6 SIGMA GREEN BELT CERTIFICATION
EXAM
Measurement System Analysis - ANSWER-____ looks at sources of error in the
measurement system.
Hawthorne - ANSWER-The ___ effect states that people pay more attention to
their work when they are being observed.
Check & Pictographs - ANSWER-___ sheets & ___ may be used to collect
data.
Variation - ANSWER-___ can be observed as the average not being at the
target value and as variation around the average.
Mean - ANSWER-The ___ mean is the mathematical average.
Mode - ANSWER-The ___ is the value that occurs most frequently.
Median - ANSWER-The ___ is the middle value when data are arranged
according to size.
Probability - ANSWER-____ can range from zero to one.
Probability Plot - ANSWER-A ____ is used to see whether or not data fit a
particular probability distribution.
,Pareto - ANSWER-The ___ principle explains that a small number of causes
usually account for a large amount of variation.
Run Chart - ANSWER-A ___ shows variation over time.
Five-Why - ANSWER-the ___ technique is used to look for root causes.
Value - ANSWER-Adding ____ to a product is not a type of waste.
Scatter - ANSWER-___ diagrams may be used to look for patterns for cause-
and-effect.
Histogram - ANSWER-A ___ shows how data is distributed.
Pareto Chart - ANSWER-In a ___, bars are shown in descending order from the
left.
Normal - ANSWER-In a ____ distribution, values above and below the mean or
equally likely.
Run Chart - ANSWER-A ____ can be used to see if a process is in control or
not.
Cause-and-effect - ANSWER-The ____ diagram may be used to search for root
causes.
Five-Why - ANSWER-The ____ technique is used to determine the root cause
of a problem.
Waste - ANSWER-___ absorbs resources but creates no value.
,Range - ANSWER-____ is the difference between the minimum and maximum
data value.
Interrelationship - ANSWER-The ____ diagram is used to look for patterns of
cause-and-effect.
Spaghetti - ANSWER-The ___ diagram is used to visualize travel distances and
layouts.
Scatter - ANSWER-Data for a ___ diagram is collected and plotted in pairs.
________ survey questions allow for quantitative analysis - ANSWER-closed
ended
Value stream maps help identify all of the following - ANSWER-sources of
waste, bottlenecks, material & information flow, improvement opportunities
The Fishbone diagram is part of the ________ phase of the Define, Measure,
Analyze, Improve, and Control (DMAIC) cycle. - ANSWER-analyze
When creating a control plan, you should consider which of the following
items? - ANSWER-process maps, key inputs process, targets and specifications,
key process inputs, control limits, important noise variables, capability analysis
process
Tree Diagrams have a limit on the level of detail that can be analyzed. -
ANSWER-FALSE
, Reliable data is needed to - ANSWER-Establish a baseline against which
improvements will be measured
Measure progress
Another name for a Fishbone diagram is: - ANSWER-cause and effect diagram
The most effective ways to assess control plan effectiveness are: - ANSWER-
Dashboard or scorecard metric performance
Audits of the control system
Which of the following are meetings roles? - ANSWER-timekeeper, coach,
scribe, gatekeeper
A baseline analysis establishes a control method for a problem - ANSWER-
FALSE
In order to do effective benchmarking, you must visit each company to look at
each process in person. - ANSWER-FALSE
The word "value" in value stream mapping is defined as the activities required
to provide a customer with a quality product or service - ANSWER-FALSE
Which three questions determine if a process step adds value? Check all that
apply - ANSWER-does customer care, does step change product, can we do the
step right everytime
Which one of the items below does not represent good team dynamics -
ANSWER-low risk
An example of a control poka yoke is building a spreadsheet that will not
calculate totals until all data has been entered - ANSWER-TRUE
EXAM
Measurement System Analysis - ANSWER-____ looks at sources of error in the
measurement system.
Hawthorne - ANSWER-The ___ effect states that people pay more attention to
their work when they are being observed.
Check & Pictographs - ANSWER-___ sheets & ___ may be used to collect
data.
Variation - ANSWER-___ can be observed as the average not being at the
target value and as variation around the average.
Mean - ANSWER-The ___ mean is the mathematical average.
Mode - ANSWER-The ___ is the value that occurs most frequently.
Median - ANSWER-The ___ is the middle value when data are arranged
according to size.
Probability - ANSWER-____ can range from zero to one.
Probability Plot - ANSWER-A ____ is used to see whether or not data fit a
particular probability distribution.
,Pareto - ANSWER-The ___ principle explains that a small number of causes
usually account for a large amount of variation.
Run Chart - ANSWER-A ___ shows variation over time.
Five-Why - ANSWER-the ___ technique is used to look for root causes.
Value - ANSWER-Adding ____ to a product is not a type of waste.
Scatter - ANSWER-___ diagrams may be used to look for patterns for cause-
and-effect.
Histogram - ANSWER-A ___ shows how data is distributed.
Pareto Chart - ANSWER-In a ___, bars are shown in descending order from the
left.
Normal - ANSWER-In a ____ distribution, values above and below the mean or
equally likely.
Run Chart - ANSWER-A ____ can be used to see if a process is in control or
not.
Cause-and-effect - ANSWER-The ____ diagram may be used to search for root
causes.
Five-Why - ANSWER-The ____ technique is used to determine the root cause
of a problem.
Waste - ANSWER-___ absorbs resources but creates no value.
,Range - ANSWER-____ is the difference between the minimum and maximum
data value.
Interrelationship - ANSWER-The ____ diagram is used to look for patterns of
cause-and-effect.
Spaghetti - ANSWER-The ___ diagram is used to visualize travel distances and
layouts.
Scatter - ANSWER-Data for a ___ diagram is collected and plotted in pairs.
________ survey questions allow for quantitative analysis - ANSWER-closed
ended
Value stream maps help identify all of the following - ANSWER-sources of
waste, bottlenecks, material & information flow, improvement opportunities
The Fishbone diagram is part of the ________ phase of the Define, Measure,
Analyze, Improve, and Control (DMAIC) cycle. - ANSWER-analyze
When creating a control plan, you should consider which of the following
items? - ANSWER-process maps, key inputs process, targets and specifications,
key process inputs, control limits, important noise variables, capability analysis
process
Tree Diagrams have a limit on the level of detail that can be analyzed. -
ANSWER-FALSE
, Reliable data is needed to - ANSWER-Establish a baseline against which
improvements will be measured
Measure progress
Another name for a Fishbone diagram is: - ANSWER-cause and effect diagram
The most effective ways to assess control plan effectiveness are: - ANSWER-
Dashboard or scorecard metric performance
Audits of the control system
Which of the following are meetings roles? - ANSWER-timekeeper, coach,
scribe, gatekeeper
A baseline analysis establishes a control method for a problem - ANSWER-
FALSE
In order to do effective benchmarking, you must visit each company to look at
each process in person. - ANSWER-FALSE
The word "value" in value stream mapping is defined as the activities required
to provide a customer with a quality product or service - ANSWER-FALSE
Which three questions determine if a process step adds value? Check all that
apply - ANSWER-does customer care, does step change product, can we do the
step right everytime
Which one of the items below does not represent good team dynamics -
ANSWER-low risk
An example of a control poka yoke is building a spreadsheet that will not
calculate totals until all data has been entered - ANSWER-TRUE
