TEST BANK
Management Information Systems: Managing the
ST
Digital Firm, Global Edition
Kenneth C. Laudon, Jane P. Laudon, Carol G. Traver
UV
────────────────────────────────────────────────────
18th Edition
IA
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AP
PR
TEST BANK
OV
ED
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, Test Bank
Management Information Systems: Managing the Digital Firm, Global Edition
Kenneth C. Laudon · Jane P. Laudon · Carol Traver
18TH EDITION
ST
TABLE OF CONTENTS
PART 1 — ORGANIZATIONS, MANAGEMENT AND THE NETWORKED ENTERPRISE
UV
Ch. 01 Information Systems in Global Business Today
Ch. 02 Global E-Business and Collaboration
Ch. 03 Information Systems, Organizations and Strategy
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Ch. 04 Ethical and Social Issues in Information Systems
PART 2 — INFORMATION TECHNOLOGY INFRASTRUCTURE
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Ch. 05 IT Infrastructure and Emerging Technologies
Ch. 06 Foundations of Business Intelligence: Databases and Information Management
Ch. 07 Telecommunications, the Internet and Wireless Technology
AP
Ch. 08 Securing Information Systems
PART 3 — KEY SYSTEM APPLICATIONS FOR THE DIGITAL AGE
Achieving Operational Excellence and Customer Intimacy: Enterprise
Ch. 09
PR
Applications
Ch. 10 E-commerce: Digital Markets, Digital Goods
Ch. 11 Artificial Intelligence
Ch. 12 Enhancing Decision Making with Data Analytics and Business Intelligence
OV
PART 4 — BUILDING AND MANAGING SYSTEMS
Ch. 13 Building Information Systems
Ch. 14 Making the Business Case for Information Systems and Managing Projects
ED
Ch. 15 Managing Global Information Systems
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, Management Information Systems: Managing the Digital Firm, 18e, Global Edition (Laudon,
Laudon, & Traver)
Chapter 1 Information Systems in Global Business Today
ST
1) As discussed in the chapter-opening case, ConocoPhillips solved the problem of supply chain
challenges by using which technology?
A) 3D printing
B) cloud computing
UV
C) 5G networks
D) Intranet
Answer: A
Page Ref: 5
Difficulty: Moderate
AACSB: Analytical thinking
IA
LO: 1.1: Understand how information systems transform business and careers.
2) Approximately how many people in 2024 are expected to purchase something online?
A) About 1 billion
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B) About 2.9 billion
C) About 3.5 billion
D) About 4.25 billion
Answer: B
AP
Page Ref: 10
Difficulty: Moderate
AACSB: Information technology
LO: 1.1: Understand how information systems transform business and careers.
PR
3) All of the following describe the effects of globalization except .
A) significant decreases in operating costs
B) ability to reliably obtain price and quality information worldwide
C) increased ability to find low-cost suppliers
D) increases in transaction costs
OV
Answer: D
Page Ref: 17
Difficulty: Difficult
AACSB: Analytical thinking
LO: 1.2: Describe key challenges and opportunities created by new MIS technologies.
ED
??
, 4) Between 1998 and 2021, the United States lost manufacturing jobs to offshore
producers.
A) 3 million
ST
B) 4 million
C) 5 million
D) 6 million
Answer: C
Page Ref: 19
UV
Difficulty: Difficult
AACSB: Application of knowledge
LO: 1.2: Describe key challenges and opportunities created by new MIS technologies.
5) Which of the following statements about digital firms is not true?
A) In digital firms, time shifting and space shifting are the norm.
IA
B) Today, most firms are fully digital.
C) Digital firms offer extraordinary opportunities for flexible global organization and
management.
D) Digital firms sense and respond to their environments more rapidly than traditional firms.
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Answer: B
Page Ref: 19
Difficulty: Difficult
AACSB: Information technology
AP
LO: 1.3: Describe key features of a digital firm.
6) Creating a marketing plan is an example of a business process.
Answer: TRUE
Page Ref: 20
PR
Difficulty: Easy
AACSB: Application of knowledge
LO: 1.3: Describe key features of a digital firm.
7) In order to be considered a digital firm, all of the firm's significant business relationships and
OV
core business processes must be digitally enabled.
Answer: FALSE
Page Ref: 19
Difficulty: Easy
AACSB: Application of knowledge
LO: 1.3: Describe key features of a digital firm.
ED
??
