QUESTIONS AND CORRECT ANSWER WITH
EXPLANATION GRADED A+ STUDY GUIDE SOUTHERN
NEW HAMPSHIRE UNIVERSITY
1. Performance management is:
A. Employee firing system
B. Continuous process of improving employee performance
C. Recruitment process
D. Payroll system
Answer: B
It focuses on improving and managing employee performance continuously.
2. The main goal of performance management is to:
A. Reduce employees
B. Improve organizational performance
C. Increase conflict
D. Ignore HR
Answer: B
It enhances overall performance.
3. Performance appraisal is:
A. Job advertisement
B. Evaluation of employee performance
C. Hiring process
D. Training only
Answer: B
It assesses employee performance.
4. Performance management is:
,A. One-time activity
B. Continuous process
C. Random activity
D. Salary payment only
Answer: B
It is ongoing.
5. A key performance indicator (KPI) is:
A. Job title
B. Measurable performance metric
C. Salary level
D. Attendance sheet
Answer: B
KPI measures performance.
6. SMART goals are:
A. Random targets
B. Specific, Measurable, Achievable, Relevant, Time-bound
C. Salary rules
D. Hiring rules
Answer: B
They define effective goals.
7. Performance appraisal helps to:
A. Ignore employees
B. Evaluate employee contribution
C. Increase conflict
D. Reduce HR
Answer: B
It evaluates performance.
8. 360-degree feedback includes:
, A. Only manager feedback
B. Feedback from multiple sources
C. Only self-feedback
D. No feedback
Answer: B
It collects feedback from many sources.
9. Performance management improves:
A. Chaos
B. Productivity
C. Confusion
D. Delay
Answer: B
It increases productivity.
10. Appraisal bias means:
A. Fair evaluation
B. Unfair judgment
C. Training
D. Recruitment
Answer: B
It is unfair assessment.
11. Rating scale method is:
A. Cooking method
B. Scoring employee performance
C. Hiring method
D. Payroll system
Answer: B
It uses numerical ratings.
12. Performance feedback should be: