NBC-HWC
NBC-HWC EXAM QUESTIONS AND ANSWERS GRADED %
GUARANTEED SUCCESS.
A 35-year old client comes to her 5th coaching session to continue to work on
managing her stress and improving her water intake.
Client: This week I had so much stress, I noticed my heart racing at work 3 times. I
can't live like this anymore.
Coach: It is important to you to decrease your stress level.
Client: Well, yeah but it's not like I can change my deadlines for projects at work. I
really don't have any control, so it is what it is. My boss moves up deadlines, I get
stressed, and I can't change that.
Coach: You believe you can't live with this level of stress anymore yet you believe
there is not a lot you can do about it. It's out of your control.
Which of the following technique is the coach demonstrating?
A. Increasing Change Talk
B. Empathy
C. Developing Discrepancy
D. Rolling with Resistance
E. Elicit-Provide-Elicit answer >>>C. Developing Discrepancy.
If a coach states both sides of the argument that the client is making (especially
when you see "but" in between them) this is Developing Discrepancy. Your big
clue is both sides of the coin is presented back to the client since they are arguing
both sides.
,NBC-HWC
A 52-year old, male client just submitted their well-being assessment prior to
their first coaching session. The client's information includes the following:
Self-employed
Lives with young son
On medication for High Blood Pressure and Chronic Pain
Sleep: Insufficient sleep 19 out of the last 30 days
Blood Pressure: 112/64
Total Cholesterol: 170mg/dl
BMI: 23
Physical Activity: Runs 40 minutes 5 times per week, strength training 3x per week
all major muscle groups
Fruits/Vegetables: 10 servings per day
Which of the following would the coach possibly note for follow-up per
recommended health guidelines?
A: Sleep
B. Blood Pressure
C. Total Cholesterol
D. BMI
E. Physical Activity answer >>>A. Sleep
A 48-year-old man comes to his second coaching session with the goal of
improving his diet. Specifically, he is trying to drink more water and eat more
vegetables. He has indicated he struggles with these two goals mainly during the
week when he is working.
Client: At work I just love eating candy to keep me focused since I am in a cubicle.
Coach: Tell me more about how candy keeps you focused.
, NBC-HWC
Client: I don't know if it's about keeping me focused or if it's just simply craving
candy. I feel like I crave it at least 3 times a day whether I am at work or home.
Coach: Do you think you are a sugar addict? Do you feel like you are addicted to
sugar?
Client: I am not sure.
Which of the following traps of engagement did the coach fall into?
A. Labeling
B. Expert
C. Premature Focus
D. Question/Answer
E. Blaming answer >>>A. Labeling
On Moore p7, on of Thomas Gordon's "12 ways of being that do not demonstrate
a coach approach" includes "labeling".
A 35-year-old woman comes to her ninth coaching session to continue to work on
incorporating mindfulness into her life and some gentle yoga to reduce stress.
Client: I don't have time to change my clothes and do the yoga and change back
into my work clothes like I thought I would on my hour lunch break.
Coach: There is just no way to engage in any type of yoga on your lunch break.
What type of reflection is the coach demonstrating?
A. Feeling Reflection
B. Shifted-Focus Reflection
C. Amplified Reflection
D. Double-sided reflection answer >>>C. Amplified Reflection - Amplified
reflections maximize or minimize what clients say in order to evoke disagreement
from them in the direction of change talk
NBC-HWC EXAM QUESTIONS AND ANSWERS GRADED %
GUARANTEED SUCCESS.
A 35-year old client comes to her 5th coaching session to continue to work on
managing her stress and improving her water intake.
Client: This week I had so much stress, I noticed my heart racing at work 3 times. I
can't live like this anymore.
Coach: It is important to you to decrease your stress level.
Client: Well, yeah but it's not like I can change my deadlines for projects at work. I
really don't have any control, so it is what it is. My boss moves up deadlines, I get
stressed, and I can't change that.
Coach: You believe you can't live with this level of stress anymore yet you believe
there is not a lot you can do about it. It's out of your control.
Which of the following technique is the coach demonstrating?
A. Increasing Change Talk
B. Empathy
C. Developing Discrepancy
D. Rolling with Resistance
E. Elicit-Provide-Elicit answer >>>C. Developing Discrepancy.
If a coach states both sides of the argument that the client is making (especially
when you see "but" in between them) this is Developing Discrepancy. Your big
clue is both sides of the coin is presented back to the client since they are arguing
both sides.
,NBC-HWC
A 52-year old, male client just submitted their well-being assessment prior to
their first coaching session. The client's information includes the following:
Self-employed
Lives with young son
On medication for High Blood Pressure and Chronic Pain
Sleep: Insufficient sleep 19 out of the last 30 days
Blood Pressure: 112/64
Total Cholesterol: 170mg/dl
BMI: 23
Physical Activity: Runs 40 minutes 5 times per week, strength training 3x per week
all major muscle groups
Fruits/Vegetables: 10 servings per day
Which of the following would the coach possibly note for follow-up per
recommended health guidelines?
A: Sleep
B. Blood Pressure
C. Total Cholesterol
D. BMI
E. Physical Activity answer >>>A. Sleep
A 48-year-old man comes to his second coaching session with the goal of
improving his diet. Specifically, he is trying to drink more water and eat more
vegetables. He has indicated he struggles with these two goals mainly during the
week when he is working.
Client: At work I just love eating candy to keep me focused since I am in a cubicle.
Coach: Tell me more about how candy keeps you focused.
, NBC-HWC
Client: I don't know if it's about keeping me focused or if it's just simply craving
candy. I feel like I crave it at least 3 times a day whether I am at work or home.
Coach: Do you think you are a sugar addict? Do you feel like you are addicted to
sugar?
Client: I am not sure.
Which of the following traps of engagement did the coach fall into?
A. Labeling
B. Expert
C. Premature Focus
D. Question/Answer
E. Blaming answer >>>A. Labeling
On Moore p7, on of Thomas Gordon's "12 ways of being that do not demonstrate
a coach approach" includes "labeling".
A 35-year-old woman comes to her ninth coaching session to continue to work on
incorporating mindfulness into her life and some gentle yoga to reduce stress.
Client: I don't have time to change my clothes and do the yoga and change back
into my work clothes like I thought I would on my hour lunch break.
Coach: There is just no way to engage in any type of yoga on your lunch break.
What type of reflection is the coach demonstrating?
A. Feeling Reflection
B. Shifted-Focus Reflection
C. Amplified Reflection
D. Double-sided reflection answer >>>C. Amplified Reflection - Amplified
reflections maximize or minimize what clients say in order to evoke disagreement
from them in the direction of change talk
