WGU C954
OBJECTIVE ASSESSMENT - EXAM
WGU C954 Information Technology
Management Newly Updated OA Exam
Set 5 Parts 1, 2 & 3 Questions &
Answers (Verified Answers), 100%
Guaranteed Pass || Complete A+ Guide
Certification Exam | 2026/2027 Edition
100 100% 2026/2027
QUESTIONS VERIFIED ANSWERS EDITION
TOPICS COVERED
Development Methodologies & Product Delivery Information Systems Terminology
Delivering Value with Systems & Applications Information Security
Ethical Behaviors & Regulatory Compliance Traits of Effective IT Leaders
COVER PAGE - 1
ology Management Newly Updated OA Exam Set 5 Parts 1, 2 & 3 Questions & Answers (Verified Answers), 100% Guaranteed Pass || Complete A+ Guide — 2026/2027 | Pas
, SECTION 1 | Information Systems Terminology | Q1-Q12 | WGU C954 Information Technology Management Newly Updated OA Exam
Set 5 Parts 1, 2 & 3 Questions & Answers (Verified Answers), 100% Guaranteed Pass || Complete A+ Guide 2026/2027
Q1 Question 1 of 100
A mid-sized manufacturing company is evaluating its current IT infrastructure and needs to distinguish
between primary and secondary storage. The IT manager notes that the system uses RAM for active
processes and a hard drive for long-term data retention. Which component functions as the computer's
working memory in this setup?
A. Central processing unit (CPU)
B. Read-only memory (ROM)
C. Random access memory (RAM)
D. Solid state drive (SSD)
Correct Answer: C
Rationale:
RAM serves as the primary working memory where active data and processes reside temporarily for quick CPU access. ROM
is non-volatile read-only storage, SSD is secondary storage for persistence, and CPU processes instructions but does not
store data long-term.
Q2 Question 2 of 100
In a retail organization's data center, the team is implementing a new database system that integrates
multiple data marts. The CIO explains that this setup will allow for comprehensive reporting across
departments. Which enterprise resource planning tool is formed from multiple data marts to store data?
A. Data platform
B. Data analysis
C. Database
D. Data warehouse
Correct Answer: D
Rationale:
A data warehouse aggregates data from multiple sources like data marts for analytical purposes. Data platforms and analysis
tools are broader or functional categories, while a database is a general term not specific to integrated marts.
Q3 Question 3 of 100
A financial services firm is reviewing its transaction processing systems after noticing delays during peak
hours. The system handles thousands of customer transactions daily. Which type of system is primarily
responsible for processing these high-volume, routine business transactions?
A. Decision support system (DSS)
B. Executive information system (EIS)
C. Transaction processing system (TPS)
D. Business intelligence (BI)
Correct Answer: C
ology Management Newly Updated OA Exam Set 5 Parts 1, 2 & 3 Questions & Answers (Verified Answers), 100% Guaranteed Pass || Complete A+ Guide — 2026/2027 | Pas
, Rationale:
TPS manages day-to-day operational transactions efficiently and in real-time. DSS and EIS focus on decision-making and
executive summaries, while BI provides analytical insights rather than core transaction handling.
Q4 Question 4 of 100
An e-commerce company wants to implement a system that tracks customer interactions and purchasing
patterns to improve marketing campaigns. The marketing director emphasizes the need for integrated
customer data. Which system should the company implement to achieve this goal?
A. Supply chain management (SCM)
B. Customer relationship management (CRM)
C. Enterprise resource planning (ERP)
D. Human resources management (HRM)
Correct Answer: B
Rationale:
CRM systems specifically manage customer data, interactions, and sales processes. SCM focuses on supply chains, ERP
integrates all business functions broadly, and HRM handles employee-related processes.
Q5 Question 5 of 100
During a system audit, the IT team identifies that the organization uses a system to calculate sales
performance by region and generate executive dashboards. The executive team relies on this for strategic
decisions. Which type of software will serve this analytical need?
A. Personnel management
B. Inventory management
C. Customer relationship management (CRM)
D. Executive information system (EIS)
Correct Answer: D
Rationale:
EIS provides summarized data and dashboards tailored for executives. Personnel and inventory systems handle operational
tasks, while CRM focuses on customer relationships rather than broad executive analytics.
