Performance Management
Herman Aguinis
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5th Edition
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TEST BANK
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, TABLE OF CONTENTS
Test Bank: Performance Management, 5th Edition
By Herman Aguinis
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CHAPTER 1 Performance in Context
CHAPTER 2 Performance Management Process
CHAPTER 3 Performance Management and Strategic Planning
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CHAPTER 4 Defining Performance and Choosing a Measurement Approach
CHAPTER 5 Measuring Results and Behaviors
CHAPTER 6 Performance Analytics
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CHAPTER 7 Rolling Out the Performance Management System
CHAPTER 8 Performance Management and Employee Development
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CHAPTER 9 Performance Management Leadership
CHAPTER 10 Performance Management, Rewards, and the Law
CHAPTER 11 Team Performance Management
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, Part I: Strategic and General Considerations
Chapter 1—Performance Management and Reward Systems in Context
True/False Questions
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1.1 A performance management system is the systematic description of an employee’s
strengths and weaknesses.
(Suggested points: 2, [1.1]); Pg. 3
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LO: 1
Answer:
False. Performance management is a continuous process of identifying, measuring,
and developing the performance of individuals and teams and aligning
performance with the strategic goals of the organization
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1.2 Linking the organization’s goals to individual and team goals helps reinforce
behaviors that will help with organizational goal achievement and communicates
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the most crucial business initiatives.
(Suggested points: 2, [1.2]); Pg. 5
LO: 2
Answer:
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True
1.3 Feedback can increase motivation to perform when it points out how an employee
is performing and acknowledges past successes.
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(Suggested points: 2, [1.3]); Pg. 9
LO: 3
Answer:
True
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1.4 Dangers of a poorly implemented performance management system include
wasted time and money, lack of standardized employee ratings, and confusion on
how ratings are obtained.
(Suggested points: 2, [1.4]); Pg. 14-15
LO: 4
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Answer:
True
1.5 A performance management system helps encourage employees to speak up and
offer innovative ideas.
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(Suggested points: 2, [1.3]); Pg. 10
LO: 3
Answer:
True
1.6 Unfair performance ratings are the main problem with performance management
systems.
, Chapter 1
(Suggested points: 2, [1.4]); Pg. 15-16
LO: 5
Answer:
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False. Performance ratings are the “canary in the coal mine” and indicators of
problems with the PM system
1.7 Reliability and validity of performance management systems refer to the same
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thing.
(Suggested points: 2, [1.5]); Pg. 19
LO: 6
Answer:
False. Reliability refers to consistency and freedom from error, while Validity
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refers to the fact that the measures include all relevant performance facets and do
not include irrelevant information.
1.8 The strategic purpose of PM systems involves constructing the strategic vision for
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the organization.
(Suggested points: 2, [1.5]); Pg. 5
LO: 2
Answer:
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False. The strategic purpose of PM systems is to link an organization’s goals with
individuals’ goals.
1.9 A reliable performance management system includes all relevant performance
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facets and does not include irrelevant performance facets.
(Suggested points: 2, [1.5]); Pg. 19
LO: 6
Answer:
False. This describes a system’s validity, not reliability. A reliable performance
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management system is consistent. For example, if two supervisors provided ratings
of the same employee, or if one supervisor rated the same employee twice over a
short period of time during which nothing noticeable occurs, then the ratings
should be similar or identical.
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1.10 Distributive justice is the perception that the performance evaluation received is
fair relative to the work performed.
(Suggested points: 2, [1.5]); Pg. 20
LO: 6
Answer:
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True
1.11 Performance management systems in foreign subsidiaries often differ from those
in home country headquarters as differences in the power distance (i.e., the degree
to which a society accepts unequal distribution of power) increase between/among
countries.