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Solution Manual For Automotive Technology, A
Systems Approach, 8th Edition By Erjavec, All 55
Chapters Covered, Verified Latest
, Stuvia.com - The Marketplace to Buy and Sell your Study Material
automotive technology: a systemsapproach,8th ed
chapter 1
careers in the automotive industry
Chapter Overview
this chapter examines the automotive industry today and points out the changes that
are occurring. professional service provided by a properly trained technician is critical
because of the technology used in today’s vehicles. a detailed description is given of
what it takes to be a professional technician. included are descriptions of career
opportunities, job classifications, and the various automotive education programs that
are available in canada. automotive service technician interprovincial standards and ase
certification requirements are also provided.
Learning Outcomes
• describe the reasons why today’s automotive industry is considered a global industry.
• explain how computer technology has changed the way vehicles are built and serviced.
• explain why the need for qualified automotive technicians is increasing.
• describe the major types of businesses that employ automotive technicians.
• list some of the many job opportunities available to people with a
background in automotive technology.
• describe the different ways a student can gain work experience while attending
classes.
• describe the requirements for red seal certification of automotive technicians.
Instructional Outline With Teaching Hints
I. servicing today’s vehicles
A. the importance of automotive technicians
B. the need for quality service
C. the need for ongoing service
1. warranties
2. increased vehicle age
hint: discuss the need for repairs as cars become older and what opportunities
this need presents to a qualified technician.
D. career opportunities
1. dealerships
2. independent service shops
3. franchise repair shop
4. store-associated shops
1-1
, Stuvia.com - The Marketplace to Buy and Sell your Study Material
automotive technology: a systemsapproach,8th ed
5. fleet service and maintenance
hint: discuss career opportunities in all areas of automotive service.
II. job classifications
A. service technician
B. shop foreman
C. service adviser
D. service manager
E. service director
F. parts counterperson
G. parts manager
hint: discuss the various automotive shop positions and how they each relate to
the technicians.
III. related career opportunities
A. parts distribution
B. marketing and sales
C. other opportunities
IV. training for a career in automotive service
A. student work experience
1. job shadowing program
2. mentoring program
3. cooperative education
4. part-time employment
B. canada’s automotive apprenticeship program
C. the need for continuous learning
V. ase certification
hint: introduce the various programs in your area that are available to students.
what are common student misconceptions and stumbling blocks?
• without experience, students will struggle with understanding how an automotive shop
functions.
• possibly have a shop owner visit the class or arrange to take the students to
observe a shop during operating hours.
• to help students understand a shop’s different job classifications, place various students
as the shop foreman or service writer and have them arrange the
—workload‖ for the day’s shop activities.
• have the students refer to the job classification section of the chapter as a reference
for these assignments. refer to pages 8-12 of chapter 1 for reference.
shop activities and case studies
here are some activities you can review in-class as a group, or ask students to complete
individually or in pairs:
1. research a vehicle of your choice. visit the manufacturer or dealership website. make a
list of all of the systems in that vehicle that are controlled by electronics. if you are
unsure of system, include its name on the list and talk to your instructor about it.
2. look through the help-wanted section of the local newspaper or at online job websites
such as www.workopolis.com, www.careerbuilder.ca, www.apprenticesearch.com,
, Stuvia.com - The Marketplace to Buy and Sell your Study Material
and www.jobbank.gc.ca/home. clip out or print all of the employment opportunities
available to someone trained in automotive technology. do not limit your search to
one or two job classifications; look through many.
3. based on the ads found in the previous activity, put together a summary of the jobs
that are currently available. include in the summary the desired qualifications and
the type of facilities in need of qualified technicians.
answers to textbook review questions
1. electronics are widely used because they allow for rapid response to changes in
operating conditions; they are inexpensive, lightweight, and very reliable.
2. to become a successful automotive technician, you must be able to master and keep
up with the latest technologies, and you must possess the skills to work well with
people.
3. there are a variety of types of businesses that employ automotive technicians.
a. dealerships provide repair and maintenance on vehicles while they are under
warranty and beyond. they offer the technician good technical support, special
diagnostic equipment, an opportunity to specialize, and ongoing training. a
disadvantage could be becoming limited to one or two particular model lines.
b. independent repair shops service all types of vehicles, sometimes specializing in
certain areas of repair, or in either import or domestic vehicles. this type of shop may
present constant service and diagnostic challenges to the technician, providing an
opportunity to gain a well-rounded technical background. disadvantages may include
having less sophisticated diagnostic equipment to work with and less dealership
sponsored training.
c. store-associated shops provide certain specialized services such as brakes,
exhaust systems, and wheel and tire repair. an advantage to the technician is the
ability to specialize in one area and product. a disadvantage is not becoming as well
rounded in other areas of automotive service.
d. specialty service shops provide repairs in specialized repair areas such as engine
rebuilding, transmission/transaxle overhauling, brake, exhaust, emissions, or
electrical systems. technicians can become very skilled in the specialized area, but
they can also limit themselves.
e. fleet service and maintenance shops provide service and maintenance for a fleet
of company-owned vehicles. their technicians can become very familiar with a wide
range of vehicles over an extended period of time.
4. there are many ways that you can gain work experience while you are a student. they
include:
a. job shadowing, b. mentoring, c. cooperative education, d. apprenticeship,
e. part-time employment.
5. d. during the on-the-job portion of an apprenticeship, the apprentice must
complete a prescribed set of complete vehicle repair tasks.