Management Information Systems: Managing the
ST
Digital Firm, Global Edition
Kenneth C. Laudon, Jane P. Laudon, Carol G. Traver
UV
────────────────────────────────────────────────────
18th Edition
IA
?_
AP
PR
TEST BANK
OV
ED
??
, Test Bank
Management Information Systems: Managing the Digital Firm, Global Edition
Kenneth C. Laudon · Jane P. Laudon · Carol Traver
18TH EDITION
ST
TABLE OF CONTENTS
PART 1 — ORGANIZATIONS, MANAGEMENT AND THE NETWORKED ENTERPRISE
UV
Ch. 01 Information Systems in Global Business Today
Ch. 02 Global E-Business and Collaboration
Ch. 03 Information Systems, Organizations and Strategy
IA
Ch. 04 Ethical and Social Issues in Information Systems
PART 2 — INFORMATION TECHNOLOGY INFRASTRUCTURE
?_
Ch. 05 IT Infrastructure and Emerging Technologies
Ch. 06 Foundations of Business Intelligence: Databases and Information Management
Ch. 07 Telecommunications, the Internet and Wireless Technology
AP
Ch. 08 Securing Information Systems
PART 3 — KEY SYSTEM APPLICATIONS FOR THE DIGITAL AGE
Achieving Operational Excellence and Customer Intimacy: Enterprise
Ch. 09
PR
Applications
Ch. 10 E-commerce: Digital Markets, Digital Goods
Ch. 11 Artificial Intelligence
Ch. 12 Enhancing Decision Making with Data Analytics and Business Intelligence
OV
PART 4 — BUILDING AND MANAGING SYSTEMS
Ch. 13 Building Information Systems
Ch. 14 Making the Business Case for Information Systems and Managing Projects
ED
Ch. 15 Managing Global Information Systems
??
, Management Information Systems: Managing the Digital Firm, 18e, Global Edition (Laudon,
Laudon, & Traver)
Chapter 1 Information Systems in Global Business Today
ST
1) As discussed in the chapter-opening case, ConocoPhillips solved the problem of supply chain
challenges by using which technology?
A) 3D printing
B) cloud computing
UV
C) 5G networks
D) Intranet
Answer: A
Page Ref: 5
Difficulty: Moderate
AACSB: Analytical thinking
IA
LO: 1.1: Understand how information systems transform business and careers.
2) Approximately how many people in 2024 are expected to purchase something online?
A) About 1 billion
?_
B) About 2.9 billion
C) About 3.5 billion
D) About 4.25 billion
Answer: B
AP
Page Ref: 10
Difficulty: Moderate
AACSB: Information technology
LO: 1.1: Understand how information systems transform business and careers.
PR
3) All of the following describe the effects of globalization except .
A) significant decreases in operating costs
B) ability to reliably obtain price and quality information worldwide
C) increased ability to find low-cost suppliers
D) increases in transaction costs
OV
Answer: D
Page Ref: 17
Difficulty: Difficult
AACSB: Analytical thinking
LO: 1.2: Describe key challenges and opportunities created by new MIS technologies.
ED
??
, 4) Between 1998 and 2021, the United States lost manufacturing jobs to offshore
producers.
A) 3 million
ST
B) 4 million
C) 5 million
D) 6 million
Answer: C
Page Ref: 19
UV
Difficulty: Difficult
AACSB: Application of knowledge
LO: 1.2: Describe key challenges and opportunities created by new MIS technologies.
5) Which of the following statements about digital firms is not true?
A) In digital firms, time shifting and space shifting are the norm.
IA
B) Today, most firms are fully digital.
C) Digital firms offer extraordinary opportunities for flexible global organization and
management.
D) Digital firms sense and respond to their environments more rapidly than traditional firms.
?_
Answer: B
Page Ref: 19
Difficulty: Difficult
AACSB: Information technology
AP
LO: 1.3: Describe key features of a digital firm.
6) Creating a marketing plan is an example of a business process.
Answer: TRUE
Page Ref: 20
PR
Difficulty: Easy
AACSB: Application of knowledge
LO: 1.3: Describe key features of a digital firm.
7) In order to be considered a digital firm, all of the firm's significant business relationships and
OV
core business processes must be digitally enabled.
Answer: FALSE
Page Ref: 19
Difficulty: Easy
AACSB: Application of knowledge
LO: 1.3: Describe key features of a digital firm.
ED
??
