USPS 421 WINDOW EXAM TEST PAPER
QUESTIONS ANSWERS COMPLETE
SOLUTION DETAILED REVIEW SHEET
●● Items sent within the US APO, FPO, UN, and its territories and
possessions.
Answer: Domestic mail
●● sets forth the policies, regulations and procedures governing
domestic mail
Answer: DMM- Domestic Mail Manual
●● sets forth policies, regulations, and procedures governing
international mail
Answer: IMM- International Mail Manual
●● contains policies and procedures for administrative ad support
functions within the postal service
Answer: ASM- Administrative Support Manual
●● all manuals are found on line via?
Answer: Policy Net
,●● Guarantees overnight or next day delivery
$100 insurance and
free tracking
Answer: Express Mail
●● Premier Shipping service of the USPS
Answer: Express Mail
●● °Fast and affordable
°max 70lbs
°$50 insurance another premier shipping service of the USPS
°2-3 DAYS delivery
Answer: Priority Mail
●● Bulk mail usually handled at distribution centers
Answer: Parcel Select
●● Merchant pays postal fee returning merchandise bulk parcel return
product
Answer: Parcel Return Services
●● -First class mail
,-Periodicals
-Standard mail
-Package services mail
-standard post(retail mail, books)
-media mail(books, film, manuscripts, sound recordings, computer
media
-library mail
-Extra services
Answer: Mailing services
●● Proof of Mailing w/ Certificate of Mailing and Certified Mail
Protection in transit with Insured mail and Registered mail
Confirmation of Delivery with COD
Delivery Confirmation
Signature Confirmation
Restricted Delivery
Return Receipt and Return Return Receipt of Merchandise
Merchandise Return
Answer: Extra Services
●● proof of mailing uses PS Form 3800
Answer: Certified Mail
, ●● -PS Form 3813(black) $200 or less, no signature of receipt
-PDT Form 3813-p(blue) $200 to $5000, requires signatures
Answer: Insured Mail
●● Provides date and time of delivery, free when you purchase Priority
mail now called USPS Tracking
Answer: Delivery Confirmation
●● POM
Answer: Postal Operations Manual
●● Official Source for updates and updated bi-weekly
Answer: Postal bulletin
●● Does this package contain anything liquid, fragile, potentially
hazardous' such as/like perfume or lithium batteries?
Answer: 6 Part of HAZMAT question
●● Tells you when and how to display the POW flag
Answer: Postal Bulletin
●● POW
QUESTIONS ANSWERS COMPLETE
SOLUTION DETAILED REVIEW SHEET
●● Items sent within the US APO, FPO, UN, and its territories and
possessions.
Answer: Domestic mail
●● sets forth the policies, regulations and procedures governing
domestic mail
Answer: DMM- Domestic Mail Manual
●● sets forth policies, regulations, and procedures governing
international mail
Answer: IMM- International Mail Manual
●● contains policies and procedures for administrative ad support
functions within the postal service
Answer: ASM- Administrative Support Manual
●● all manuals are found on line via?
Answer: Policy Net
,●● Guarantees overnight or next day delivery
$100 insurance and
free tracking
Answer: Express Mail
●● Premier Shipping service of the USPS
Answer: Express Mail
●● °Fast and affordable
°max 70lbs
°$50 insurance another premier shipping service of the USPS
°2-3 DAYS delivery
Answer: Priority Mail
●● Bulk mail usually handled at distribution centers
Answer: Parcel Select
●● Merchant pays postal fee returning merchandise bulk parcel return
product
Answer: Parcel Return Services
●● -First class mail
,-Periodicals
-Standard mail
-Package services mail
-standard post(retail mail, books)
-media mail(books, film, manuscripts, sound recordings, computer
media
-library mail
-Extra services
Answer: Mailing services
●● Proof of Mailing w/ Certificate of Mailing and Certified Mail
Protection in transit with Insured mail and Registered mail
Confirmation of Delivery with COD
Delivery Confirmation
Signature Confirmation
Restricted Delivery
Return Receipt and Return Return Receipt of Merchandise
Merchandise Return
Answer: Extra Services
●● proof of mailing uses PS Form 3800
Answer: Certified Mail
, ●● -PS Form 3813(black) $200 or less, no signature of receipt
-PDT Form 3813-p(blue) $200 to $5000, requires signatures
Answer: Insured Mail
●● Provides date and time of delivery, free when you purchase Priority
mail now called USPS Tracking
Answer: Delivery Confirmation
●● POM
Answer: Postal Operations Manual
●● Official Source for updates and updated bi-weekly
Answer: Postal bulletin
●● Does this package contain anything liquid, fragile, potentially
hazardous' such as/like perfume or lithium batteries?
Answer: 6 Part of HAZMAT question
●● Tells you when and how to display the POW flag
Answer: Postal Bulletin
●● POW
