Instructor’s Manual (Download Only)
for Developing Management Skills
Revised by
Kevin Casey
Developing
Management
Skills
Eleventh Edition
David A. Whetten
Kim S. Cameron
,This work is protected by United States copyright laws and is provided
solely for the use of instructors in teaching their courses and assessing
student learning. Dissemination or sale of any part of this work (including
on the World Wide Web) will destroy the integrity of the work and is not
permitted. The work and materials from it should never be made available
to students except by instructors using the accompanying text in their
classes. All recipients of this work are expected to abide by these
restrictions and to honor the intended pedagogical purposes and the needs
of other instructors who rely on these materials.
Please contact https://support.pearson.com/getsupport/s/contactsupport with any queries on this
content.
Copyright © 2026 by Pearson Education, Inc. or its affiliates. All Rights Reserved. Manufactured
in the United States of America. This publication is protected by copyright, and permission
should be obtained from the publisher prior to any prohibited reproduction, storage in a retrieval
system, or transmission in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise. For information regarding permissions, request forms, and the
appropriate contacts within the Pearson Education Global Rights and Permissions department,
please visit www.pearsoned.com/permissions/.
PEARSON, ALWAYS LEARNING, REVEL and MYLAB are exclusive trademarks owned by
Pearson Education, Inc. or its affiliates in the U.S. and/or other countries.
Unless otherwise indicated herein, any third-party trademarks, logos, or icons that may appear in
this work are the property of their respective owners, and any references to third-party
trademarks, logos, icons, or other trade dress are for demonstrative or descriptive purposes only.
Such references are not intended to imply any sponsorship, endorsement, authorization, or
promotion of Pearson’s products by the owners of such marks, or any relationship between the
owner and Pearson Education, Inc., or its affiliates, authors, licensees, or distributors.
, CONTENTS
PREFACE
SECTION 1: DESIGNING THE COURSE
Getting Started
Course Philosophy
Course Design
Course Requirements
Course Administration Tools
A Note on Using Skill Assessments
TA Training Program for Large Courses
Further Reading on Teaching Management Skills
* Principles of Effective Course Design: What I Wish I Had Known About
Learning-Centered Teaching 30 Years Ago by David Whetten
* Integrated Model for Teaching Management Skills by David Whetten and
Sue Campbell Clark
SECTION 2: TEACHING THE COURSE
Introduction
Personal Assessment of Management Skills (PAMS) (Associates Version)
Icebreaker Exercises
Chapter 1: Developing Self-Awareness
Skill Assessment
Skill Learning
Skill Analysis (Cases)
Skill Practice (Exercises)
Skill Application
For Further Reading
Chapter 2: Managing Stress and Well-Being
Skill Assessment
Skill Learning
Skill Analysis (Cases)
Skill Practice (Exercises)
Skill Application
For Further Reading
Chapter 3: Solving Problems Analytically and Creatively
Skill Assessment
Skill Learning
Skill Analysis (Cases)
Skill Practice (Exercises)
Skill Application
For Further Reading
Chapter 4: Building Relationships by Communicating Supportively
Skill Assessment
Copyright ©2026, Pearson Education, Inc. 1
, Skill Learning
Skill Analysis (Cases)
Skill Practice (Exercises)
Skill Application
For Further Reading
Resource Guide
Chapter 5: Gaining Power and Influence
Skill Assessment
Skill Learning
Skill Analysis (Cases)
Skill Practice (Exercises)
Skill Application
For Further Reading
Chapter 6: Motivating Performance
Skill Assessment
Skill Learning
Skill Analysis (Cases)
Skill Practice (Exercises)
Skill Application
For Further Reading
Chapter 7: Resolving Conflict
Skill Assessment
Skill Learning
Skill Analysis (Cases)
Skill Practice (Exercises)
Skill Application
For Further Reading
Chapter 8: Empowering and Engaging Others
Skill Assessment
Skill Learning
Skill Analysis (Cases)
Skill Practice (Exercises)
Skill Application
For Further Reading
Chapter 9: Building Effective Teams and Teamwork
Skill Assessment
Skill Learning
Skill Analysis (Cases)
Skill Practice (Exercises)
Skill Application
For Further Reading
Chapter 10: Leading Positive Change
Skill Assessment
Skill Learning
Copyright ©2026, Pearson Education, Inc. 2
for Developing Management Skills
Revised by
Kevin Casey
Developing
Management
Skills
Eleventh Edition
David A. Whetten
Kim S. Cameron
,This work is protected by United States copyright laws and is provided
solely for the use of instructors in teaching their courses and assessing
student learning. Dissemination or sale of any part of this work (including
on the World Wide Web) will destroy the integrity of the work and is not
permitted. The work and materials from it should never be made available
to students except by instructors using the accompanying text in their
classes. All recipients of this work are expected to abide by these
restrictions and to honor the intended pedagogical purposes and the needs
of other instructors who rely on these materials.
