BSAD 261 Final | Study Guide, Practice Questions & Business Administration
Exam Review
Two types of knowledge - ANS ✔✔explicit knowledge: learned, can be easily shared and
understandable
tacit knowledge: knowledge that can't be learned, gained through experience and
people in organizations have the ability to learn from observing others - ANS ✔✔social learning
theory
observe the actions of others, learn from observations, reflect behaviors - ANS ✔✔behavior
modeling
steps of behavior modeling - ANS ✔✔attentional, retention, production, reinforcement
learning by seeing what happens after voluntary behavior - ANS ✔✔operant conditioning
Contingencies of Reinforcement - ANS ✔✔positive reinforcement, negative reinforcement,
punishment, extinction
two types of goal orientation - ANS ✔✔(1) learning goal orientation (2) performance goal
orientation
rational decision making model - ANS ✔✔1: find decision-making criteria
2: identify alternatives
3: evaluate criteria and alternatives
4: choose a solution that maximizes value
5: implement solution
Exam Review
Two types of knowledge - ANS ✔✔explicit knowledge: learned, can be easily shared and
understandable
tacit knowledge: knowledge that can't be learned, gained through experience and
people in organizations have the ability to learn from observing others - ANS ✔✔social learning
theory
observe the actions of others, learn from observations, reflect behaviors - ANS ✔✔behavior
modeling
steps of behavior modeling - ANS ✔✔attentional, retention, production, reinforcement
learning by seeing what happens after voluntary behavior - ANS ✔✔operant conditioning
Contingencies of Reinforcement - ANS ✔✔positive reinforcement, negative reinforcement,
punishment, extinction
two types of goal orientation - ANS ✔✔(1) learning goal orientation (2) performance goal
orientation
rational decision making model - ANS ✔✔1: find decision-making criteria
2: identify alternatives
3: evaluate criteria and alternatives
4: choose a solution that maximizes value
5: implement solution
