TEST BANK
Operations Management: Sustainability and
ST
Supply Chain Management, Canadian Edition
Jay Heizer; Barry Render; Paul Griffin; Chuck Munson
UV
────────────────────────────────────────────────────
5th Edition
IA
?_
AP
PR
TEST BANK
OV
ED
??
, Test Bank
Operations Management: Sustainability and Supply Chain Management
Heizer · Render · Munson · Griffin
5TH CANADIAN EDITION
ST
TABLE OF CONTENTS
UV
PART ONE — INTRODUCTION TO OPERATIONS
MANAGEMENT
Ch. 01 Operations and Productivity
IA
Ch. 02 Operations Strategy in a Global Environment
Ch. 03 Project Management
Ch. 04 Forecasting
?_
PART TWO — DESIGNING OPERATIONS
Ch. 05 Design of Goods and Services
AP
Ch. 06 Managing Quality
Ch. 07 Process Strategy
Ch. 08 Location Strategies
PR
Ch. 09 Layout Strategies
Ch. 10 Human Resources, Job Design, and Work Measurement
OV
PART THREE — MANAGING SUPPLY CHAIN AND INVENTORY
Ch. 11 Supply Chain Management
Ch. 12 Inventory Management
Ch. 13 Aggregate Planning and Sales and Operations Planning
ED
Ch. 14 Material Requirements Planning (MRP) and ERP
??
, PART FOUR — SCHEDULING AND CONTINUOUS
IMPROVEMENT
ST
Ch. 15 Short-Term Scheduling
Ch. 16 Lean Operations
Ch. 17 Maintenance and Reliability
UV
IA
?_
AP
PR
OV
ED
??
, Operations Management, 5Ce (Heizer)
Chapter 1 Operations and Productivity
ST
1.1 What Is Operations Management?
1) Some of the operations-related activities of Hard Rock Café include designing meals and analyzing
them for ingredient cost and labour requirements.
Answer: TRUE
UV
Diff: 1 Type: TF
Skill: comprehension
Learning Outcome: LO1 Define operations management
2) Because Hard Rock Cafés are themed restaurants, operations managers focus their layout design
efforts on attractiveness while paying little attention to efficiency.
IA
Answer: FALSE
Diff: 1 Type: TF
Skill: comprehension
Learning Outcome: LO1 Define operations management
?_
3) All organizations, including service firms such as banks and hospitals, have a production function.
Answer: TRUE
Diff: 2 Type: TF
AP
Skill: knowledge
Learning Outcome: LO1 Define operations management
4) Operations management is the set of activities that creates value in the form of goods and services by
transforming inputs into outputs.
Answer: TRUE
PR
Diff: 1 Type: TF
Skill: knowledge
Learning Outcome: LO1 Define operations management
5) An example of a "hidden" production function is money transfers at banks.
OV
Answer: TRUE
Diff: 3 Type: TF
Skill: comprehension
Learning Outcome: LO1 Define operations management
6) One reason to study operations management is to learn how people organize themselves for
ED
productive enterprise.
Answer: TRUE
Diff: 1 Type: TF
Skill: knowledge
Learning Outcome: LO1 Define operations management
??
1
Operations Management: Sustainability and
ST
Supply Chain Management, Canadian Edition
Jay Heizer; Barry Render; Paul Griffin; Chuck Munson
UV
────────────────────────────────────────────────────
5th Edition
IA
?_
AP
PR
TEST BANK
OV
ED
??
, Test Bank
Operations Management: Sustainability and Supply Chain Management
Heizer · Render · Munson · Griffin
5TH CANADIAN EDITION
ST
TABLE OF CONTENTS
UV
PART ONE — INTRODUCTION TO OPERATIONS
MANAGEMENT
Ch. 01 Operations and Productivity
IA
Ch. 02 Operations Strategy in a Global Environment
Ch. 03 Project Management
Ch. 04 Forecasting
?_
PART TWO — DESIGNING OPERATIONS
Ch. 05 Design of Goods and Services
AP
Ch. 06 Managing Quality
Ch. 07 Process Strategy
Ch. 08 Location Strategies
PR
Ch. 09 Layout Strategies
Ch. 10 Human Resources, Job Design, and Work Measurement
OV
PART THREE — MANAGING SUPPLY CHAIN AND INVENTORY
Ch. 11 Supply Chain Management
Ch. 12 Inventory Management
Ch. 13 Aggregate Planning and Sales and Operations Planning
ED
Ch. 14 Material Requirements Planning (MRP) and ERP
??
, PART FOUR — SCHEDULING AND CONTINUOUS
IMPROVEMENT
ST
Ch. 15 Short-Term Scheduling
Ch. 16 Lean Operations
Ch. 17 Maintenance and Reliability
UV
IA
?_
AP
PR
OV
ED
??
, Operations Management, 5Ce (Heizer)
Chapter 1 Operations and Productivity
ST
1.1 What Is Operations Management?
1) Some of the operations-related activities of Hard Rock Café include designing meals and analyzing
them for ingredient cost and labour requirements.
Answer: TRUE
UV
Diff: 1 Type: TF
Skill: comprehension
Learning Outcome: LO1 Define operations management
2) Because Hard Rock Cafés are themed restaurants, operations managers focus their layout design
efforts on attractiveness while paying little attention to efficiency.
IA
Answer: FALSE
Diff: 1 Type: TF
Skill: comprehension
Learning Outcome: LO1 Define operations management
?_
3) All organizations, including service firms such as banks and hospitals, have a production function.
Answer: TRUE
Diff: 2 Type: TF
AP
Skill: knowledge
Learning Outcome: LO1 Define operations management
4) Operations management is the set of activities that creates value in the form of goods and services by
transforming inputs into outputs.
Answer: TRUE
PR
Diff: 1 Type: TF
Skill: knowledge
Learning Outcome: LO1 Define operations management
5) An example of a "hidden" production function is money transfers at banks.
OV
Answer: TRUE
Diff: 3 Type: TF
Skill: comprehension
Learning Outcome: LO1 Define operations management
6) One reason to study operations management is to learn how people organize themselves for
ED
productive enterprise.
Answer: TRUE
Diff: 1 Type: TF
Skill: knowledge
Learning Outcome: LO1 Define operations management
??
1
