BUSINESS ANALYSIS ACTUAL EXAM
Questions And CORRECT Answers
Business Analysis - CORRECT ANSWER Practice of enabling change in an enterprise by defining
needs and recommending solutions that deliver value to stakeholders
Business Analyst - CORRECT ANSWER Responsible for eliciting actual needs of stakeholders,
discovering, synthesizing, and analyzing information from a variety of sources, defining and designing
solutions to meet the needs of the stakeholders
Change - CORRECT ANSWER The act of transformation in response to a need. Works to
improve the performance of an enterprise
Need - CORRECT ANSWER Problem or opportunity to be addressed;
Needs can cause changes by motivating stakeholders to act. (Tech evolution, updates, opportunity)
Solution - CORRECT ANSWER A specific way of satisfying one or more needs in a context;
Satisfies a need by resolving the problem faced by stakeholders or enabling the enterprise to take
advantage of an opportunity
Stakeholder - CORRECT ANSWER Group or individual with a relationship to the change, the
need, or the solution. They have interest in, influence over, or are impacted by the change.
Value - CORRECT ANSWER The worth, importance, or usefulness of something to a stakeholder
within a context.
Potential or realized gains or improvements.
Can also decrease value in the form of losses, risks, and costs
Tangible - monetary component
Intangible - company reputation, morale boost
Context - CORRECT ANSWER The circumstances that influence, are influenced by, and provide
understanding of the change.
,Everything relevant to the change (attitudes, behaviors, demographics, competitors, infrastructure,
**anything relevant**)
Common BA questions to ask: - CORRECT ANSWER 1) What are the needs we are trying to
satisfy?
2) Who are the stakeholders involved?
3) Who will be impacted?
4) What does the business consider to be of value?
5) What are the contexts that we and solution are in?
Design - CORRECT ANSWER Usable representation of a solution - (i.e. Mock up, use case
diagram, process flow, etc.)
Enterprise - CORRECT ANSWER One or more organizations and the solutions they use to
pursue a shared set of goals
Organization - CORRECT ANSWER Autonomous group of people under the management of a
single individual or Board, that work towards common goals and objectives (HR, Finance, Sales, etc)
Requirement - CORRECT ANSWER Usable representation of a need.
Risk - CORRECT ANSWER The effect of uncertainty on the value of a change, solution, or the
enterprise - (assumptions, uncertainties
Business Requirements - CORRECT ANSWER Overarching goals or objectives of the business
and outcomes that describe why a change is needed
Stakeholder Requirements - CORRECT ANSWER Ideas from stakeholders on how to achieve the
business requirements
Solution Requirements - CORRECT ANSWER Describe he capabilities and qualities of a solution
to meet stakeholder requirements -> provide detail for development and implementation
,Functional Requirements - CORRECT ANSWER Describe the capabilities(features) a solution
must have in terms functionality
Non-functional Requirements - CORRECT ANSWER Describe the qualities (speed, security,
compliance) and conditions under which the solution must operate and remain effective
Transition Requirements - CORRECT ANSWER Temporary requirements describing the
capabilities and conditions the solution must meet from current state to future state (not needed
once transition is complete)
Customer - CORRECT ANSWER End user of a product or service
Domain Subject Matter Expert (SME) - CORRECT ANSWER Expert on a particular subject,
domain, or implementation process with knowledge relevant to the business need or solution scope
End User - CORRECT ANSWER Stakeholders who directly interact with the solution
Operational Support - CORRECT ANSWER Responsible for day-to-day management and
maintenance of a system or product
Project Manager - CORRECT ANSWER Manages the project; manages the resources such as
individuals, budget, and timeline
Regulator - CORRECT ANSWER Responsible for defining and enforcing standards (i.e. laws,
regulations, governance, and audit standards)
Sponsor - CORRECT ANSWER Responsible for initiating the change. Defines a need and
authorizes the work to be performed
Tester/QA - CORRECT ANSWER Determine how to test the product to ensure it meets
requirements. Executing test strategy/plans as well
Core Knowledge Areas - CORRECT ANSWER 1) Business Analysis Planning & Monitoring
2) Elicitation & Collaboration
, 3) Requirements Life Cycle Management
4) Strategy Analysis
5) Requirements Analysis & Design Definition
6) Solution Evaluation
Business Analysis Planning & Monitoring - CORRECT ANSWER Tasks to organize and coordinate
the efforts of BAs and Stakeholders - a plan of tasks to produce output
BA Planning & Monitoring Knowledge Areas - CORRECT ANSWER 1) Plan BA approach
2) Stakeholder engagement
3) BA governance
4) BA information management
5) Identify BA performance improvements
BA Plan - CORRECT ANSWER Defines appropriate method to conduct BA activities. Planning
tasks and deliverables.
Identifies the BA approach, what activities will be performed, who will perform the activities, the
timing and sequencing of work, deliverables that will be produced, and the BA techniques that will
be utilized.
Stakeholder Engagement Plan - CORRECT ANSWER Plan approach for establishing and
maintaining effective working relationships with the stakeholders.
Describes which stakeholders are relevant to the change, what BAs need from them, what they need
from BAs, and the best way to collaborate.
Contains list of stakeholders, their characteristics, listing of roles and responsibilities for the change,
as well as identifies the collaboration and communication approaches the BA will utilized during the
initiative.