Please contact https://support.pearson.com/getsupport/s/contactsupport with any queries on this
content.
Copyright © 2026 by Pearson Education, Inc. or its affiliates. All Rights Reserved. Manufactured
in the United States of America. This publication is protected by copyright, and permission
should be obtained from the publisher prior to any prohibited reproduction, storage in a retrieval
system, or transmission in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise. For information regarding permissions, request forms, and the
appropriate contacts within the Pearson Education Global Rights and Permissions department,
please visit www.pearsoned.com/permissions/.
PEARSON, ALWAYS LEARNING, REVEL and MYLAB are exclusive trademarks owned by
Pearson Education, Inc. or its affiliates in the U.S. and/or other countries.
Unless otherwise indicated herein, any third-party trademarks, logos, or icons that may appear in
this work are the property of their respective owners, and any references to third-party
trademarks, logos, icons, or other trade dress are for demonstrative or descriptive purposes only.
Such references are not intended to imply any sponsorship, endorsement, authorization, or
promotion of Pearson’s products by the owners of such marks, or any relationship between the
owner and Pearson Education, Inc., or its affiliates, authors, licensees, or distributors.
, CONTENTS
PREFACE
SECTION 1: DESIGNING THE COURSE
Getting Started
Course Philosophy
Course Design
Course Requirements
Course Administration Tools
A Note on Using Skill Assessments
TA Training Program for Large Courses
Further Reading on Teaching Management Skills
* Principles of Effective Course Design: What I Wish I Had Known About
Learning-Centered Teaching 30 Years Ago by David Whetten
* Integrated Model for Teaching Management Skills by David Whetten and
Sue Campbell Clark
SECTION 2: TEACHING THE COURSE
Introduction
Personal Assessment of Management Skills (PAMS) (Associates Version)
Icebreaker Exercises
Chapter 1: Developing Self-Awareness
Skill Assessment
Skill Learning
Skill Analysis (Cases)
Skill Practice (Exercises)
Skill Application
For Further Reading
Chapter 2: Managing Stress and Well-Being
Skill Assessment
Skill Learning
Skill Analysis (Cases)
Skill Practice (Exercises)
Skill Application
For Further Reading
Chapter 3: Solving Problems Analytically and Creatively
Skill Assessment
Skill Learning
Skill Analysis (Cases)
Skill Practice (Exercises)
Skill Application
For Further Reading
Chapter 4: Building Relationships by Communicating Supportively
Skill Assessment
Copyright ©2026, Pearson Education, Inc. 1
, Skill Learning
Skill Analysis (Cases)
Skill Practice (Exercises)
Skill Application
For Further Reading
Resource Guide
Chapter 5: Gaining Power and Influence
Skill Assessment
Skill Learning
Skill Analysis (Cases)
Skill Practice (Exercises)
Skill Application
For Further Reading
Chapter 6: Motivating Performance
Skill Assessment
Skill Learning
Skill Analysis (Cases)
Skill Practice (Exercises)
Skill Application
For Further Reading
Chapter 7: Resolving Conflict
Skill Assessment
Skill Learning
Skill Analysis (Cases)
Skill Practice (Exercises)
Skill Application
For Further Reading
Chapter 8: Empowering and Engaging Others
Skill Assessment
Skill Learning
Skill Analysis (Cases)
Skill Practice (Exercises)
Skill Application
For Further Reading
Chapter 9: Building Effective Teams and Teamwork
Skill Assessment
Skill Learning
Skill Analysis (Cases)
Skill Practice (Exercises)
Skill Application
For Further Reading
Chapter 10: Leading Positive Change
Skill Assessment
Skill Learning
Copyright ©2026, Pearson Education, Inc. 2
