DECISION SUPPORT SYSTEMS Actual EXAM
Questions And CORRECT Answers
What is a Decision Support System (DSS)? - CORRECT ANSWERS An interactive computer-based
system that aids users in judgment and choice activities.
What are the main components of Decision Support Systems? - CORRECT ANSWERS Modeling
decision problems, identifying best alternatives, and supporting choice.
What fields have contributed methods for rational decision making? - CORRECT
ANSWERS Statistics, economics, operations research, information science, cognitive
psychology, and artificial intelligence.
How do Decision Support Systems help human cognitive deficiencies? - CORRECT ANSWERS By
integrating various sources of information and providing intelligent access to relevant knowledge.
What is the significance of user interfaces in Decision Support Systems? - CORRECT
ANSWERS They are crucial for the ultimate quality of decisions aided by computer programs.
What types of decisions can Decision Support Systems assist with? - CORRECT
ANSWERS Complex decisions in business, engineering, military, and medicine where precision
is important.
What is the relationship between human judgment and decision making? - CORRECT
ANSWERS Human judgment often relies on intuitive strategies, which can lead to systematic
biases.
What are judgmental heuristics? - CORRECT ANSWERS Intuitive strategies used in decision
making that reduce cognitive load but may compromise optimality.
What is the role of empirical evidence in decision making? - CORRECT ANSWERS It shows that
human decision making often deviates from rational models, especially under stress.
What is the importance of structuring decision problems? - CORRECT ANSWERS It helps in
identifying creative decision alternatives and improving the quality of decisions.
, What is a normative system in the context of DSS? - CORRECT ANSWERS A DSS based on sound
theoretical principles that guide decision making.
What is the impact of complexity on human decision making? - CORRECT
ANSWERS Complexity can deteriorate the quality of human judgment and decision making.
How do Decision Support Systems enhance productivity? - CORRECT ANSWERS By enabling
optimal choices for technological processes, planning, and logistics.
What is the difference between normative and descriptive approaches in decision making? -
CORRECT ANSWERS Normative approaches focus on how decisions should be made, while
descriptive approaches focus on how decisions are actually made.
What is the role of artificial intelligence in Decision Support Systems? - CORRECT ANSWERS To
address heuristically problems that are intractable by formal techniques.
What is the significance of empirical studies on human decision making? - CORRECT
ANSWERS They reveal systematic violations of probability axioms and biases in judgment.
What is the effect of introducing new shifts in a factory setting? - CORRECT ANSWERS It can
increase output but also involves considerations of costs, logistics, and demand.
What is the purpose of modeling decisions in Decision Support Systems? - CORRECT
ANSWERS To analyze complex systems and identify the best alternatives for decision making.
What is the relationship between decision making and cognitive load? - CORRECT
ANSWERS High cognitive load can impair decision making, leading to reliance on heuristics.
What does the term 'decision opportunities' refer to? - CORRECT ANSWERS Situations where
potential decisions can be discovered through analysis of operations.
How do Decision Support Systems support choice among alternatives? - CORRECT
ANSWERS By providing structured analysis and evaluation of well-defined options.
Questions And CORRECT Answers
What is a Decision Support System (DSS)? - CORRECT ANSWERS An interactive computer-based
system that aids users in judgment and choice activities.
What are the main components of Decision Support Systems? - CORRECT ANSWERS Modeling
decision problems, identifying best alternatives, and supporting choice.
What fields have contributed methods for rational decision making? - CORRECT
ANSWERS Statistics, economics, operations research, information science, cognitive
psychology, and artificial intelligence.
How do Decision Support Systems help human cognitive deficiencies? - CORRECT ANSWERS By
integrating various sources of information and providing intelligent access to relevant knowledge.
What is the significance of user interfaces in Decision Support Systems? - CORRECT
ANSWERS They are crucial for the ultimate quality of decisions aided by computer programs.
What types of decisions can Decision Support Systems assist with? - CORRECT
ANSWERS Complex decisions in business, engineering, military, and medicine where precision
is important.
What is the relationship between human judgment and decision making? - CORRECT
ANSWERS Human judgment often relies on intuitive strategies, which can lead to systematic
biases.
What are judgmental heuristics? - CORRECT ANSWERS Intuitive strategies used in decision
making that reduce cognitive load but may compromise optimality.
What is the role of empirical evidence in decision making? - CORRECT ANSWERS It shows that
human decision making often deviates from rational models, especially under stress.
What is the importance of structuring decision problems? - CORRECT ANSWERS It helps in
identifying creative decision alternatives and improving the quality of decisions.
, What is a normative system in the context of DSS? - CORRECT ANSWERS A DSS based on sound
theoretical principles that guide decision making.
What is the impact of complexity on human decision making? - CORRECT
ANSWERS Complexity can deteriorate the quality of human judgment and decision making.
How do Decision Support Systems enhance productivity? - CORRECT ANSWERS By enabling
optimal choices for technological processes, planning, and logistics.
What is the difference between normative and descriptive approaches in decision making? -
CORRECT ANSWERS Normative approaches focus on how decisions should be made, while
descriptive approaches focus on how decisions are actually made.
What is the role of artificial intelligence in Decision Support Systems? - CORRECT ANSWERS To
address heuristically problems that are intractable by formal techniques.
What is the significance of empirical studies on human decision making? - CORRECT
ANSWERS They reveal systematic violations of probability axioms and biases in judgment.
What is the effect of introducing new shifts in a factory setting? - CORRECT ANSWERS It can
increase output but also involves considerations of costs, logistics, and demand.
What is the purpose of modeling decisions in Decision Support Systems? - CORRECT
ANSWERS To analyze complex systems and identify the best alternatives for decision making.
What is the relationship between decision making and cognitive load? - CORRECT
ANSWERS High cognitive load can impair decision making, leading to reliance on heuristics.
What does the term 'decision opportunities' refer to? - CORRECT ANSWERS Situations where
potential decisions can be discovered through analysis of operations.
How do Decision Support Systems support choice among alternatives? - CORRECT
ANSWERS By providing structured analysis and evaluation of well-defined options.
