CORRECT ANSWER WITH EXPLANATION GRADED A+
STUDY GUIDE SOUTHERN HAMPSHIRE UNIVERSITY
1. Lean Six Sigma is a methodology that combines:
A. Law and policing
B. Lean and Six Sigma principles
C. Accounting and HR
D. Marketing and finance
Answer: B
Rationale: It integrates waste reduction (Lean) and defect reduction (Six Sigma).
2. The main goal of Lean Six Sigma is to:
A. Increase waste
B. Improve quality and efficiency
C. Reduce communication
D. Increase variation
Answer: B
Rationale: Focus is on quality improvement and efficiency.
3. Lean primarily focuses on:
A. Defects
B. Waste elimination
C. Court processes
D. Crime control
Answer: B
Rationale: Lean removes non-value activities.
4. Six Sigma primarily focuses on:
A. Speed
B. Reducing defects and variation
C. Increasing waste
D. HR processes
Answer: B
Rationale: It reduces process variation.
5. The DMAIC cycle stands for:
A. Design, Measure, Act, Improve, Control
, B. Define, Measure, Analyze, Improve, Control
C. Develop, Manage, Analyze, Implement, Check
D. Decide, Measure, Act, Inspect, Control
Answer: B
Rationale: Core Six Sigma improvement cycle.
6. In DMAIC, Define means:
A. Solve problem
B. Identify problem and goals
C. Control process
D. Measure defects
Answer: B
Rationale: Problem identification stage.
7. Measure phase focuses on:
A. Solutions
B. Data collection
C. Control
D. Implementation
Answer: B
Rationale: Gathering process data.
8. Analyze phase is used to:
A. Implement solution
B. Identify root causes
C. Control process
D. Define problem
Answer: B
Rationale: Finding causes of defects.
9. Improve phase means:
A. Ignore problem
B. Implement solutions
C. Collect data
D. Define issue
Answer: B
Rationale: Process improvement stage.
10. Control phase ensures:
A. Problems return
, B. Sustained improvements
C. No changes
D. Increased defects
Answer: B
Rationale: Maintains gains.
11. A defect is:
A. Perfect output
B. Failure to meet requirements
C. Extra profit
D. Good quality
Answer: B
Rationale: Non-conformance to standards.
12. Variation in process refers to:
A. Stability
B. Differences in output
C. Profit
D. Cost only
Answer: B
Rationale: Inconsistency in process.
13. Waste in Lean refers to:
A. Value activities
B. Non-value activities
C. Profit activities
D. Court activities
Answer: B
Rationale: Activities not adding value.
14. Value-added activity is:
A. Waste
B. Activity customers are willing to pay for
C. Delay
D. Error
Answer: B
Rationale: Adds customer value.
15. The 7 wastes of Lean include:
A. Profit, cost, value