CERTIFIED APARTMENT MANAGER
ACTUAL EXAM PAPER 2026 QUESTIONS
WITH SOLUTIONS GRADED A+
●● What is a legally enforceable contract that grants a resident the rights
and responsibilities of possession and use of an apartment for a specified
period of time.
Answer: Lease
●● When may it be unnecessary to collect bids for a contract?
Answer: When the contract is for a negligible amount.
●● What is important for a property manager to paraphrase a resident's
remarks during a conversation?
Answer: It helps avoid miscommunication and shows the property
manager cares
●● During contract work at your property, which method of risk is used
to encourage satisfactory completion of work by withholding a
percentage payment?
Answer: Retainage Fee
, ●● What is a neutral policy or procedure that has a disproportionately
negative effect on a protected class?
Answer: Disparate impact
●● When is it appropriate to ask for written verification of a disability
from a person who requests reasonable modifications due to a disability?
Answer: When the disability is not readily apparent
●● How should a property manager respond after being made aware that
a sex offender lives on the property?
Answer: Seek legal counsel about disclosure responsibilities.
●● What is the best term to define changes in the rules, services,
practices, or policies that allow individuals with disabilities equal
enjoyment of housing?
Answer: Accommadations
●● What is the first phase of the leasing process?
Answer: Marketing and advertising
●● When criminal activity occurs on the property, what does the
property manager have the responsibility to do?
Answer: Keep residents reasonably informed
ACTUAL EXAM PAPER 2026 QUESTIONS
WITH SOLUTIONS GRADED A+
●● What is a legally enforceable contract that grants a resident the rights
and responsibilities of possession and use of an apartment for a specified
period of time.
Answer: Lease
●● When may it be unnecessary to collect bids for a contract?
Answer: When the contract is for a negligible amount.
●● What is important for a property manager to paraphrase a resident's
remarks during a conversation?
Answer: It helps avoid miscommunication and shows the property
manager cares
●● During contract work at your property, which method of risk is used
to encourage satisfactory completion of work by withholding a
percentage payment?
Answer: Retainage Fee
, ●● What is a neutral policy or procedure that has a disproportionately
negative effect on a protected class?
Answer: Disparate impact
●● When is it appropriate to ask for written verification of a disability
from a person who requests reasonable modifications due to a disability?
Answer: When the disability is not readily apparent
●● How should a property manager respond after being made aware that
a sex offender lives on the property?
Answer: Seek legal counsel about disclosure responsibilities.
●● What is the best term to define changes in the rules, services,
practices, or policies that allow individuals with disabilities equal
enjoyment of housing?
Answer: Accommadations
●● What is the first phase of the leasing process?
Answer: Marketing and advertising
●● When criminal activity occurs on the property, what does the
property manager have the responsibility to do?
Answer: Keep residents reasonably informed
