WGUC954 key terms Exam | Questions and
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Terms in this set (497)
Five Component Model A model that defines the components of an
information system as hardware, software, data,
processes, and people. The model states that
information systems move work away from people
and into technology. It also states that of the five
components listed, hardware is the easiest to
change and people are the hardest to change.
information system (IS) A combination of hardware and software
components, along with data, processes, and
people, that function collaboratively to complete a
task.
Leavitt's Diamond A model that states an organization's information
systems operate within the context of people,
technology infrastructure, processes, and structure.
Procedure A set of steps that need to be followed to achieve
a specific end result, such as entering a customer
order, paying a supplier invoice, or requesting a
current inventory report.
, Process A structured set of related activities that takes
input, adds value, and creates output for the
customer of that process.
Strategic planning A process that helps leaders identify desired
outcomes and formulate feasible plans to achieve
their objectives by using available resources and
capabilities.
Structure A definition of the relationships among the
members of an organization, including their roles,
responsibilities, and lines of authority necessary to
complete various activities.
Supply chain A key value chain whose primary processes include
inbound logistics, operations, outbound logistics,
marketing and sales, and service.
Technology infrastructure All the hardware, software, databases, networks,
facilities, and services used to develop, test,
deliver, control, or support the information
technology applications and services an
organization requires to meet the needs of its
stakeholders, such as customers, suppliers, key
business partners, regulatory agencies, and
employees.
Value chain A series (or chain) of activities that an organization
performs to transform inputs into outputs in such a
way that the value of the input is increased
Change model A representation of change theories that identifies
the phases of change and the best way to
implement them.
Answers | Verified Solutions | 2026 Edition | Pass
Guaranteed
Save
Terms in this set (497)
Five Component Model A model that defines the components of an
information system as hardware, software, data,
processes, and people. The model states that
information systems move work away from people
and into technology. It also states that of the five
components listed, hardware is the easiest to
change and people are the hardest to change.
information system (IS) A combination of hardware and software
components, along with data, processes, and
people, that function collaboratively to complete a
task.
Leavitt's Diamond A model that states an organization's information
systems operate within the context of people,
technology infrastructure, processes, and structure.
Procedure A set of steps that need to be followed to achieve
a specific end result, such as entering a customer
order, paying a supplier invoice, or requesting a
current inventory report.
, Process A structured set of related activities that takes
input, adds value, and creates output for the
customer of that process.
Strategic planning A process that helps leaders identify desired
outcomes and formulate feasible plans to achieve
their objectives by using available resources and
capabilities.
Structure A definition of the relationships among the
members of an organization, including their roles,
responsibilities, and lines of authority necessary to
complete various activities.
Supply chain A key value chain whose primary processes include
inbound logistics, operations, outbound logistics,
marketing and sales, and service.
Technology infrastructure All the hardware, software, databases, networks,
facilities, and services used to develop, test,
deliver, control, or support the information
technology applications and services an
organization requires to meet the needs of its
stakeholders, such as customers, suppliers, key
business partners, regulatory agencies, and
employees.
Value chain A series (or chain) of activities that an organization
performs to transform inputs into outputs in such a
way that the value of the input is increased
Change model A representation of change theories that identifies
the phases of change and the best way to
implement them.
