Comm 160: Reading Quiz #1
Please look for Epley and Kruger's descriptions of what CMC can and cannot do,
compared to voice-based communication.
Can: - ANS--Racial stereotypes and bogus expectancies INFLUENCE people's
impressions of a target more strongly over e-mail than voice interactions due to the
greater ambiguity of e-mail versus voice communication
Please look for Epley and Kruger's descriptions of what CMC can and cannot do,
compared to voice-based communication.
Can't: - ANS--People might be more, rather than less, likely to RELY on and UTILIZE
stereotypes and expectancies when communicating with their voice versus e-mail
-Individuals might be more likely to be INFLUENCED by their expectancies and
stereotypes when they communicate with their voice than when they communicate via
e-mail.
-Voice ought to PROVIDE more individuating information than e-mail, and as such,
ought to be less susceptible to the biasing influence of expectancies and stereotypes
What CUES or features of communication are said to DIFFER between alternative
channels, such as CMC and voice? - ANS--E-mail (CMC) is, after all, an inherently
more ambiguous mode of communication than is voice because of e-mail's lack of
paralinguistic and nonverbal cues
-Paralinguistic (CMC) cues, such as: gesture, inflection, pronunciation, vocal
expression, fluency, and tone are each important clues to a speaker's meaning and
personality.
-A long line of research suggests that spontaneous non-verbal (CMC) cues are often a
reliable guide to an individual's personality, abilities, and even sexual orientation
What the authors claim to be the Effects on communication and impressions as a result
of the differences in cues? - ANS-Even very brief or degraded exposures to non-verbal
cues (CMC) can lead to (effect) surprisingly accurate judgments (feelings/impressions)
of a target's dispositions, traits, and abilities.
Please look for Epley and Kruger's descriptions of what CMC can and cannot do,
compared to voice-based communication.
Can: - ANS--Racial stereotypes and bogus expectancies INFLUENCE people's
impressions of a target more strongly over e-mail than voice interactions due to the
greater ambiguity of e-mail versus voice communication
Please look for Epley and Kruger's descriptions of what CMC can and cannot do,
compared to voice-based communication.
Can't: - ANS--People might be more, rather than less, likely to RELY on and UTILIZE
stereotypes and expectancies when communicating with their voice versus e-mail
-Individuals might be more likely to be INFLUENCED by their expectancies and
stereotypes when they communicate with their voice than when they communicate via
e-mail.
-Voice ought to PROVIDE more individuating information than e-mail, and as such,
ought to be less susceptible to the biasing influence of expectancies and stereotypes
What CUES or features of communication are said to DIFFER between alternative
channels, such as CMC and voice? - ANS--E-mail (CMC) is, after all, an inherently
more ambiguous mode of communication than is voice because of e-mail's lack of
paralinguistic and nonverbal cues
-Paralinguistic (CMC) cues, such as: gesture, inflection, pronunciation, vocal
expression, fluency, and tone are each important clues to a speaker's meaning and
personality.
-A long line of research suggests that spontaneous non-verbal (CMC) cues are often a
reliable guide to an individual's personality, abilities, and even sexual orientation
What the authors claim to be the Effects on communication and impressions as a result
of the differences in cues? - ANS-Even very brief or degraded exposures to non-verbal
cues (CMC) can lead to (effect) surprisingly accurate judgments (feelings/impressions)
of a target's dispositions, traits, and abilities.
