Mktg 372 Final Rego Exam (Recent exam) Fully solved & updated 2026 Most
COMPLETE (2026) (Latest Update 2026) UPDATE!!
A process chart is a
A. graph that shows how the population was evaluated
B. table showing final inspection results
C. Graph that show whether a sample falls w/in the common or normal range
D. graph that shows whether a sample of data falls within assignable causes
E. graph of the population failures - (ANSWER)C. Graph that show whether a sample falls w/in the
common or normal range
Variation in the production process leads to:
A. Quality Improvements
B. Product consistency
C. Quality Defects
D. Service Improvements
E. process improvement opportunities - (ANSWER)C. Quality Defects
The A2 factor includes how many standard deviations of ranges?
A. 2
B. 1
C. 6
D. 3
E. 4 - (ANSWER)D. 3
What measures of symmetry of a distribution?
,Mktg 372 Final Rego Exam (Recent exam) Fully solved & updated 2026 Most
COMPLETE (2026) (Latest Update 2026) UPDATE!!
A. Range
B. Mean
C. Skewness
D. Variance
E. Standard Deviation - (ANSWER)C. Skewness
Which of the following would imply that data observations are closely clustered around the mean?
A. Neither range nor Stan. dev. has anything to do w/ "clustering"
B. Large range and small Stan. dev.
C. Small range and small Stan. dev.
D. Large range and large Stan. dev.
E. Small range and large Stan. dev. - (ANSWER)C. Small range and small Stan. dev.
What is a distribution called when the same number of observations are below the mean as are above
the mean?
A. Uniform
B. Proportional
C. Balanced
D. Skewed
E. Symmetric - (ANSWER)E. Symmetric
On a control chart, what separates common from assignable causes of variation?
,Mktg 372 Final Rego Exam (Recent exam) Fully solved & updated 2026 Most
COMPLETE (2026) (Latest Update 2026) UPDATE!!
A. Control limits
B. Specification limits
C. Production limits
D. X-bar lines
E. Mean divided by Stan. Dev. - (ANSWER)A. Control limits
What is the first step that should be taken if an observation falls below the lower control limit on a
control chart?
A. Search for assignable causes
B. Try a larger Stan. deviation value
C. Perform a new process capability study
D. Nothing-a low value is a "good" thing
E. Recalibrate the machine - (ANSWER)A. Search for assignable causes
What is the term for the probability that a value falling inside the control limits is not due to normal
variation?
A. Normalization anomaly
B. Stan. Dev. irregularity
C. Type II error
D. Type 1 error
E. Beta risk - (ANSWER)C. Type II error
Each day for two workweeks (10 days total), George weighs 4 bags from that day's production. If the
average of the means is 14 oz. and the average range is 0.4 oz., what is the lower control limit for an x-
bar chart for this process?
, Mktg 372 Final Rego Exam (Recent exam) Fully solved & updated 2026 Most
COMPLETE (2026) (Latest Update 2026) UPDATE!!
A. 13.7084 oz
B. 13.5908 oz
C. 13.8768 oz
D. 14.2916 oz
E. 12.8000 oz - (ANSWER)A. 13.7084 oz
Which of the following statements concerning control chart limits is true?
A. the larger the value of z, the more narrow the control limits are and the less sensitive the chart is to
changes in the production process
B. The smaller the value of z, the more narrow the control limits are and the more sensitive the chart is
to changes in the production process
C. the smaller the value of z, the wider the control limits are the less sensitive the chart is to changes in
the production process
D. the larger the value of z, the more narrow the control limits are and the more sensitive the chart is to
changes in the production process - (ANSWER)B. The smaller the value of z, the more narrow the control
limits are and the more sensitive the chart is to changes in the production process
Which of the following is NOT a characteristic of a control chart?
A. the centerline is determined using special cause variations
B. the upper and lower control limits are based on special cause variation
C. the centerline is determined by using the target value
D. None of the above are true - (ANSWER)D. None of the above are true
Special cause variation in a process is more likely to be detected with
COMPLETE (2026) (Latest Update 2026) UPDATE!!
