CORRECT ANSWER WITH EXPLANATION GRADED A+
STUDY GUIDE SOUTHERN NEW HAMPSHIRE UNIVERSITY
1. Labour relations refers to:
A. Machine operations
B. Relationship between employers, employees, and unions
C. Marketing systems
D. Accounting systems
Answer: B
Labour relations focuses on workplace relationships between employers and employees, often
involving unions.
2. The main purpose of labour relations is to:
A. Increase strikes
B. Maintain industrial peace
C. Reduce wages
D. Eliminate HR
Answer: B
It promotes harmony and avoids industrial conflict.
3. A trade union is:
A. Employer group
B. Employee association
C. Government body
D. Training institution
Answer: B
It represents employees’ interests.
4. Collective bargaining refers to:
,A. Individual hiring
B. Negotiation between employer and union
C. Salary deduction
D. Job design
Answer: B
It is negotiation over employment terms.
5. Industrial relations include:
A. Machines and tools
B. Employer-employee-union relationships
C. Marketing only
D. Finance only
Answer: B
It covers workplace relationships.
6. A strike is:
A. Celebration
B. Work stoppage by employees
C. Training program
D. Promotion
Answer: B
Employees stop working to demand changes.
7. A lockout is:
A. Employee promotion
B. Employer closing workplace during dispute
C. Training
D. Salary increase
Answer: B
Employer prevents employees from working.
8. Labour law governs:
, A. Marketing
B. Employment relationships
C. Accounting
D. Engineering
Answer: B
It regulates employment conditions.
9. Arbitration means:
A. Hiring employees
B. Third-party dispute resolution
C. Salary payment
D. Training
Answer: B
A neutral party resolves disputes.
10. Mediation involves:
A. Forced decision
B. Facilitated negotiation
C. Job termination
D. Payroll processing
Answer: B
A mediator helps parties reach agreement.
11. Conciliation is:
A. Conflict creation
B. Settlement assistance by neutral party
C. Firing employees
D. Salary reduction
Answer: B
It helps settle disputes amicably.
12. Industrial dispute means: