DIGITAL MEDIA SOCIOLOGY
1: INTRODUCTION
Taken-for-grantedness (Rich Ling)
o = we take it for granted that technologies are here
o Only when technology breaks, we realize how dependent we are on it
Sociology:
Studies the social organization of society
o Rules, institutions, norms
How we live together
Questions revolve around:
o Social order and cohesion
o Social inequality (material and symbolic)
o Identity (as a group and as an individual)
tells us something about social organization
o How and why we do things
Digital media sociology:
How digital media…
o are implicated in the way we do things
social order
o disrupt or reproduce power
social inequality
o shape the meaning of things
identity
Research on two levels:
o Micro-level
= changes in our everyday practices
The way we do things
Ex. seeing delivery drivers in restaurants has become normal
o platforms have changed our practices + new
profession that didn’t exist before
o Macro-level
= changes to our societal institutions
Institutionalisation
Ex. the platform economy
o this economy gives us opportunities, but also
challenges
o who is responsible if a delivery driver has an
accident?
Questions about inequality arise: What is the
most precarious? What is most beneficial to
them?
The platform economy is centered around meeting the expectations
of the user
But: this has micro-level implications
1
,Social structure, social positions and social roles:
Social structure = the organised patterns of relationships, rules and ‘rule
arrangements’ that govern how people interact and live together
o Organised ≠ formal
o Social institutions = arrangements of rules into established systems
Ex. family
o Social positions = arrangements of relationships / interactions
Ex. mom, dad, brother, …
Culture = shared set of beliefs, norms, behaviours, values, …
o Culture and social structure are linked
Values and beliefs shape social order
Norms are expectations of how one should behave
Practices are patterns of behaviour
Rituals are habitualized behaviours
Can include symbolic objects (that carry meaning and value)
COURSE INFORMATION:
Centered around three questions, tied to three logics
o 1. Is 24/7 connectivity a bliss or a burden?
network logic (H2)
o 2. Are social media making us more or less social?
social logic
o 3. Does datafication empower or disempower?
personal logic
Media sociology: how media affect the social
organization of society
Media psychology: how media affect individual
cognition, emotion and behaviour
Media studies: the media industry in relation
to media users and audiences
2
,1.1: SOCIAL STRUCTURE: WHY DO WE DO THE THINGS WE DO?
Social structure as a set of ‘logics’
o Ex. traffic lights: red = stop, green = go
they bring rules to society, which we all collectively follow
Our everyday practices reflect the relationship between individuals and the social
order
o Social order: the rules that order society
Individuals either obey or disobey these orders
they reproduce OR challenge the social order
Practices are thus:
Inherently relational (= social)
o Why we do things
o Helps us organize how we do things socially
Persistent / durable (= historical)
o Before and after our birth / death
Cultural (= contextual)
o Variations are possible
o Social change: occurs when individuals successfully and collectively
produce a new social order
Ex. elephant trails becoming the new structure, since people
collectively decide to not follow the main path
Collective action is necessary to effectuate change!
1.1.1: GIDDENS’ STRUCTURATION THEORY
Duality of structure: structure and agency as mutually constitutive
o everyday practices reflect the relationship between individuals and the
social order
o Social structures:
They enable and constrain human action
provide rules and resources for meaningful action
o Agency:
Individuals produce and reproduce social structures
Individuals are knowledgeable, rational actors with:
o 1. The capacity for reflexivity
A capacity to reflect on the social structure
and their role as an reproducing agent in it
o 2. The capacity to act intentionally rational
Modifying their behaviour in line with certain
goals, that they can reasonably justify as being
worthy of pursuit
Individuals can make choices: they can choose to take action
Enough collective action may lead to change
Ex. Harry Styles wearing a dress
agency: yes ; collective change: no
Ex. Weinstein and Epstein sexually abusing people
they could do this because they had power
but: this led to social action and social change (ex. MeToo)
3
, duality between structure and agency = interplay that often reveals how power is
distributed and negotiated in society
1.1.2: SOCIAL CHANGE… OR NOT
Overthrowing a social structure is not easy
o They are tied to power
People in power don’t like their power being eroded
o counterpressure is always present!
o Ex. ‘woke’, MeToo, BLM, …
Digital media can be used to establish and claim power
o Social structures are prescriptive
They specify a way of doing things
they make it logical to organize things repeatedly and
systematically in a certain way
o Are such ‘logics’ also present in media technologies?
Is there an ‘Apparatgeist’?
= a “spirit of the machine” that directs human behaviour
‘logics’ are present in media technologies: they direct human
behaviour
o Providing humans with a rationality of means, and
constraint upon possibilities
1.2: ORLIKOWSKI’S DUALITY OF TECHNOLOGY
Technology is the product of human action
o Humans shape technology
o Once technology is developed, it tends to become institutionalized
Humans will adopt it (some are successful, some are not)
They also have agency, so they will change it
o Technology will also start to structure our actions, and can impact the
broader organization of an institution
This in itself can have an impact on the individual
4
1: INTRODUCTION
Taken-for-grantedness (Rich Ling)
o = we take it for granted that technologies are here
o Only when technology breaks, we realize how dependent we are on it
Sociology:
Studies the social organization of society
o Rules, institutions, norms
How we live together
Questions revolve around:
o Social order and cohesion
o Social inequality (material and symbolic)
o Identity (as a group and as an individual)
tells us something about social organization
o How and why we do things
Digital media sociology:
How digital media…
o are implicated in the way we do things
social order
o disrupt or reproduce power
social inequality
o shape the meaning of things
identity
Research on two levels:
o Micro-level
= changes in our everyday practices
The way we do things
Ex. seeing delivery drivers in restaurants has become normal
o platforms have changed our practices + new
profession that didn’t exist before
o Macro-level
= changes to our societal institutions
Institutionalisation
Ex. the platform economy
o this economy gives us opportunities, but also
challenges
o who is responsible if a delivery driver has an
accident?
Questions about inequality arise: What is the
most precarious? What is most beneficial to
them?
The platform economy is centered around meeting the expectations
of the user
But: this has micro-level implications
1
,Social structure, social positions and social roles:
Social structure = the organised patterns of relationships, rules and ‘rule
arrangements’ that govern how people interact and live together
o Organised ≠ formal
o Social institutions = arrangements of rules into established systems
Ex. family
o Social positions = arrangements of relationships / interactions
Ex. mom, dad, brother, …
Culture = shared set of beliefs, norms, behaviours, values, …
o Culture and social structure are linked
Values and beliefs shape social order
Norms are expectations of how one should behave
Practices are patterns of behaviour
Rituals are habitualized behaviours
Can include symbolic objects (that carry meaning and value)
COURSE INFORMATION:
Centered around three questions, tied to three logics
o 1. Is 24/7 connectivity a bliss or a burden?
network logic (H2)
o 2. Are social media making us more or less social?
social logic
o 3. Does datafication empower or disempower?
personal logic
Media sociology: how media affect the social
organization of society
Media psychology: how media affect individual
cognition, emotion and behaviour
Media studies: the media industry in relation
to media users and audiences
2
,1.1: SOCIAL STRUCTURE: WHY DO WE DO THE THINGS WE DO?
Social structure as a set of ‘logics’
o Ex. traffic lights: red = stop, green = go
they bring rules to society, which we all collectively follow
Our everyday practices reflect the relationship between individuals and the social
order
o Social order: the rules that order society
Individuals either obey or disobey these orders
they reproduce OR challenge the social order
Practices are thus:
Inherently relational (= social)
o Why we do things
o Helps us organize how we do things socially
Persistent / durable (= historical)
o Before and after our birth / death
Cultural (= contextual)
o Variations are possible
o Social change: occurs when individuals successfully and collectively
produce a new social order
Ex. elephant trails becoming the new structure, since people
collectively decide to not follow the main path
Collective action is necessary to effectuate change!
1.1.1: GIDDENS’ STRUCTURATION THEORY
Duality of structure: structure and agency as mutually constitutive
o everyday practices reflect the relationship between individuals and the
social order
o Social structures:
They enable and constrain human action
provide rules and resources for meaningful action
o Agency:
Individuals produce and reproduce social structures
Individuals are knowledgeable, rational actors with:
o 1. The capacity for reflexivity
A capacity to reflect on the social structure
and their role as an reproducing agent in it
o 2. The capacity to act intentionally rational
Modifying their behaviour in line with certain
goals, that they can reasonably justify as being
worthy of pursuit
Individuals can make choices: they can choose to take action
Enough collective action may lead to change
Ex. Harry Styles wearing a dress
agency: yes ; collective change: no
Ex. Weinstein and Epstein sexually abusing people
they could do this because they had power
but: this led to social action and social change (ex. MeToo)
3
, duality between structure and agency = interplay that often reveals how power is
distributed and negotiated in society
1.1.2: SOCIAL CHANGE… OR NOT
Overthrowing a social structure is not easy
o They are tied to power
People in power don’t like their power being eroded
o counterpressure is always present!
o Ex. ‘woke’, MeToo, BLM, …
Digital media can be used to establish and claim power
o Social structures are prescriptive
They specify a way of doing things
they make it logical to organize things repeatedly and
systematically in a certain way
o Are such ‘logics’ also present in media technologies?
Is there an ‘Apparatgeist’?
= a “spirit of the machine” that directs human behaviour
‘logics’ are present in media technologies: they direct human
behaviour
o Providing humans with a rationality of means, and
constraint upon possibilities
1.2: ORLIKOWSKI’S DUALITY OF TECHNOLOGY
Technology is the product of human action
o Humans shape technology
o Once technology is developed, it tends to become institutionalized
Humans will adopt it (some are successful, some are not)
They also have agency, so they will change it
o Technology will also start to structure our actions, and can impact the
broader organization of an institution
This in itself can have an impact on the individual
4