BA Governance Plan - CORRECT ANSWER "Standards" that define how decisions are made
about requirements, designs, reviews, change control, approvals, and prioritization
Questions And CORRECT Answers
Business Analysis - CORRECT ANSWER Practice of enabling change in an enterprise by defining
needs and recommending solutions that deliver value to stakeholders
Business Analyst - CORRECT ANSWER Responsible for eliciting actual needs of stakeholders,
discovering, synthesizing, and analyzing information from a variety of sources, defining and designing
solutions to meet the needs of the stakeholders
Change - CORRECT ANSWER The act of transformation in response to a need. Works to
improve the performance of an enterprise
Need - CORRECT ANSWER Problem or opportunity to be addressed;
Needs can cause changes by motivating stakeholders to act. (Tech evolution, updates, opportunity)
Solution - CORRECT ANSWER A specific way of satisfying one or more needs in a context;
Satisfies a need by resolving the problem faced by stakeholders or enabling the enterprise to take
advantage of an opportunity
Stakeholder - CORRECT ANSWER Group or individual with a relationship to the change, the
need, or the solution. They have interest in, influence over, or are impacted by the change.
Value - CORRECT ANSWER The worth, importance, or usefulness of something to a stakeholder
within a context.
Potential or realized gains or improvements.
Can also decrease value in the form of losses, risks, and costs
Tangible - monetary component
Intangible - company reputation, morale boost
Context - CORRECT ANSWER The circumstances that influence, are influenced by, and provide
understanding of the change.
,Everything relevant to the change (attitudes, behaviors, demographics, competitors, infrastructure,
**anything relevant**)
Common BA questions to ask: - CORRECT ANSWER 1) What are the needs we are trying to
satisfy?
2) Who are the stakeholders involved?
3) Who will be impacted?
4) What does the business consider to be of value?
5) What are the contexts that we and solution are in?
Design - CORRECT ANSWER Usable representation of a solution - (i.e. Mock up, use case
diagram, process flow, etc.)
Enterprise - CORRECT ANSWER One or more organizations and the solutions they use to
pursue a shared set of goals
Organization - CORRECT ANSWER Autonomous group of people under the management of a
single individual or Board, that work towards common goals and objectives (HR, Finance, Sales, etc)
Requirement - CORRECT ANSWER Usable representation of a need.
Risk - CORRECT ANSWER The effect of uncertainty on the value of a change, solution, or the
enterprise - (assumptions, uncertainties
Business Requirements - CORRECT ANSWER Overarching goals or objectives of the business
and outcomes that describe why a change is needed
Stakeholder Requirements - CORRECT ANSWER Ideas from stakeholders on how to achieve the
business requirements
Solution Requirements - CORRECT ANSWER Describe he capabilities and qualities of a solution
to meet stakeholder requirements -> provide detail for development and implementation
,Functional Requirements - CORRECT ANSWER Describe the capabilities(features) a solution
must have in terms functionality
Non-functional Requirements - CORRECT ANSWER Describe the qualities (speed, security,
compliance) and conditions under which the solution must operate and remain effective
Transition Requirements - CORRECT ANSWER Temporary requirements describing the
capabilities and conditions the solution must meet from current state to future state (not needed
once transition is complete)
Customer - CORRECT ANSWER End user of a product or service
Domain Subject Matter Expert (SME) - CORRECT ANSWER Expert on a particular subject,
domain, or implementation process with knowledge relevant to the business need or solution scope
End User - CORRECT ANSWER Stakeholders who directly interact with the solution
Operational Support - CORRECT ANSWER Responsible for day-to-day management and
maintenance of a system or product
Project Manager - CORRECT ANSWER Manages the project; manages the resources such as
individuals, budget, and timeline
Regulator - CORRECT ANSWER Responsible for defining and enforcing standards (i.e. laws,
regulations, governance, and audit standards)
Sponsor - CORRECT ANSWER Responsible for initiating the change. Defines a need and
authorizes the work to be performed
Tester/QA - CORRECT ANSWER Determine how to test the product to ensure it meets
requirements. Executing test strategy/plans as well
Core Knowledge Areas - CORRECT ANSWER 1) Business Analysis Planning & Monitoring
2) Elicitation & Collaboration
, 3) Requirements Life Cycle Management
4) Strategy Analysis
5) Requirements Analysis & Design Definition
6) Solution Evaluation
Business Analysis Planning & Monitoring - CORRECT ANSWER Tasks to organize and coordinate
the efforts of BAs and Stakeholders - a plan of tasks to produce output
BA Planning & Monitoring Knowledge Areas - CORRECT ANSWER 1) Plan BA approach
2) Stakeholder engagement
3) BA governance
4) BA information management
5) Identify BA performance improvements
BA Plan - CORRECT ANSWER Defines appropriate method to conduct BA activities. Planning
tasks and deliverables.
Identifies the BA approach, what activities will be performed, who will perform the activities, the
timing and sequencing of work, deliverables that will be produced, and the BA techniques that will
be utilized.
Stakeholder Engagement Plan - CORRECT ANSWER Plan approach for establishing and
maintaining effective working relationships with the stakeholders.
Describes which stakeholders are relevant to the change, what BAs need from them, what they need
from BAs, and the best way to collaborate.
Contains list of stakeholders, their characteristics, listing of roles and responsibilities for the change,
as well as identifies the collaboration and communication approaches the BA will utilized during the
initiative.
BA Governance Plan - CORRECT ANSWER "Standards" that define how decisions are made
about requirements, designs, reviews, change control, approvals, and prioritization
