TCFP Officer 1 Practice Test
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1. Why must a company officer, as a public servant, meet b. Good customer service
their community's needs with competence, courtesy, is essential to maintain a
and efficiency? positive public perception
Select one: of the agency.
a. Good customer service is essential to the health and
safety standards of the agency.
b. Good customer service is essential to maintain a
positive public perception of the agency.
c. Positive contacts within the community will help the
company officer change group dynamics.
d. Community perceptions will impact the internal and
external expectations of a new company officer.
2. Which statement contains all three parts of assertive c. "I feel frustrated when
communication? PPE is improperly cleaned,
Select one: so let's talk about how we
a. I feel frustrated when the equipment is not returned clean PPE to remove pos-
to its proper place on the truck. sible contaminants."
b. You're always making mistakes.
c. "I feel frustrated when PPE is improperly cleaned, so
let's talk about how we clean PPE to remove possible
contaminants."
d. I think the problem is you and your bad attitude.
3. Accountability for decisions within a fire organization d. centralized.
is almost always:
Select one:
a. specialized.
b. decentralized.
c. functional.
d. centralized.
, TCFP Officer 1 Practice Test
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4. Combination organizations provide staffing and re- c. dominant aspect of their
ceive funding in accordance with the: organization.
Select one:
a. level of functional supervision in the department.
b. capability of their auxiliary apparatus.
c. dominant aspect of their organization.
d. results of a position and job analysis.
5. Company officers who apply honesty and strong a. integrity.
moral principles to the decision-making process are
cultivating the leadership quality of:
Select one:
a. integrity.
b. dependability.
c. proactiveness.
d. industriousness.
6. The first step a company officer can take to solve a. identify a problem that
problems or make decisions is to: requires a response.
Select one:
a. identify a problem that requires a response.
b. determine the steps needed to meet the selected
goals and outcomes.
c. determine the effectiveness of the activities in meet-
ing goals and outcomes.
d. identify their strengths and weaknesses.
7. A new company officer should always remember the d. earned.
respect she or he has among crew members must be:
Select one:
a. abused.
b. based on rank.
, TCFP Officer 1 Practice Test
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c. based on past relationships.
d. earned.
8. Learning to recognize and label your emotions quick- a. how to behave rather
ly, and practicing how to behave when certain emo- than being emotionally
tions arise, will allow you to choose: reactive.
Select one:
a. how to behave rather than being emotionally reac-
tive.
b. reckless or impulsive behaviors over intentional be-
haviors.
c. solutions to personnel issues that focus on disci-
pline.
d. communication styles that display aggression or
deference.
9. What areas fall under the jurisdiction of federal fire c. U.S. military installations
and emergency services organizations?
Select one:
a. Cities with large populations
b. Unserved rural areas
c. U.S. military installations
d. Chemical processing plants
10. Acting as a role model by personally adhering to ac- d. ensure the health and
cepted health and safety practices, the company offi- safety of all personnel.
cer can help to:
Select one:
a. make policy on assigning medical units.
b. make unit members respect him or her.
c. convince the public that firefighters are healthy.
d. ensure the health and safety of all personnel.
, TCFP Officer 1 Practice Test
Study online at https://quizlet.com/_dcq2kt
11. Leadership skills can be addressed and assessed a. annual/supervisory re-
through: views.
Select one:
a. annual/supervisory reviews.
b. bypassing the chain of command.
c. unity/span of control reviews.
d. additional resource agreements.
12. To empower employees, supervisors must relinquish a. authority
some _____ and have confidence in the skills, judg-
ment, and abilities of others.
Select one:
a. authority
b. inspiration
c. motivation
d. skills
13. Subordinate personnel break the unity of command a. taking a problem to
through sidestepping by: a higher ranked officer
Select one: rather than to their imme-
a. taking a problem to a higher ranked officer rather diate supervisor.
than to their immediate supervisor.
b. sidestepping the highest ranked officer by taking a
problem to an immediate supervisor.
c. going to their immediate supervisor when a prob-
lem arises.
d. using skip level notification to bypass the chain of
command.
14. If a Level I Officer is assigned fire and life safety in- d. understand and apply
spections, they must: the jurisdiction's building
Select one: and fire codes.
