Organizational Behavior - C715 Exam Practice Questions
Correctly Answered
Employees A and B work together on the same project team. When the team faces a complex problem,
the team leader usually asks B to generate alternative solutions for the team to consider. Experience has
shown that B is more likely to take initiative, to set ambitious goals, and to feel that the team can
effectively influence its environment. Employee A tends to do well on jobs that are routine, is plagued
with self-doubt, and feels that the team is largely powerless over its environment. - Answer Employee A
exhibits negative core self-evaluation, and employee B exhibits positive core self-evaluation
Employee B was upset by Employee A's behavior at the department's planning meeting. Which factors
will influence Employee B's perception in this situation? Choose 1 answer - Answer Situation, target, and
perceiver
A person is broadminded, courageous, and forgiving. Which type of values are these? Choose 1 answer -
Answer Instrumental values
An employee enjoys having a large span of responsibility and is motivated to do well because of
personal feelings. Which kind of reward is this? Choose 1 answer - Answer Intrinsic reward
Which theory of motivation focuses on 5 levels of needs, and further separates those needs by lower-
order needs and higher-order needs? Choose 1 answer - Answer Maslow's Hierarchy of Needs Theory
Manager A supervises 10 district units with 100 employees and receives $100,000 in compensation.
Manager B supervises 5 district units with 50 employees and also receives $100,000 in compensation.
Manager A is upset by this relationship and is looking for a new job. Which theory explains A's
motivation to look for a new job - Answer Equity theory
A manager challenged an employee to produce an average of 24 assemblies each day for a week. This
production goal was higher than the employee had ever achieved during any week. The manager gave
the employee a tally sheet to mark after each assembly was completed. Considering the goal-setting
theory of motivation, the manager was counting on which factors to influence the employee to achieve
the production goal? - Answer Specificity and feedback
, What defines a set of expected behavior patterns attributed to a person occupying a given position in a
social unit? - Answer Group role
Which type of group is defined by the organization's structure? - Answer Formal group
Management has noticed that the quality improvement work group is struggling because members
seem to be working in different directions. Which suggested action can the company take to increase
group cohesiveness? - Answer Physically isolate the group
To resolve a conflict between the department staff and the janitorial staff, the department head informs
the department staff of a new policy prohibiting the eating of food at the desk. Which type of conflict
resolution technique does this represent? - Answer Authoritative command
What is an advantage of a cohesive group? - Answer When performance-related goals are high, a
cohesive group is more productive.
What is an advantage of a group that is not very cohesive? - Answer When performance norms are low,
productivity may be higher than in a cohesive group.
Which term describes the tendency for individuals to expend less effort when working collectively than
when working individually? - Answer Social loafing
What is a strength of group decision making? - Answer Increased diversity of views
Which statement is true about work teams? - Answer Members of the group generate positive synergy
through coordinated effort.
What type of team is formed when employees from about the same hierarchical level but from different
work areas come together to accomplish a task? - Answer Cross-functional team
What are primary factors that differentiate virtual teams from face-to-face teams? - Answer Overcome
time and space constraints and create limited social context
Correctly Answered
Employees A and B work together on the same project team. When the team faces a complex problem,
the team leader usually asks B to generate alternative solutions for the team to consider. Experience has
shown that B is more likely to take initiative, to set ambitious goals, and to feel that the team can
effectively influence its environment. Employee A tends to do well on jobs that are routine, is plagued
with self-doubt, and feels that the team is largely powerless over its environment. - Answer Employee A
exhibits negative core self-evaluation, and employee B exhibits positive core self-evaluation
Employee B was upset by Employee A's behavior at the department's planning meeting. Which factors
will influence Employee B's perception in this situation? Choose 1 answer - Answer Situation, target, and
perceiver
A person is broadminded, courageous, and forgiving. Which type of values are these? Choose 1 answer -
Answer Instrumental values
An employee enjoys having a large span of responsibility and is motivated to do well because of
personal feelings. Which kind of reward is this? Choose 1 answer - Answer Intrinsic reward
Which theory of motivation focuses on 5 levels of needs, and further separates those needs by lower-
order needs and higher-order needs? Choose 1 answer - Answer Maslow's Hierarchy of Needs Theory
Manager A supervises 10 district units with 100 employees and receives $100,000 in compensation.
Manager B supervises 5 district units with 50 employees and also receives $100,000 in compensation.
Manager A is upset by this relationship and is looking for a new job. Which theory explains A's
motivation to look for a new job - Answer Equity theory
A manager challenged an employee to produce an average of 24 assemblies each day for a week. This
production goal was higher than the employee had ever achieved during any week. The manager gave
the employee a tally sheet to mark after each assembly was completed. Considering the goal-setting
theory of motivation, the manager was counting on which factors to influence the employee to achieve
the production goal? - Answer Specificity and feedback
, What defines a set of expected behavior patterns attributed to a person occupying a given position in a
social unit? - Answer Group role
Which type of group is defined by the organization's structure? - Answer Formal group
Management has noticed that the quality improvement work group is struggling because members
seem to be working in different directions. Which suggested action can the company take to increase
group cohesiveness? - Answer Physically isolate the group
To resolve a conflict between the department staff and the janitorial staff, the department head informs
the department staff of a new policy prohibiting the eating of food at the desk. Which type of conflict
resolution technique does this represent? - Answer Authoritative command
What is an advantage of a cohesive group? - Answer When performance-related goals are high, a
cohesive group is more productive.
What is an advantage of a group that is not very cohesive? - Answer When performance norms are low,
productivity may be higher than in a cohesive group.
Which term describes the tendency for individuals to expend less effort when working collectively than
when working individually? - Answer Social loafing
What is a strength of group decision making? - Answer Increased diversity of views
Which statement is true about work teams? - Answer Members of the group generate positive synergy
through coordinated effort.
What type of team is formed when employees from about the same hierarchical level but from different
work areas come together to accomplish a task? - Answer Cross-functional team
What are primary factors that differentiate virtual teams from face-to-face teams? - Answer Overcome
time and space constraints and create limited social context