1-4
Solution Manual For Automotive Technology, A
Systems Approach, 8th Edition By Erjavec, All 55
Chapters Covered, Verified Latest
, Stuvia.com - The Marketplace to Buy and Sell your Study Material
automotive technology: a systemsapproach,8th ed
chapter 1
careers in the automotive industry
Chapter Overview
this chapter examines the automotive industry today and points out the changes that
are occurring. professional service provided by a properly trained technician is critical
because of the technology used in today’s vehicles. a detailed description is given of
what it takes to be a professional technician. included are descriptions of career
opportunities, job classifications, and the various automotive education programs that
are available in canada. automotive service technician interprovincial standards and ase
certification requirements are also provided.
Learning Outcomes
• describe the reasons why today’s automotive industry is considered a global industry.
• explain how computer technology has changed the way vehicles are built and serviced.
• explain why the need for qualified automotive technicians is increasing.
• describe the major types of businesses that employ automotive technicians.
• list some of the many job opportunities available to people with a
background in automotive technology.
• describe the different ways a student can gain work experience while attending
classes.
• describe the requirements for red seal certification of automotive technicians.
Instructional Outline With Teaching Hints
I. servicing today’s vehicles
A. the importance of automotive technicians
B. the need for quality service
C. the need for ongoing service
1. warranties
2. increased vehicle age
hint: discuss the need for repairs as cars become older and what opportunities
this need presents to a qualified technician.
D. career opportunities
1. dealerships
2. independent service shops
3. franchise repair shop
4. store-associated shops
1-1
, Stuvia.com - The Marketplace to Buy and Sell your Study Material
automotive technology: a systemsapproach,8th ed
5. fleet service and maintenance
hint: discuss career opportunities in all areas of automotive service.
II. job classifications
A. service technician
B. shop foreman
C. service adviser
D. service manager
E. service director
F. parts counterperson
G. parts manager
hint: discuss the various automotive shop positions and how they each relate to
the technicians.
III. related career opportunities
A. parts distribution
B. marketing and sales
C. other opportunities
IV. training for a career in automotive service
A. student work experience
1. job shadowing program
2. mentoring program
3. cooperative education
4. part-time employment
B. canada’s automotive apprenticeship program
C. the need for continuous learning
V. ase certification
hint: introduce the various programs in your area that are available to students.
what are common student misconceptions and stumbling blocks?
• without experience, students will struggle with understanding how an automotive shop
functions.
• possibly have a shop owner visit the class or arrange to take the students to
observe a shop during operating hours.
• to help students understand a shop’s different job classifications, place various students
as the shop foreman or service writer and have them arrange the
—workload‖ for the day’s shop activities.
• have the students refer to the job classification section of the chapter as a reference
for these assignments. refer to pages 8-12 of chapter 1 for reference.
shop activities and case studies
here are some activities you can review in-class as a group, or ask students to complete
individually or in pairs:
1. research a vehicle of your choice. visit the manufacturer or dealership website. make a
list of all of the systems in that vehicle that are controlled by electronics. if you are
unsure of system, include its name on the list and talk to your instructor about it.
2. look through the help-wanted section of the local newspaper or at online job websites
such as www.workopolis.com, www.careerbuilder.ca, www.apprenticesearch.com,
, Stuvia.com - The Marketplace to Buy and Sell your Study Material
and www.jobbank.gc.ca/home. clip out or print all of the employment opportunities
available to someone trained in automotive technology. do not limit your search to
one or two job classifications; look through many.
3. based on the ads found in the previous activity, put together a summary of the jobs
that are currently available. include in the summary the desired qualifications and
the type of facilities in need of qualified technicians.
answers to textbook review questions
1. electronics are widely used because they allow for rapid response to changes in
operating conditions; they are inexpensive, lightweight, and very reliable.
2. to become a successful automotive technician, you must be able to master and keep
up with the latest technologies, and you must possess the skills to work well with
people.
3. there are a variety of types of businesses that employ automotive technicians.
a. dealerships provide repair and maintenance on vehicles while they are under
warranty and beyond. they offer the technician good technical support, special
diagnostic equipment, an opportunity to specialize, and ongoing training. a
disadvantage could be becoming limited to one or two particular model lines.
b. independent repair shops service all types of vehicles, sometimes specializing in
certain areas of repair, or in either import or domestic vehicles. this type of shop may
present constant service and diagnostic challenges to the technician, providing an
opportunity to gain a well-rounded technical background. disadvantages may include
having less sophisticated diagnostic equipment to work with and less dealership
sponsored training.
c. store-associated shops provide certain specialized services such as brakes,
exhaust systems, and wheel and tire repair. an advantage to the technician is the
ability to specialize in one area and product. a disadvantage is not becoming as well
rounded in other areas of automotive service.
d. specialty service shops provide repairs in specialized repair areas such as engine
rebuilding, transmission/transaxle overhauling, brake, exhaust, emissions, or
electrical systems. technicians can become very skilled in the specialized area, but
they can also limit themselves.
e. fleet service and maintenance shops provide service and maintenance for a fleet
of company-owned vehicles. their technicians can become very familiar with a wide
range of vehicles over an extended period of time.
4. there are many ways that you can gain work experience while you are a student. they
include:
a. job shadowing, b. mentoring, c. cooperative education, d. apprenticeship,
e. part-time employment.
5. d. during the on-the-job portion of an apprenticeship, the apprentice must
complete a prescribed set of complete vehicle repair tasks.
1-4