Study online at https://quizlet.com/_dcq2kt
1. Why must a company officer, as a public servant, meet b. Good customer service
their community's needs with competence, courtesy, is essential to maintain a
and efficiency? positive public perception
Select one: of the agency.
a. Good customer service is essential to the health and
safety standards of the agency.
b. Good customer service is essential to maintain a
positive public perception of the agency.
c. Positive contacts within the community will help the
company officer change group dynamics.
d. Community perceptions will impact the internal and
external expectations of a new company officer.
2. Which statement contains all three parts of assertive c. "I feel frustrated when
communication? PPE is improperly cleaned,
Select one: so let's talk about how we
a. I feel frustrated when the equipment is not returned clean PPE to remove pos-
to its proper place on the truck. sible contaminants."
b. You're always making mistakes.
c. "I feel frustrated when PPE is improperly cleaned, so
let's talk about how we clean PPE to remove possible
contaminants."
d. I think the problem is you and your bad attitude.
3. Accountability for decisions within a fire organization d. centralized.
is almost always:
Select one:
a. specialized.
b. decentralized.
c. functional.
d. centralized.
, TCFP Officer 1 Practice Test
Study online at https://quizlet.com/_dcq2kt
4. Combination organizations provide staffing and re- c. dominant aspect of their
ceive funding in accordance with the: organization.
Select one:
a. level of functional supervision in the department.
b. capability of their auxiliary apparatus.
c. dominant aspect of their organization.
d. results of a position and job analysis.
5. Company officers who apply honesty and strong a. integrity.
moral principles to the decision-making process are
cultivating the leadership quality of:
Select one:
a. integrity.
b. dependability.
c. proactiveness.
d. industriousness.
6. The first step a company officer can take to solve a. identify a problem that
problems or make decisions is to: requires a response.
Select one:
a. identify a problem that requires a response.
b. determine the steps needed to meet the selected
goals and outcomes.
c. determine the effectiveness of the activities in meet-
ing goals and outcomes.
d. identify their strengths and weaknesses.
7. A new company officer should always remember the d. earned.
respect she or he has among crew members must be:
Select one:
a. abused.
b. based on rank.
, TCFP Officer 1 Practice Test
Study online at https://quizlet.com/_dcq2kt
c. based on past relationships.
d. earned.
8. Learning to recognize and label your emotions quick- a. how to behave rather
ly, and practicing how to behave when certain emo- than being emotionally
tions arise, will allow you to choose: reactive.
Select one:
a. how to behave rather than being emotionally reac-
tive.
b. reckless or impulsive behaviors over intentional be-
haviors.
c. solutions to personnel issues that focus on disci-
pline.
d. communication styles that display aggression or
deference.
9. What areas fall under the jurisdiction of federal fire c. U.S. military installations
and emergency services organizations?
Select one:
a. Cities with large populations
b. Unserved rural areas
c. U.S. military installations
d. Chemical processing plants
10. Acting as a role model by personally adhering to ac- d. ensure the health and
cepted health and safety practices, the company offi- safety of all personnel.
cer can help to:
Select one:
a. make policy on assigning medical units.
b. make unit members respect him or her.
c. convince the public that firefighters are healthy.
d. ensure the health and safety of all personnel.
, TCFP Officer 1 Practice Test
Study online at https://quizlet.com/_dcq2kt
11. Leadership skills can be addressed and assessed a. annual/supervisory re-
through: views.
Select one:
a. annual/supervisory reviews.
b. bypassing the chain of command.
c. unity/span of control reviews.
d. additional resource agreements.
12. To empower employees, supervisors must relinquish a. authority
some _____ and have confidence in the skills, judg-
ment, and abilities of others.
Select one:
a. authority
b. inspiration
c. motivation
d. skills
13. Subordinate personnel break the unity of command a. taking a problem to
through sidestepping by: a higher ranked officer
Select one: rather than to their imme-
a. taking a problem to a higher ranked officer rather diate supervisor.
than to their immediate supervisor.
b. sidestepping the highest ranked officer by taking a
problem to an immediate supervisor.
c. going to their immediate supervisor when a prob-
lem arises.
d. using skip level notification to bypass the chain of
command.
14. If a Level I Officer is assigned fire and life safety in- d. understand and apply
spections, they must: the jurisdiction's building
Select one: and fire codes.
