business
Business=incubators=-=ans-✔✔Protected=environments=for=new,=small=businesses
, Business=plan=-=ans-
✔✔A=formal=planning=step=that=focuses=on=the=entire=venture=and=describes=all=the=el
ements=involved=in=starting=it
Business=strategy=-=ans-
✔✔The=major=actions=by=which=a=business=competes=in=a=particular=industry=or=mark
et
Cafeteria=benefit=program=-=ans-
✔✔An=employee=benefit=program=in=which=employees=choose=from=a=menu=of=option
s=to=create=a=benefit=package=tailored=to=their=needs
Carbon=footprint=-=ans-
✔✔The=output=of=carbon=dioxide=and=other=greenhouses=gases
Caux=Principles=-=ans-
✔✔Ethical=principles=established=by=international=executives=based=in=Caux,=Switzerla
nd,=in=collaboration=with=business=leaders=from=Japan,=Europe,=and=the=United=States
Centralized=organization=-=ans-✔✔An=organization=in=which=high-
level=executives=make=most=decisions=and=pass=them=down=to=lower=levels=for=imple
mentation
Certainty=-=ans-
✔✔The=state=that=exists=when=decision=makers=have=accurate=and=comprehensive=inf
ormation
Charismatic=leader=-=ans-✔✔A=person=who=is=dominant,=self-
confident,=convinced=of=the=moral=righteousness=of=his=or=her=beliefs,=and=able=to=aro
use=a=sense=of=excitement=and=adventure=in=followers
Chief=information=officer=(CIO)=-=ans-
✔✔Executive=in=charge=of=information=technology=strategy=and=development
Clan=control=-=ans-
✔✔Control=based=on=the=norms,=values,=shared=goals,=and=trust=among=group=memb
ers
Coaching=-=ans-
✔✔Dialogue=with=a=goal=of=helping=another=be=more=effective=and=achieve=his=or=her
=full=potential=on=the=job
Coalitional=model=-=ans-
✔✔Model=of=organizational=decision=making=in=which=groups=with=differing=preference
s=use=power=and=negotiation=to=influence=decisions
MANAGEMENT
Accommodation=-=ans-
✔✔A=style=of=dealing=with=conflict=involving=cooperation=on=behalf=of=the=other=party=
but=not=being=assertive=about=one's=own=interests
Accountability=-=ans-
✔✔The=expectation=that=employees=will=perform=a=job,=take=corrective=action=when=n
ecessary,=and=report=upward=on=the=status=and=quality=of=their=performance
Accounting=audits=-=ans-
✔✔Procedures=used=to=verify=accounting=reports=and=statements
Acquisition=-=ans-✔✔One=firm=buying=another
Activity-based=costing=(ABC)=-=ans-
✔✔A=method=of=cost=accounting=designed=to=identify=streams=of=activity=and=then=to=
allocate=costs=across=particular=business=processes=according=to=the=amount=of=time=
employees=devote=to=particular=activities
Adapters=-=ans-
✔✔Companies=that=take=the=current=industry=structure=and=its=evolution=as=givens,=an
d=choose=where=to=compete
Adverse=impact=-=ans-
✔✔When=a=seemingly=neutral=employment=practice=has=a=disproportionately=negative
=effect=on=a=protected=group
Advertising=support=model=-=ans-✔✔Charging=fees=to=advertise=on=a=site
Affective=conflict=-=ans-✔✔Emotional=disagreement=directed=toward=other=people
Affiliate=model=-=ans-✔✔Charging=fees=to=direct=site=visitors=to=other=companies'=sites
Affirmative=action=-=ans-
✔✔Special=efforts=to=recruit=and=hire=qualified=members=of=groups=that=have=been=dis
criminated=against=in=the=past
,After-action=review=-=ans-✔✔A=frank=and=open-
minded=discussion=of=four=basic=questions=aimed=at=continuous=improvement
Alderfer's=ERG=theory=-=ans-
✔✔A=human=needs=theory=postulating=that=people=have=three=basic=sets=of=needs=th
at=can=operate=simultaneously=(Existence,=Relatedness=and=Growth)
Arbitration=-=ans-✔✔The=use=of=a=neutral=third=party=to=resolve=a=labor=dispute
Assessment=center=-=ans-
✔✔A=managerial=performance=test=in=which=candidates=participate=in=a=variety=of=exe
rcises=and=situations
Assets=-=ans-✔✔The=values=of=the=various=items=the=corporation=owns
Authentic=leadership=-=ans-
✔✔A=style=in=which=the=leader=is=true=to=himself=or=herself=while=leading
Authority=-=ans-
✔✔The=legitimate=right=to=make=decisions=and=to=tell=other=people=what=to=do
Autocratic=leadership=-=ans-
✔✔A=form=of=leadership=in=which=the=leader=makes=decisions=on=his=or=her=own=and=
then=announces=those=decisions=to=the=group