Q6 Question 6 of 100
A logistics company is discussing the role of different memory types in its server infrastructure. The lead
engineer explains that one type of memory requires periodic refreshing to retain data. Which type of
memory does data retention rely on periodic refreshing?
A. Static RAM (SRAM)
B. Dynamic RAM (DRAM)
C. Read-only memory (ROM)
D. Flash memory
Correct Answer: B
ology Management Newly Updated OA Exam Set 5 Parts 1, 2 & 3 Questions & Answers (Verified Answers), 100% Guaranteed Pass || Complete A+ Guide — 2026/2027 | Pas
, Rationale:
DRAM requires constant refreshing to maintain stored data. SRAM retains data without refreshing, ROM is non-volatile, and
flash memory is a type of non-volatile storage.
Q7 Question 7 of 100
An IT consultant is helping a startup select its hardware. The founder asks about the smallest storage unit
typically managed within a cache. Which storage unit is typically the smallest managed within cache
memory?
A. Byte
B. Word
C. Block
D. Sector
Correct Answer: A
Rationale:
Cache memory operates at the byte or word level for fastest access. Blocks and sectors are larger units used in main
memory or disk storage.
Q8 Question 8 of 100
A healthcare provider is implementing a new system to integrate all organizational systems into one
high-performance platform. The project manager highlights the need for a common data repository. Which
component is key in enterprise resource planning (ERP) systems?
A. Metrics dashboard
B. Common data repository
C. Virtual desktop
D. Local area network (LAN)
Correct Answer: B
Rationale:
ERP systems rely on a centralized common data repository for integration across functions. Dashboards are output tools,
virtual desktops are user interfaces, and LANs are networking infrastructure.
Q9 Question 9 of 100
In a university's administrative system, staff are comparing primary and secondary storage options for
student records. The IT director clarifies that secondary storage is used for long-term retention. What is a
secondary storage medium?
A. RAM
B. CPU cache
C. Hard disk drive
D. Register
Correct Answer: C
ology Management Newly Updated OA Exam Set 5 Parts 1, 2 & 3 Questions & Answers (Verified Answers), 100% Guaranteed Pass || Complete A+ Guide — 2026/2027 | Pas
OBJECTIVE ASSESSMENT - EXAM
WGU C954 Information Technology
Management Newly Updated OA Exam
Set 5 Parts 1, 2 & 3 Questions &
Answers (Verified Answers), 100%
Guaranteed Pass || Complete A+ Guide
Certification Exam | 2026/2027 Edition
100 100% 2026/2027
QUESTIONS VERIFIED ANSWERS EDITION
TOPICS COVERED
Development Methodologies & Product Delivery Information Systems Terminology
Delivering Value with Systems & Applications Information Security
Ethical Behaviors & Regulatory Compliance Traits of Effective IT Leaders
COVER PAGE - 1
ology Management Newly Updated OA Exam Set 5 Parts 1, 2 & 3 Questions & Answers (Verified Answers), 100% Guaranteed Pass || Complete A+ Guide — 2026/2027 | Pas
, SECTION 1 | Information Systems Terminology | Q1-Q12 | WGU C954 Information Technology Management Newly Updated OA Exam
Set 5 Parts 1, 2 & 3 Questions & Answers (Verified Answers), 100% Guaranteed Pass || Complete A+ Guide 2026/2027
Q1 Question 1 of 100
A mid-sized manufacturing company is evaluating its current IT infrastructure and needs to distinguish
between primary and secondary storage. The IT manager notes that the system uses RAM for active
processes and a hard drive for long-term data retention. Which component functions as the computer's
working memory in this setup?
A. Central processing unit (CPU)
B. Read-only memory (ROM)
C. Random access memory (RAM)
D. Solid state drive (SSD)
Correct Answer: C
Rationale:
RAM serves as the primary working memory where active data and processes reside temporarily for quick CPU access. ROM
is non-volatile read-only storage, SSD is secondary storage for persistence, and CPU processes instructions but does not
store data long-term.
Q2 Question 2 of 100
In a retail organization's data center, the team is implementing a new database system that integrates
multiple data marts. The CIO explains that this setup will allow for comprehensive reporting across
departments. Which enterprise resource planning tool is formed from multiple data marts to store data?
