WGU D351 FUNCTIONS OF HR
MANAGEMENT CERTIFICATION
SCRIPT 2026 QUESTIONS WITH
SOLUTIONS GRADED A+
◍ What do organizations compete through.
Answer: People(human resources)
◍ What are two societal trends that are influencing the world of work?.
Answer: Increased competition, Changes in communication technology
◍ Which activity does the strategic human resources manager need to be
engaged in, given the fact that organizational survival is increasingly
dependent on adaptation?.
Answer: Managing succession by creating contingency plans for key
employees within the organization
◍ Talent Philosophy.
Answer: A system of belief about how an organization's talent should be
viewed, as stakeholders vs replaceable cogs
◍ Productivity.
Answer: Effectiveness plus efficiency
◍ Which internal element shapes organizational culture and strategy?.
Answer: Top management values
◍ Effectiveness.
Answer: Did we get the job done?
◍ Efficiency.
Answer: Was the job done the right way, were we a good steward of
, resources?
◍ Due to high ethical standard of conduct expectations, the board of directors
discovers ethical violations within the human resources
administration.Which action illustrates a violation from this situation?.
Answer: Purchasing clothing for a spouse from the company's petty cash
fund
◍ Employee Experience(E4).
Answer: Seen as the employee engagement and everything else
◍ Employee engagement.
Answer: Job satisfaction, ability, enthused involvement, emotional
attachment
◍ Everything else.
Answer: Did the employee receive empathy? Were they involved in
solutions? Were work processes practical? Is information given objective?
◍ Which external factor impacts a company's strategy?.
Answer: Assessing the local labor market to find candidates
◍ What is the first phase in the human resource planning process?.
Answer: Gathering and analyzing data
◍ In regards to employee experience, what is important to balance?.
Answer: Productivity and employee experience. We can't cater too much to
the employee, but we also shouldn't make their job unnecessarily difficult.
◍ 8 HR Manager Disciplines.
Answer: Legal/EEO, Staffing, Training & Development, Employee & Labor
Relations, Compensation & Benefits, Safety & Security, Ethics &
Sustainability, People Analytics
◍ A firm needs to engage in redundancy planning to align with its competitors
and the realities of the market.Which change is consistent with the
company’s plan?.
Answer: An increase in job-skills retraining
, ◍ Legal/EEO(Equal Opportunity Employment.
Answer: Involved with the management of the org's employee related
actions to ensure compliance with EEO laws and regulations, as well as
affirmative actions plans
◍ Legal/EEO Issues.
Answer: Intergroup conflict management, creating cohesiveness, combating
prejudice
◍ What is the general purpose of recruitment?.
Answer: To provide a pool of potentially qualified job applicants
◍ Staffing.
Answer: Everything required to get an potential employee interested in
working for the org.
◍ A pharmaceutical firm employs salespeople throughout the nation and will
soon be adding 20 entry-level sales positions with the inclusion of a new
line of prescription medication. For recruiting purposes, the human
resources department wants exposure to a large number of potential
applicants for screening while maintaining a low cost per applicant.Which
method should the company use to achieve these objectives?.
Answer: A job posting on an employment website
◍ Staffing Issues.
Answer: Recruitment processSelection of the best candidateSettling in new
hireSound knowledge of job being hired for is crucial.
◍ Training & Development.
Answer: Education and training function of the org
◍ An organization wants to enhance its ability to attract top talent. After
benchmarking other firms' human resources practices, senior leaders decide
to improve the quality of work life.Which two changes would fit the
organization's need to attract top talent?.
Answer: Adding onsite child care services, Adding an employee fitness
MANAGEMENT CERTIFICATION
SCRIPT 2026 QUESTIONS WITH
SOLUTIONS GRADED A+
◍ What do organizations compete through.
Answer: People(human resources)
◍ What are two societal trends that are influencing the world of work?.
Answer: Increased competition, Changes in communication technology
◍ Which activity does the strategic human resources manager need to be
engaged in, given the fact that organizational survival is increasingly
dependent on adaptation?.
Answer: Managing succession by creating contingency plans for key
employees within the organization
◍ Talent Philosophy.
Answer: A system of belief about how an organization's talent should be
viewed, as stakeholders vs replaceable cogs
◍ Productivity.
Answer: Effectiveness plus efficiency
◍ Which internal element shapes organizational culture and strategy?.
Answer: Top management values
◍ Effectiveness.
Answer: Did we get the job done?
◍ Efficiency.
Answer: Was the job done the right way, were we a good steward of
, resources?
◍ Due to high ethical standard of conduct expectations, the board of directors
discovers ethical violations within the human resources
administration.Which action illustrates a violation from this situation?.
Answer: Purchasing clothing for a spouse from the company's petty cash
fund
◍ Employee Experience(E4).
Answer: Seen as the employee engagement and everything else
◍ Employee engagement.
Answer: Job satisfaction, ability, enthused involvement, emotional
attachment
◍ Everything else.
Answer: Did the employee receive empathy? Were they involved in
solutions? Were work processes practical? Is information given objective?
◍ Which external factor impacts a company's strategy?.
Answer: Assessing the local labor market to find candidates
◍ What is the first phase in the human resource planning process?.
Answer: Gathering and analyzing data
◍ In regards to employee experience, what is important to balance?.
Answer: Productivity and employee experience. We can't cater too much to
the employee, but we also shouldn't make their job unnecessarily difficult.
◍ 8 HR Manager Disciplines.
Answer: Legal/EEO, Staffing, Training & Development, Employee & Labor
Relations, Compensation & Benefits, Safety & Security, Ethics &
Sustainability, People Analytics
◍ A firm needs to engage in redundancy planning to align with its competitors
and the realities of the market.Which change is consistent with the
company’s plan?.
Answer: An increase in job-skills retraining
, ◍ Legal/EEO(Equal Opportunity Employment.
Answer: Involved with the management of the org's employee related
actions to ensure compliance with EEO laws and regulations, as well as
affirmative actions plans
◍ Legal/EEO Issues.
Answer: Intergroup conflict management, creating cohesiveness, combating
prejudice
◍ What is the general purpose of recruitment?.
Answer: To provide a pool of potentially qualified job applicants
◍ Staffing.
Answer: Everything required to get an potential employee interested in
working for the org.
◍ A pharmaceutical firm employs salespeople throughout the nation and will
soon be adding 20 entry-level sales positions with the inclusion of a new
line of prescription medication. For recruiting purposes, the human
resources department wants exposure to a large number of potential
applicants for screening while maintaining a low cost per applicant.Which
method should the company use to achieve these objectives?.
Answer: A job posting on an employment website
◍ Staffing Issues.
Answer: Recruitment processSelection of the best candidateSettling in new
hireSound knowledge of job being hired for is crucial.
◍ Training & Development.
Answer: Education and training function of the org
◍ An organization wants to enhance its ability to attract top talent. After
benchmarking other firms' human resources practices, senior leaders decide
to improve the quality of work life.Which two changes would fit the
organization's need to attract top talent?.
Answer: Adding onsite child care services, Adding an employee fitness