A process chart is a
A. graph that shows how the population was evaluated
B. table showing final inspection results
C. Graph that show whether a sample falls w/in the common or normal range
D. graph that shows whether a sample of data falls within assignable causes
E. graph of the population failures - (ANSWER)C. Graph that show whether a sample falls w/in the
common or normal range
Variation in the production process leads to:
A. Quality Improvements
B. Product consistency
C. Quality Defects
D. Service Improvements
E. process improvement opportunities - (ANSWER)C. Quality Defects
The A2 factor includes how many standard deviations of ranges?
A. 2
B. 1
C. 6
D. 3
E. 4 - (ANSWER)D. 3
What measures of symmetry of a distribution?
,Mktg 372 Final Rego Exam (Recent exam) Fully solved & updated 2026 Most
COMPLETE (2026) (Latest Update 2026) UPDATE!!
A. Range
B. Mean
C. Skewness
D. Variance
E. Standard Deviation - (ANSWER)C. Skewness
Which of the following would imply that data observations are closely clustered around the mean?
A. Neither range nor Stan. dev. has anything to do w/ "clustering"
B. Large range and small Stan. dev.
C. Small range and small Stan. dev.
D. Large range and large Stan. dev.
E. Small range and large Stan. dev. - (ANSWER)C. Small range and small Stan. dev.
What is a distribution called when the same number of observations are below the mean as are above
the mean?
A. Uniform
B. Proportional
C. Balanced
D. Skewed
E. Symmetric - (ANSWER)E. Symmetric
On a control chart, what separates common from assignable causes of variation?
,Mktg 372 Final Rego Exam (Recent exam) Fully solved & updated 2026 Most
COMPLETE (2026) (Latest Update 2026) UPDATE!!
A. Control limits
B. Specification limits
C. Production limits
D. X-bar lines
E. Mean divided by Stan. Dev. - (ANSWER)A. Control limits
What is the first step that should be taken if an observation falls below the lower control limit on a
control chart?
A. Search for assignable causes
B. Try a larger Stan. deviation value
C. Perform a new process capability study
D. Nothing-a low value is a "good" thing
E. Recalibrate the machine - (ANSWER)A. Search for assignable causes
What is the term for the probability that a value falling inside the control limits is not due to normal
variation?
A. Normalization anomaly
B. Stan. Dev. irregularity
C. Type II error
D. Type 1 error
E. Beta risk - (ANSWER)C. Type II error
Each day for two workweeks (10 days total), George weighs 4 bags from that day's production. If the
average of the means is 14 oz. and the average range is 0.4 oz., what is the lower control limit for an x-
bar chart for this process?
, Mktg 372 Final Rego Exam (Recent exam) Fully solved & updated 2026 Most
COMPLETE (2026) (Latest Update 2026) UPDATE!!
A. 13.7084 oz
B. 13.5908 oz
C. 13.8768 oz
D. 14.2916 oz
E. 12.8000 oz - (ANSWER)A. 13.7084 oz
Which of the following statements concerning control chart limits is true?
A. the larger the value of z, the more narrow the control limits are and the less sensitive the chart is to
changes in the production process
B. The smaller the value of z, the more narrow the control limits are and the more sensitive the chart is
to changes in the production process
C. the smaller the value of z, the wider the control limits are the less sensitive the chart is to changes in
the production process
D. the larger the value of z, the more narrow the control limits are and the more sensitive the chart is to
changes in the production process - (ANSWER)B. The smaller the value of z, the more narrow the control
limits are and the more sensitive the chart is to changes in the production process
Which of the following is NOT a characteristic of a control chart?
A. the centerline is determined using special cause variations
B. the upper and lower control limits are based on special cause variation
C. the centerline is determined by using the target value
D. None of the above are true - (ANSWER)D. None of the above are true
Special cause variation in a process is more likely to be detected with