A. Data platform
B. Data analysis
C. Database
D. Data warehouse
Correct Answer: D
Rationale:
A data warehouse aggregates data from multiple sources like data marts for analytical purposes. Data platforms and analysis
tools are broader or functional categories, while a database is a general term not specific to integrated marts.
Q3 Question 3 of 100
A financial services firm is reviewing its transaction processing systems after noticing delays during peak
hours. The system handles thousands of customer transactions daily. Which type of system is primarily
responsible for processing these high-volume, routine business transactions?
A. Decision support system (DSS)
B. Executive information system (EIS)
C. Transaction processing system (TPS)
D. Business intelligence (BI)
Correct Answer: C
ology Management Newly Updated OA Exam Set 5 Parts 1, 2 & 3 Questions & Answers (Verified Answers), 100% Guaranteed Pass || Complete A+ Guide — 2026/2027 | Pas
, Rationale:
TPS manages day-to-day operational transactions efficiently and in real-time. DSS and EIS focus on decision-making and
executive summaries, while BI provides analytical insights rather than core transaction handling.
Q4 Question 4 of 100
An e-commerce company wants to implement a system that tracks customer interactions and purchasing
patterns to improve marketing campaigns. The marketing director emphasizes the need for integrated
customer data. Which system should the company implement to achieve this goal?
A. Supply chain management (SCM)
B. Customer relationship management (CRM)
C. Enterprise resource planning (ERP)
D. Human resources management (HRM)
Correct Answer: B
Rationale:
CRM systems specifically manage customer data, interactions, and sales processes. SCM focuses on supply chains, ERP
integrates all business functions broadly, and HRM handles employee-related processes.
Q5 Question 5 of 100
During a system audit, the IT team identifies that the organization uses a system to calculate sales
performance by region and generate executive dashboards. The executive team relies on this for strategic
decisions. Which type of software will serve this analytical need?
A. Personnel management
B. Inventory management
C. Customer relationship management (CRM)
D. Executive information system (EIS)
Correct Answer: D
Rationale:
EIS provides summarized data and dashboards tailored for executives. Personnel and inventory systems handle operational
tasks, while CRM focuses on customer relationships rather than broad executive analytics.
Q6 Question 6 of 100
A logistics company is discussing the role of different memory types in its server infrastructure. The lead
engineer explains that one type of memory requires periodic refreshing to retain data. Which type of
memory does data retention rely on periodic refreshing?
A. Static RAM (SRAM)
B. Dynamic RAM (DRAM)
C. Read-only memory (ROM)
D. Flash memory
Correct Answer: B
ology Management Newly Updated OA Exam Set 5 Parts 1, 2 & 3 Questions & Answers (Verified Answers), 100% Guaranteed Pass || Complete A+ Guide — 2026/2027 | Pas
, Rationale:
DRAM requires constant refreshing to maintain stored data. SRAM retains data without refreshing, ROM is non-volatile, and
flash memory is a type of non-volatile storage.
Q7 Question 7 of 100
An IT consultant is helping a startup select its hardware. The founder asks about the smallest storage unit
typically managed within a cache. Which storage unit is typically the smallest managed within cache
memory?
A. Byte
B. Word
C. Block
D. Sector
Correct Answer: A
Rationale:
Cache memory operates at the byte or word level for fastest access. Blocks and sectors are larger units used in main
memory or disk storage.
Q8 Question 8 of 100
A healthcare provider is implementing a new system to integrate all organizational systems into one
high-performance platform. The project manager highlights the need for a common data repository. Which
component is key in enterprise resource planning (ERP) systems?
A. Metrics dashboard
B. Common data repository
C. Virtual desktop
D. Local area network (LAN)
Correct Answer: B
Rationale:
ERP systems rely on a centralized common data repository for integration across functions. Dashboards are output tools,
virtual desktops are user interfaces, and LANs are networking infrastructure.
Q9 Question 9 of 100
In a university's administrative system, staff are comparing primary and secondary storage options for
student records. The IT director clarifies that secondary storage is used for long-term retention. What is a
secondary storage medium?
A. RAM
B. CPU cache
C. Hard disk drive
D. Register
Correct Answer: C
ology Management Newly Updated OA Exam Set 5 Parts 1, 2 & 3 Questions & Answers (Verified Answers), 100% Guaranteed Pass || Complete A+ Guide — 2026/2027 | Pas
