Business Driven Technology
Paige Baltzan
8th Edition
,Table of Contents
Unit 1: Achieving Business Success
Chapter 1: Business Driven Technology
Chapter 2: Identifying Competitive Advantages
Chapter 3: Strategic Initiatives for Implementing Competitive Advantages
Chapter 4: Measuring the Success of Strategic Initiatives
Chapter 5: Organizational Structures That Support Strategic Initiatives
Unit 2: Exploring Business Intelligence
Chapter 6: Valuing and Storing Organizational Information — Databases
Chapter 7: Accessing Organizational Information — Data Warehouses
Chapter 8: Understanding Big Data and Its Impact on Business
Unit 3: Streamlining Business Operations
Chapter 9: Enabling the Organization — Decision Making
Chapter 10: Extending the Organization — Supply Chain Management
Chapter 11: Building a Customer-centric Organization — Customer Relationship
Management
Chapter 12: Integrating the Organization from End to End — Enterprise Resource
Planning
Unit 4: Building Innovation
Chapter 13: Creating Innovative Organizations
Chapter 14: E business
Chapter 15: Creating Collaborative Partnerships
Unit 5: Transforming Organizations
Chapter 16: Integrating Wireless Technology in Business
Chapter 17: Developing Software to Streamline Operations
Chapter 18: Methodologies for Supporting Agile Organizations
Chapter 19: Managing Organizational Projects
Business Plug-Ins
• B1: Business Basics
• B2: Business Process
• B3: Hardware and Software Basics
• B4: MIS Infrastructures
• B5: Networks and Telecommunications
• B6: Information Security
• B7: Ethics
• B8: Sustainable MIS Infrastructures
• B9: Business Intelligence
• B10: Global Trends
,Business Driven Technology, 8e (Baltzan)
Chapter 1 Business Driven Technology
1) Companies today are successful when they combine the power of the information age with
traditional business methods.
Answer: TRUE
Difficulty: 1 Easy
Topic: Competing in the Information Age
Bloom's: Remember
Accessibility: Keyboard Navigation
Learning Outcome: 01-01 Describe the information age and the differences among data,
information, business intelligence, and knowledge.
Gradable: automatic
2) Competitive intelligence is information collected from multiple sources such as suppliers,
customers, competitors, partners, and industries that analyzes patterns, trends, and relationships
for strategic decision making.
Answer: FALSE
Explanation: This is the definition of business intelligence which is information collected from
multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes
patterns, trends, and relationships for strategic decision making.
Difficulty: 1 Easy
Topic: Competing in the Information Age
Bloom's: Remember
Accessibility: Keyboard Navigation
Learning Outcome: 01-01 Describe the information age and the differences among data,
information, business intelligence, and knowledge.
Gradable: automatic
3) Business intelligence is information collected from multiple sources such as suppliers,
customers, competitors, partners, and industries that analyzes patterns, trends, and relationships
for strategic decision making.
Answer: TRUE
Explanation: This is the definition of business intelligence.
Difficulty: 1 Easy
Topic: Competing in the Information Age
Bloom's: Remember
Accessibility: Keyboard Navigation
Learning Outcome: 01-01 Describe the information age and the differences among data,
information, business intelligence, and knowledge.
Gradable: automatic
, 4) The information age is the present time, during which infinite quantities of facts are widely
available to anyone who can use a computer and has internet access.
Answer: TRUE
Difficulty: 1 Easy
Topic: Competing in the Information Age
Bloom's: Remember
Accessibility: Keyboard Navigation
Learning Outcome: 01-01 Describe the information age and the differences among data,
information, business intelligence, and knowledge.
Gradable: automatic
5) Technology provides countless business opportunities, but can also lead to pitfalls and traps
for a business.
Answer: TRUE
Explanation: Technology provides countless business opportunities, but can also lead to pitfalls
and traps for a business.
Difficulty: 2 Medium
Topic: Competing in the Information Age
Bloom's: Understand
Accessibility: Keyboard Navigation
Learning Outcome: 01-01 Describe the information age and the differences among data,
information, business intelligence, and knowledge.
Gradable: automatic
6) A variable is a business intelligence characteristic that stands for a value that cannot change
over time.
Answer: FALSE
Explanation: A variable is a data characteristic that can change over time.
Difficulty: 2 Medium
Topic: Competing in the Information Age
Bloom's: Understand
Accessibility: Keyboard Navigation
Learning Outcome: 01-01 Describe the information age and the differences among data,
information, business intelligence, and knowledge.
Gradable: automatic