Autonomous=work=groups=-=ans-
✔✔Groups=that=control=decisions=about=and=execution=of=a=complete=range=of=tasks
Avoidance=-=ans-
✔✔A=reaction=to=conflict=that=involves=ignoring=the=problem=by=doing=nothing=at=all=or
=deemphasizing=the=disagreement
Balanced=scorecard=-=ans-
✔✔Control=system=combining=four=sets=of=performance=measures:=financial,=customer
,=business=process,=and=learning=and=growth
Balance=sheet=-=ans-
✔✔A=report=that=shows=the=financial=picture=of=a=company=at=a=given=time=and=itemiz
es=assets,=liabilities,=and=stockholders'=equity
Barriers=to=entry=-=ans-
✔✔Conditions=that=prevent=new=companies=from=entering=an=industry
Behavioral=approach=-=ans-
✔✔A=leadership=perspective=that=attempts=to=identify=what=good=leaders=do—
that=is,=what=behaviors=they=exhibit
,Benchmarking=-=ans-
✔✔The=process=of=comparing=an=organization's=practices=and=technologies=with=thos
e=of=other=companies
Bootlegging=-=ans-
✔✔Informal=work=on=projects,=other=than=those=officially=assigned,=of=employees'=own
=choosing=and=initiative
Boundaryless=organization=-=ans-
✔✔Organization=in=which=there=are=no=barriers=to=information=flow
Boundary-spanning=-=ans-
✔✔Interacting=with=people=in=other=groups,=thus=creating=linkages=between=groups
Bounded=rationality=-=ans-✔✔A=less-than-
perfect=form=of=rationality=in=which=decision=makers=cannot=be=perfectly=rational=beca
use=decisions=are=complex=and=complete=information=is=unavailable=or=cannot=be=fully
=processed
Brainstorming=-=ans-
✔✔A=process=in=which=group=members=generate=as=many=ideas=about=a=problem=as=
they=can;=criticism=is=withheld=until=all=ideas=have=been=proposed
Broker=-=ans-✔✔A=person=who=assembles=and=coordinates=participants=in=a=network
Budgeting=-=ans-
✔✔The=process=of=investigating=what=is=being=done=and=comparing=the=results=with=t
he=corresponding=budget=data=to=verify=accomplishments=or=remedy=differences;=also=
called=budgetary=controlling
Buffering=-=ans-
✔✔Creating=supplies=of=excess=resources=in=case=of=unpredictable=needs
Bureaucratic=control=-=ans-
✔✔The=use=of=rules,=regulations,=and=authority=to=guide=performance
Business=accelerators=-=ans-
✔✔Organization=that=provides=support=and=advice=to=help=young=businesses=grow
Business=ethics=-=ans-
✔✔The=moral=principles=and=standards=that=guide=behavior=in=the=world=of=business
Business=incubators=-=ans-✔✔Protected=environments=for=new,=small=businesses
, Business=plan=-=ans-
✔✔A=formal=planning=step=that=focuses=on=the=entire=venture=and=describes=all=the=el
ements=involved=in=starting=it
Business=strategy=-=ans-
✔✔The=major=actions=by=which=a=business=competes=in=a=particular=industry=or=mark
et
Cafeteria=benefit=program=-=ans-
✔✔An=employee=benefit=program=in=which=employees=choose=from=a=menu=of=option
s=to=create=a=benefit=package=tailored=to=their=needs
Carbon=footprint=-=ans-
✔✔The=output=of=carbon=dioxide=and=other=greenhouses=gases
Caux=Principles=-=ans-
✔✔Ethical=principles=established=by=international=executives=based=in=Caux,=Switzerla
nd,=in=collaboration=with=business=leaders=from=Japan,=Europe,=and=the=United=States
Centralized=organization=-=ans-✔✔An=organization=in=which=high-
level=executives=make=most=decisions=and=pass=them=down=to=lower=levels=for=imple
mentation
Certainty=-=ans-
✔✔The=state=that=exists=when=decision=makers=have=accurate=and=comprehensive=inf
ormation
Charismatic=leader=-=ans-✔✔A=person=who=is=dominant,=self-
confident,=convinced=of=the=moral=righteousness=of=his=or=her=beliefs,=and=able=to=aro
use=a=sense=of=excitement=and=adventure=in=followers
Chief=information=officer=(CIO)=-=ans-
✔✔Executive=in=charge=of=information=technology=strategy=and=development
Clan=control=-=ans-
✔✔Control=based=on=the=norms,=values,=shared=goals,=and=trust=among=group=memb
ers
Coaching=-=ans-
✔✔Dialogue=with=a=goal=of=helping=another=be=more=effective=and=achieve=his=or=her
=full=potential=on=the=job
Coalitional=model=-=ans-
✔✔Model=of=organizational=decision=making=in=which=groups=with=differing=preference
s=use=power=and=negotiation=to=influence=decisions
